Lead User Experience Designer

| Greater Denver Area | Remote | Hybrid
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Summary

As a Lead User Experience (UX) Designer you will drive the user experience across a defined area of the Workiva platform, taking lead on high-impact challenges that ultimately delight our customers. You are exceptional in leading product discovery with your team, transforming ill-defined opportunities into innovative experiences that solve deeper user needs. You will be responsible for coordinating the work of other UX designers in your product area, making critical group-level design decisions. You are well-versed in communicating vision across teams and upper management to build consensus.

This role is open to U.S. remote.

What You'll Do

  • Ensure intuitive user experiences across a defined product area, driving innovation, and delighting customers.
  • Partner with research to lead customer interviews and testing to synthesize into design constraints and ideas
  • Facilitate empathy building activities, ideation, and design critique. Look past obvious solutions to solve deeper problems.
  • Craft vision and evangelize to stakeholders.
  • Prototyping and testing are core to your design process, iteratively progressing toward the desired business and user outcomes.
  • Drive planning for cross-product, multi-team, multi-designer projects.
  • Proactively partner with engineering across multiple product areas to drive product quality.
  • Ensure success metrics are defined and revisited after deployment in order to iterate on delivered solutions
  • Coach and mentor other designers.

What You'll Need

Education

  • Undergraduate Degree or equivalent combination of education and experience in a related field.
  • Related fields include Design, Human Computer Interaction, User Experience Design, Software Engineering, Psychology, and Technical Communication

Skills

  • Expert level user-centered design skills and systems thinking.
  • Proven collaboration and facilitation skills.
  • Strong analytical and problem solving skills
  • Exceptional interpersonal, presentation, and communication skills.
  • Innovative thinking, empathy, and a desire to continuously learn and evolve.
  • Excellent at building consensus across multiple teams and stakeholders.
  • Solid with design and prototyping tools such as Figma, XD, Sketch, Axure, etc.
  • Ability to create and maintain working relationships with a geographically distributed team

Experience

  • 7+ years of professional UX experience, shipping multiple successful products
  • Experience leading alongside engineering and product management in a Lean UX / Agile software development environment
  • Passion for making high-quality, user-centered products and a demonstrable portfolio to prove it
  • Experience directing and mentoring other designers

Travel Requirement

  • Travel is expected up to 25% to participate in to participate in customer research or collaborate in other office locations (depending on project assignment)

Working Conditions & Physical Requirements

  • Reliable internet access for any period of time working remotely, not in a Workiva office

How You'll Be Rewarded

  • Base Pay Range in Colorado: $126,000 - $169,000
  • A discretionary bonus typically paid annually
  • Restricted Stock Units granted at time of hire

The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.

Where You’ll Work

Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.

  • Customer Success: Always delight our customers.

  • Trust: Rely on each other. 

  • Integrity: Do the right thing, every time. 

  • Collaboration: Share resources and work together. 

  • Innovation: Keep creating solutions and finding better ways. 

  • Inclusion: Support a diverse community where we all belong. 

  • Accountability: Be responsible for your success and failure.

We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We give our employees the freedom and resources they need—backed by our culture of collaboration and diverse thought—to continue innovating and breaking new ground. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today’s most challenging problems.

At Workiva, you’ll enjoy: 

  • Fantastic Benefits: With coverage starting day one, choose from competitive health, dental, and vision plans on the largest physician networks available.

  • Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.

  • Involvement: Ability to participate in Employee Resource Groups, (Women in Tech, Women in Sales, Ethnic Diversity, Veterans, Rainbow (LGBTQ), Remote Employees, Caregiving) Volunteering, Company wide celebrations, and more

  • Work-life Balance: We have competitive PTO, VTO and Parental Leave. We encourage employees to spend time enjoying life outside of work.


Learn more about life at Workiva: www.linkedin.com/showcase/workiva-life-and-careers/

Learn more about the company: https://www.linkedin.com/company/workiva/

Learn more about benefits: https://www.workiva.com/careers/benefits


Workiva is an Equal Employment Opportunity and Affirmative Action Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic.

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected].

Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment. Effective October 18, 2021, proof of COVID-19 vaccination is required to visit any Workiva office, attend in-person meetings, or travel for business purposes.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • Google AppEngineLanguages
    • Open SourceLanguages
    • Dart Languages
    • ReactLibraries
    • CassandraDatabases
    • Graph DatabaseDatabases
    • Google AnalyticsAnalytics
    • JIRAManagement
    • DrupalCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

Workiva is in an ideal location on the banks of the South Platte River surrounded by restaurants and retail shops!

An Insider's view of Workiva

What’s the vibe like in the office?

Workiva is a close-knit workplace where teamwork is highly valued—people encourage and truly appreciate the hard work of their fellow team members and treat each other with respect.

Molly Nitka

Corporate Programs Manager

What is your vision for the company?

Our mission at Workiva—to power transparent reporting for a better world—is supported by our company values: customer success, innovation, trust, integrity, inclusion, collaboration, and accountability. We are successful because we put our employees first, listen to their voices, and respond to their needs.

Marty Vanderploeg

CEO

What are Workiva Perks + Benefits

Workiva Benefits Overview

When you join Workiva, you get a world-class benefits package for you and your family. On day one, every full-time employee starts with stock options, vacation, and the opportunity to enroll in our discounted stock purchase plan.

We offer comprehensive health, dental, and vision care plans; life and disability insurance; and 12 weeks of paid parental leave. With a casual dress code, support for health and wellness, and flexible work hours, we’ve got you covered for whatever life brings.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
We have seven employee resource groups that are formed around a shared interest or common goal. These groups are designed to support their members and cultivate a more diverse & inclusive workspace.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
We provide up to 12 weeks of parental leave for the primary caretaker. Workiva also provides 12 weeks of leave for the secondary caretaker.
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Onsite gym
Professional Development Benefits
Job training & conferences
Workiva offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
Promote from within
Continuing education available during work hours

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