GRAPHIC DESIGNER at FluentStream

| Greater Denver Area | Remote
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As a Graphic Designer in our Marketing department, you will be responsible for developing collateral to support the Marketing, Sales, Migration, Onboarding, Client Success/Support and Development departments. The primary responsibility of this role is to oversee collateral development and to apply a visual design that is a) professional b) assists in the storytelling and c) is clear, understandable and usable. 

Critically important to this role is both the desire and the ability to collaborate with internal stakeholders to ensure the accurate and timely delivery of the projects. The scope of the daily workflow will change by the day and the project and will include:

  • Designing sales enablement material like 1-page slicks, presentation decks and white papers
  • Developing web assets like landing pages, digital ads and emails
  • Producing brand elements like brand bibles, usage guides and color/font treatments  
  • Designing physical documents like welcome, onboarding and training material
  • Supporting development initiatives like improving the look/feel of our SaaS product and creating best practices for continued improvement of UX/UI

In this dynamic role, you will be part of a highly functioning Marketing team while also thriving with the autonomy that comes with this position. You will approach your work as a problem solver with a client-driven mindset; enjoying the relationships you’ll build with each internal department. Problem-solving skills, strategic thinking, and personal initiative are key to success. Your work will be integral to FluentStream’s long-term success, and your impact will span across the company as you collaborate with other departments to improve our products and the overall visual appeal.

Our fast-moving culture demands that you not only identify what needs to be done but drive it to completion. We enable smart, critical thinkers to make decisions and move quickly while encouraging them to utilize the resources around them by always fostering a collaborative, team-oriented approach. 

About You

  • You are detail-oriented and organized, ready for whatever comes your way
  • You see opportunity in obstacles
  • You thrive in uncertainty and change
  • You are resilient and love a good challenge
  • You speak up when you see areas for improvement
  • You are reliable: when you say you’ll do something, you get it done
  • You don’t wait to be told what to do, you take the initiative and see it through
  • You cultivate relationships built on trust and accountability

Responsibilities

  • Design collateral for the organization based on needs and managed as projects
  • Ensure projects are completed with high quality and on schedule
  • Prioritize and manage multiple projects within design specifications and budget restrictions
  • Establish creative direction for the company as well as create and manage brand guidelines
  • Work hands-on with the onboarding, sales, client success and development teams to create visual design solutions from concept to delivery
  • Provide visual feedback and guidance to other organization members, as necessary, so that other org members can execute the same visual design and create brand consistency 
  • Create physical material that the Sales, OnBoarding and Migration teams can use to enhance the client experience
  • Create digital assets that the Marketing team can use to cultivate leads
  • Collaborate on user experience planning with the Development team

Preferred Qualifications:

  • Bachelor’s degree in Design, Fine Arts or a related field is a plus
  • Previous SaaS or B2B design experience. 
  • Sales experience is a plus
  • Proficient in HTML and CSS
  • An understanding of guidelines and standards of web design
  • An understanding of interface and user experience design best practices for all screen sizes and devices

Qualifications:

  • Strong graphic design skills including:
    • Print (with a focused on SaaS sales material)
    • Web and email standards
    • SaaS-based UX/UI experience 
  • A strong comprehension of creating illustrations and other graphics to assist in the overall storytelling 
  • Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop) 
  • A keen eye for aesthetics and details 
  • The ability to create a project vision and drive the project to completion
  • Proven ability to prioritize multiple tasks of varying importance and urgency
  • Detail oriented with excellent planning, problem-solving and organizational skills
  • Clear and consistent communicator who follows up and follows through
  • Team player who will collaborate across the organization to ensure client satisfaction and retention 
  • Flexible while working in a fast-paced environment

Benefits:

  • Health, Dental, and Vision Insurance
  • 401k plan
  • Participate in ownership of the company
  • Tuition Reimbursement
  • Unlimited PTO
  • Paid family leave
  • Pet Insurance

FluentStream is one of Colorado’s fastest growing companies according to Inc. 5000 and we are one of 2020’s Best Places to Work according to BuiltIn Colorado. We are a fun, fast-paced and innovative communication software company based in the RiNo neighborhood of Denver. Our mission is to automate and simplify how businesses communicate with their clients. Our unified suite of cloud-based software apps provides a single-system to power, manage and improve live client communications. 

Open Roles: Marketing

Role Type: FreelanceFull TimePart Time

Role Location: Remote

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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PHPLanguages
    • typescriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • Maria DBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • CouchDatabases
    • SalesforceCRM

Location

We are a fully remote distributed workforce with employees all over the United States.

An Insider's view of FluentStream

What’s the vibe like in the office?

At FluentStream, we have a unique culture that is unrivaled. Doughnut Fridays, bagel Mondays, and catered lunches are just the start of the coolness. Happy hours bi-weekly offer a chance to hang out outside of the office. In addition to company outings, there is always a collection of cute dogs that spread joy around the office.

Julian

Client Support Manager

How do you collaborate with other teams in the company?

We work closely with our product development team to address customer's issues they call us about and make the product work even better for them. We partner with our Voice Engineering team to brainstorm and problem solve when technical issues come up. Both teams are always willing to hear our ideas and suggestions!

Marcus

Client Support Rep

How does your team reward individual success?

Here, the people come first! We constantly recognize those who go above and beyond in their day-to-day duties. We take time to recognize our peers with employee generated shutouts where recipients can receive perks like Amazon gift cards, six packs of beer, a test drive in our CTO's Tesla and more! We also take pride in our great collaborations!

Brady

Marketing Manager

What are FluentStream Perks + Benefits

FluentStream Benefits Overview

Your passion, flexibility, and commitment to lifelong learning will be greeted with a unique company culture that emphasizes fun as an integral component of delivering world-class products. As a hyper-growth organization we are focused on promoting from within. We invest in your training and development to grow your career! As a fully remote, work from home company, we stay connected with fun virtual events and social Slack channels and allocate time during our Zoom meetings for casual conversation and getting to know one another. We offer medical, dental, vision, 401k, PTO and paid family leave and a generous professional development benefit.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Fun committee to plan outside events
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Our employees receive 16 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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