BetterCloud
BetterCloud is the market leader for SaaS Operations, enabling IT professionals to maximize their operational agility.
New York, NY
Remote

Lead UX Designer

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BetterCloud is the market leader for SaaS Operations, enabling IT professionals to transform their employee experience, maximize operational efficiency, and centralize data protection. With no-code automation enabling zero touch workflows, thousands of forward-thinking organizations like Walmart, Oscar Health and Square now rely on BetterCloud to automate processes and policies across their cloud application portfolio.

With 10+ years experience pioneering the SaaS Operations movement, BetterCloud now serves the world’s largest community of SaaSOps experts. As host of Altitude, the industry’s leading SaaSOps event and publisher of The State of SaaSOps Report, the category’s definitive market research, BetterCloud is recognized by customers (G2) and leading analyst firms (Gartner and Forrester) as the market leader in SaaS Operations Management.

Headquartered in New York City, with a product and engineering office in Atlanta, GA, as well as innovation hubs & remote talent across the U.S., BetterCloud has raised $187 million to date.

We’re looking for an experienced Lead UX Designer who can design innovative solutions that allow our customers to easily achieve their goals with BetterCloud. We need an energetic, detail-oriented designer who understands how to design, implement, manage, and measure multiple projects.

As the Lead UX Designer, you’ll be responsible for collaborating with other designers, product managers and engineers to deliver design solutions that meet our customers goals. You’ll also define and develop end-to-end experiences and processes, while balancing design details with business impact and technical implementation considerations. The ideal candidate will be strong in both UX/Product Design and visual design and have a portfolio of work demonstrating customer-centric, data informed solutions that are well executed.

About You

  • Experience leading design through the development and launch of several successful products
  • Proven track record of strategic thinking that shows how you arrive at intelligent design decisions
  • Demonstrated experience delivering solutions that achieve measured business results
  • Confidence coordinating with product management and engineering teams to understand, craft and implement a design strategy
  • Familiarity with design sprinting or rapid prototyping methodologies that quickly deliver incremental product value over time
  • Previous experience driving design best practices within your team and the organization
  • Mentored and led a team of designers through medium to large scale enterprise design solutions
  • Self-starter with an ability to manage multiple design projects in parallel that require not only broad creative leadership, but a comfort in establishing processes and conducting planning

What You’ll Do

  • Empower and engage designers to build the team’s design chops over time
  • Establish the design vision for the BetterCloud product through the design, implementation and maintenance of a robust design system
  • Lead the strategic design, architecture, and development of multiple, highly complex enterprise product features
  • Establish and formalize processes to ensure design is part of the product delivery framework
  • Be brave and bold to work cross functionally and collaboratively with all parts of the business to drive designs that align with customer goals
  • Be honest and forthcoming about challenges and ideas that make us a stronger product
  • Facilitate design sprints 

What We Offer

  • Competitive salary
  • Full benefits package
  • Stock options
  • Career growth with an industry innovator 

BetterCloud is an Equal Opportunity Employer, including disabled and vets.

*Remote - Qualified applicants based on most states of the U.S.A. are eligible for this position. Note that there are a number of states from where this position cannot be held.

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What are BetterCloud Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Chocolate Rain, Rainbow Mafia,CurryCloud, Women of BetterCloud & Juice
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Customized development tracks

Additional Perks + Benefits

Competitive salary + full benefits package, stock options, 401K, stocked kitchen, high end tech tools, team outings and more!

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