As a Graphic Designer in our Marketing department, you will be responsible for developing collateral to support the Marketing, Sales, Migration, Onboarding, Client Success/Support and Development departments. The primary responsibility of this role is to oversee collateral development and to apply a visual design that is a) professional b) assists in the storytelling and c) is clear, understandable and usable. 

Critically important to this role is both the desire and the ability to collaborate with internal stakeholders to ensure the accurate and timely delivery of the projects. The scope of the daily workflow will change by the day and the project and will include:

• Designing sales enablement material like 1-page slicks, presentation decks and white papers
• Developing web assets like landing pages, digital ads and emails
• Producing brand elements like brand bibles, usage guides and color/font treatments  
• Designing physical documents like welcome, onboarding and training material
• Supporting development initiatives like improving the look/feel of our SaaS product and creating best practices for continued improvement of UX/UI

In this dynamic role, you will be part of a highly functioning Marketing team while also thriving with the autonomy that comes with this position. You will approach your work as a problem solver with a client-driven mindset; enjoying the relationships you’ll build with each internal department. Problem-solving skills, strategic thinking, and personal initiative are key to success. Your work will be integral to FluentStream’s long-term success, and your impact will span across the company as you collaborate with other departments to improve our products and the overall visual appeal.

Our fast-moving culture demands that you not only identify what needs to be done but drive it to completion. We enable smart, critical thinkers to make decisions and move quickly while encouraging them to utilize the resources around them by always fostering a collaborative, team-oriented approach. 

About You

• You are detail-oriented and organized, ready for whatever comes your way
• You see opportunity in obstacles
• You thrive in uncertainty and change
• You are resilient and love a good challenge
• You speak up when you see areas for improvement
• You are reliable: when you say you’ll do something, you get it done
• You don’t wait to be told what to do, you take the initiative and see it through
• You cultivate relationships built on trust and accountability

Responsibilities

• Design collateral for the organization based on needs and managed as projects
• Ensure projects are completed with high quality and on schedule
• Prioritize and manage multiple projects within design specifications and budget restrictions
• Establish creative direction for the company as well as create and manage brand guidelines
• Work hands-on with the onboarding, sales, client success and development teams to create visual design solutions from concept to delivery
• Provide visual feedback and guidance to other organization members, as necessary, so that other org members can execute the same visual design and create brand consistency 
• Create physical material that the Sales, OnBoarding and Migration teams can use to enhance the client experience
• Create digital assets that the Marketing team can use to cultivate leads
• Collaborate on user experience planning with the Development team

Preferred Qualifications:

• Bachelor’s degree in Design, Fine Arts or a related field is a plus
• Previous SaaS or B2B design experience. 
• Sales experience is a plus
• Proficient in HTML and CSS
• An understanding of guidelines and standards of web design
• An understanding of interface and user experience design best practices for all screen sizes and devices

Qualifications:

• Strong graphic design skills including:
  • Print (with a focused on SaaS sales material)
  • Web and email standards
  • SaaS-based UX/UI experience 
• A strong comprehension of creating illustrations and other graphics to assist in the overall storytelling 
• Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop) 
• A keen eye for aesthetics and details 
• The ability to create a project vision and drive the project to completion
• Proven ability to prioritize multiple tasks of varying importance and urgency
• Detail oriented with excellent planning, problem-solving and organizational skills
• Clear and consistent communicator who follows up and follows through
• Team player who will collaborate across the organization to ensure client satisfaction and retention 
• Flexible while working in a fast-paced environment

Benefits:

• Health, Dental, and Vision Insurance
• 401k plan
• Participate in ownership of the company
• Tuition Reimbursement
• Unlimited PTO
• Paid family leave
• Pet Insurance

FluentStream is one of Colorado’s fastest growing companies according to Inc. 5000 and we are one of 2020’s Best Places to Work according to BuiltIn Colorado. We are a fun, fast-paced and innovative communication software company based in the RiNo neighborhood of Denver. Our mission is to automate and simplify how businesses communicate with their clients. Our unified suite of cloud-based software apps provides a single-system to power, manage and improve live client communications. 

Open Roles: Marketing

Role Type: FreelanceFull TimePart Time

Role Location: Remote