Director/VP - UX Design

| Fort Collins | Remote
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Director/VP - UX Design 

at BillGO

Fort Collins, Colorado, United States


A design leader that likes being part of an extended team working closely to solve UX challenges.  You will interact daily with other design team members, product managers, software engineers, marketing, sales and account management to deliver superior UX for our consumer and business customers.  You can play the role of outstanding communicator, organizer, leader and trailblazer.  Leading and collaborating with team members is energizing to you, and you’re a goal-setter that seeks to understand problems by gaining multiple inputs from different sources. You keep it casual and love a good whiteboard. Work is best when you can make meaningful contributions to a rapidly growing company.  You are looking to grow and also love to see others grow and contribute


BillGO is innovating past what exists today and has developed a payments engine that offers real-time payments, security and engagement to our customers. We’re nerds about payments and know our offering is like nothing else available in the marketplace today. We’ve signed contracts with several of the power-players in the payments industry and are experiencing exponential growth. Now, we’re expanding the team to support our ambitions of further disrupting the payments space.

Oh – and we like process driven results, but let’s not make it too limiting.  We encourage people to have creative moments and ideas are always welcome.  We succeed as a team.


What’s in it for you? A competitive salary, ownership shares, fun, maybe a fix for your sweet tooth or unlimited caffeine as needed:

  • Pay and Benefits: We offer competitive pay and benefits, including PTO, holiday pay and free parking
  • Tools: We provide the tools you need to do your best work
  • Owner’s Club: You’ll be granted ownership shares (stock options) so you have real skin in the game
  • Snacks and Drinks: We have a diverse selection of goodies – if we don’t have something you’d like, we’ll get it for you.
  • Work / Life: We work hard, but also know you need a life outside BillGO
  • Fun Environment: We’re a close-knit group that likes to make work fun – we have an open office and even nerf gun battles every now and then

For any of our positions we do ask that you are already local or are willing to relocate.   Check out what Fort Collins has to offer


Be part of a team that’s changing the status quo. Check out the deets:

BillGO is looking for a motivated Director/VP - UX Design with a passion for creating and delivering new designs to market to join our team.   A key ingredient is building relationships and working with others to the align customer needs to a short- and long-term product vision.  The UX Director/VP is a distinctive position that will drive the creation and delivering of new designs to market. Key factors for this position are fact-based (data driven) design, re-imagined interface and layout design (vs just looks better), consumer-centric product design, cross-functional collaboration, thought leadership and tight timelines.   The ideal candidate will have experienced working in a fast-paced environment.



  • Lead UX design activities for consumer and business facing products, from ideation to completion; be the design culture evangelist; hands-on work while leading a small team of product designers.
  • Define and create user-centric UI layout, design, and copywrite based on market segment, usability findings and customer feedback.
  • Define user journeys and conduct research activities, interviews, and usability testing.
  • Think creatively to develop new design concepts, graphics, and layouts.
  • Support and contribute to our evolving product & user experience.
  • Collaborate tightly with Product and Engineering teams to drive innovation.
  • Create user-centric experiences and designs that can be deployed across BILLGO’s product suite, via mobile, web, native and responsive.
  • Collaborate with, and provide updates to, the Executive Management team.



  • B.A or B.S Degree with 10+ years of product/UX design for consumer products, from ideation to completion.
  • Experience in similar UX design roles, including the direction of UI designers.
  • Experience with user interface patterns, knowledge of user experience principles and techniques.
  • An online portfolio or samples of work demonstrating relevant experience
  • Successful track record delivering within tight timeframes and with ambiguous or fluid requirements.
  • Ability to develop collaborative relationships across the organization.
  • Ability to work well under time constraints, and with differing viewpoints from multiple constituents.
  • Successful track record managing multiple projects concurrently, while maintaining best practices.
  • Experience building effective processes and procedures to facilitate UX design.
  • Experience working in a collaborative team environment, with developers and UI designers for implementation of designs.
  • A knack for thinking both tactically and strategically, and a willingness to seamlessly shift between a team leader and individual contributor role.
  • Solid communication skills, ability to present strong rationale for design decisions.
  • High level of proficiency in Microsoft Office (specifically PowerPoint, Word, Excel)
  • Experience with tools like Invision, Sketch, Figma, Photoshop, Illustrator and/or InDesign.


Nice to Haves:

  • Experience with a business critical, cloud based, high volume software systems
  • Experience working for a small or emerging fintech start up

BillGO is an equal opportunity employer

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • TeradataDatabases


We are located in the technology corridor of Fort Collins. Our 5th floor balcony has views of the Rocky Mountains and concerts from the BillGO band.

