Instructional Designer at JumpCloud

| Greater Denver Area
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Instructional Designer

Remote in the U.S. or Denver/Louisville, CO

JumpCloud is seeking an enthusiastic instructional designer to join our team. This team empowers users to grow their skills and maximize their success with JumpCloud by offering relevant and engaging learning experiences. This instructional designer will make learners feel confident and eager to optimize their use of the JumpCloud platform through the design, development, and maintenance of outstanding educational content. 

 

About You

You’re a passionate learner at heart who manages your projects to a tee, who sees challenges as opportunities, and who rises to meet the fast-paced needs of a growing program. You work both collaboratively and independently to produce extraordinary learning experiences for users of all types. You are knowledgeable about adult learning principles and you enjoy applying them in creative and innovative ways. You use your resources to gather complex technical information and translate that into digestible learning experiences.

Responsibilities:

  • Design and develop dynamic learning experiences that engage the learner and inspire participation.

  • Conduct needs analysis with stakeholders to pinpoint the appropriate learning solution(s).

  • Collaborate with technical subject matter experts to create new instructional content such as self-paced courses, tutorial videos, guided simulations, assessments, and other supporting materials.

  • Write concise yet powerful copies, text, and video scripts.

  • Stay connected with internal product and marketing teams to update existing instructional content when changes are made to the JumpCloud platform.

  • Participate in setting quarterly goals, assessing current and future content needs, supporting new education initiatives, and driving the overall success of JumpCloud’s educational programs.

Requirements:

  • 3+ years experience in instructional design

  • Proficiency with eLearning development tools such as Articulate 360, Storyline, Rise, Camtasia, Adobe, and Learning Management Systems

  • Portfolio showcasing examples of engaging curriculum, including interactive courses and supporting materials

  • Proven ability to build and maintain educational curriculum for a SaaS platform

  • Knowledge of adult learning theories and industry trends in scalable asynchronous learning environments

  • Ability to quickly understand technical products and effectively present technically complex information in terms that are easy to understand

  • Excellent verbal, written, and grammatical skills

  • Excellent project management, prioritization, and organizational skills; able to manage multiple activities simultaneously

  • Experience in graphic design, screencasting, and/or audio recording a plus

About JumpCloud:

Do you enjoy solving challenging problems using the latest technologies within a great team? Is knowing your work will be highly visible and mission critical a key component for the next step in your career? At JumpCloud, we’re looking for best-in-class talent to help define the future of modern identity and device management from the ground up.

JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to corporate technology resources from any device, or any location. The JumpCloud Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities, their devices, and apply conditional access controls based on Zero Trust principals. JumpCloud has a global user base of more than 100,000 organizations, with over 3,000 customers including Cars.com, Grab, ClassPass, Uplight, Beyond Finance and Foursquare. JumpCloud is backed by General Atlantic, OpenView, and Foundry Group.

Where you’ll be working 

We have two offices in Colorado, one in Louisville and one in downtown Denver. Once we reopen office options you will have the opportunity to work from one of our office locations, flex your time or remain fully remote (in the U.S.).

 

Why JumpCloud?  

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you!

 

JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about. 

 

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time.

 

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

 
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • PowerShellLanguages
    • Node.jsFrameworks
    • VueFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

We are located in the business park adjacent to the Home Depot off of McCaslin Boulevard in Louisville!

An Insider's view of JumpCloud

What’s the vibe like in the office?

A key trait for us is having an open, positive mind. We believe that taking the road less travelled - or at least exercising that path - will create new, different, and interesting ideas. We ask our teams to always consider the outside-of-the-box solution to a problem and encourage them to try those creative ideas.

Aaron

VP of People

What projects are you most excited about?

Growth! JumpCloud is actively growing in Denver/Boulder and across the U.S. Attracting and engaging a diverse group of talent as we continue to expand is my main focus. JumpCloud has a strong culture of learning, so we're always looking at what we're doing and adjusting to make it even better.

Katy

Manager, People Attraction

What makes someone successful on your team?

My team members feel empowered to create, design and execute with a lot of freedom at JumpCloud. This enables them to take an active role in their career development and the development of other team members at JumpCloud.

Courtney

Manager, Learning and Development

How do you make yourself accessible to the rest of the team?

I'm available pretty much anytime via email, Slack, phone, in person. More than the communication vehicles and time, I really like to dig in on projects with our teams. By working on important issues together as just another voice or hand to help, I think that helps the team feel that I'm accessible to them and there to help.

Rajat

CEO

How do you make yourself accessible to the rest of the team?

One of the core roles in our engineering group is called pathfinder. They are constantly looking at different areas of our product and future plans and coming up with innovative new ways to achieve these. These engineers lead sessions with cross-functional teams on how to leverage their innovations for competitive advantage in the marketplace.

Rajat

CEO

What are JumpCloud Perks + Benefits

JumpCloud Benefits Overview

JumpCloud offers

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
JumpCloud employees can contribute up to $2750.00 annually to their FSA.
Disability Insurance
Disability insurance covers 50% of annual salary up to $10000 monthly maximum payout.
Dental Benefits
Vision Benefits
Health Insurance Benefits
JumpCloud's health insurance policy covers up to ___% of out of pocket expenses.
Life Insurance
Life insurance is equal to 1 times an employee's annual salary.
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
JumpCloud provides employees with a flexible work schedule that includes ___.
Remote Work Program
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Return-to-work program post parental leave
Company sponsored family events
JumpCloud sponsors family oriented events Annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
JumpCloud offers an unlimited PTO program to our team members.
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
JumpCloud hosts company outings Monthly.
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
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