An Insider's view of BillGO

What are some social events your company does?

Annual Top Golf Tournament or in the case of COVID, our first ever socially distanced "Night at the Drive-In" event.


Software Engineer

How do you collaborate with other teams in the company?

Collaboration is a constant at BillGO and we're a culture of high performance. We work as a team, we win or fail as a team, we hold each other accountable and we challenge one another to be the best we can possibly be.


SVP of Engineering

What does career growth look like on your team?

Growth potential is virtually unlimited on my team, and as long as you're willing to invest the time and commitment to learning and growing, you can do and grow into just about any role you set your mind to.


Senior Director Supplier Enablement

What is your vision for the company?

We believe everyone deserves access to a payments system that makes your tomorrow better than today!

And we're relentless about advancing payment systems to accelerate speed, efficiency and security for all!


Co Founder & CEO

What’s the vibe like in the office?

It's unlike any I've ever been a part of. From top to bottom we're a tight knit culture who walks the talk, and whose values are far beyond just writing on the wall. The energy, support and camaraderie are second to none and I love working at BillGO!


Project Manager

What are BillGO Perks + Benefits

BillGO Benefits Overview

Pay and Benefits: We offer competitive pay and benefits, including unlimited PTO, holiday pay, free parking, adopt a shelter pet reimbursement, etc.

Tools: We provide the tools you need to do your best work

Owner’s Club: You’ll be granted ownership shares (stock options) so you have real skin in the game

Snacks and Drinks: We have a diverse selection of snacks and goodies, cater lunch every Wednesday and always bring in treats for employee bday celebrations

Growth & Learning: We foster a culture of learning through ongoing training opportunities, tuition and learning reimbursement, weekly knowledge sharing meetings, on and offsite workshops, article sharing, etc.

Fun Environment: We’re a close-knit group that likes to make work fun – we have an open office and get together for activities like happy hour and hiking

Volunteer in local community
We always host a holiday giving initiative to get employees actively involved in giving back. Adopt a shelter pet reimbursement
Partners with Nonprofits
Community partnership with WomenGive - sponsorship of a family a week for emergency BillPay relief
Friends outside of work
Eat lunch together
Intracompany committees
Unofficial "Diversity committee"; Training and Development committee; Culture & Events committee
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
BillGO's management team is highly diverse with a strong representation of various genders, ethnicities, age groups, military personnel etc. and is focused on continuous improvement of our DEI efforts
Unconscious bias training
We implemented our first company-wide implicit bias training earlier this year, with several other DEI initiatives planned for 2021
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Hiring Practices that Promote Diversity
Member of and partnership with as well as several other diversity focused communities
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
BillGO employees can contribute up to $2750 annually to their FSA.
Disability Insurance
Dental Benefits
Our dental plan covers up to $5,000 of expenses per year
Vision Benefits
Health Insurance Benefits
BillGO offers several great coverage options through United Healthcare, and a highly competitive HSA option (with BillGO contributing $1200 per employee or $2400 per employee + family annually
Life Insurance
BillGO offers $50,000 in basic life insurance to all employees
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Beginning January 2021, BillGO will provide employees with a 401(k) matching plan managed by Voya financial, where we'll be providing a 3% match.
Company Equity
At BillGO, we place real value on employee ownership of the business through stock options, including vesting over a 4-year period.
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
BillGO provides employees with flexible work schedules to accommodate personal or commuting time as needed.
Remote Work Program
Prior to COVID most employees worked from home 1 day a week, with additional flexible hours as need be
Family Medical Leave
Employees who have been with the company for 3 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Any sick days are covered for all employees.
Perks & Discounts
Casual Dress
Dress Code: Wear what makes you happy!
Commuter Benefits
Pre-tax commuter benefits for all employees
Company Outings
BillGO hosts company outings Semi-annually.
Free Daily Meals
BillGO employees get free lunch on Wednesday.
Stocked Kitchen
BillGO has a fully stocked kitchen including unlimited snacks, coffee, tea and pretty much any requests you'd like to add to the mix.
Some Meals Provided
We often bring in breakfast on Fridays or new hire orientation weeks, and employees get free lunch every Wednesday.
Happy Hours
We offer employees Free on-site parking.
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
BillGO offers employees professional development opportunities like conferences, workshops, online modules, group virtual training, etc.
Tuition Reimbursement
The Lifelong Learning Program provides Assistance up to $10,000 per year plus we pay 100% of tuition, books, and fees for each enrolled course.
Diversity Program
Lunch and learns
BillGO hosts lunch and learn meetings weekly every Wednesday
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
Paid industry certifications
BillGO will cover costs for individual and team certifications as need be.
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