Designer Onboarding Specialist

| Remote
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Havenly, Inc. is a fast-growing consumer services startup, located in the heart of Denver. We offer online interior design services that make decorating your home simple, convenient, affordable and accessible for everyone.

The Interior Design team at Havenly is growing! As we continue to scale and grow the design community, we’re in need of two Onboarding Specialists to join us. Serving as an main point of contact for Interior Designers in the onboarding process, Onboarding Specialists will help setup accounts, review projects and submission materials to provide feedback, and recommend designers for account activation after all tasks have been completed. Our ideal candidate for this role has an active interest in Interior Design (++ for being able to identify great style!), is a great communicator, and is really excited to play a part in helping interior designers grow their businesses on the Havenly platform. 

This is a 100% remote, part-time, hourly position (10-20hrs per week). Must be located in Georgia, Colorado, Illinois, New York, or New Jersey. 

What You'll Do:
  • Assist the People & Culture team in onboarding new Interior Designers to the Havenly platform.
  • Serve as the reviewer for Interior Designer onboarding projects (both initial review and resubmit when needed).
  • Ensure onboarding project deliverables meet Havenly standards, and reflect interior design best practices. 
  • Provide constructive feedback to interior design candidates on their onboarding projects, coach them on areas needing improvement, and document and share feedback with Design Leads. 
  • Confirm Interior Designers have completed all onboarding tasks, and recommend designers for account activation.
  • Assist with initial designer onboarding account creation and post onboarding account activations. 
  • Be a resource for interior designers throughout their onboarding process ensuring that they are supported, have what they need, and that all their questions are answered.
  • Help with additional onboarding tasks and projects as needed. 

When you join us, you'll bring:

  • 2+ years experience in Human Resources, Customer Service, On-boarding, and/or interior design. 
  • Strong computer skills with proficiency in Google docs/sheets.
  • Exceptional organizational, time management and record-keeping skills.
  • Exceptional people skills - You're a true people person! You love to help others be successful. 
  • Stellar written and verbal communication skills
  • Interest in Interior Design, and a desire to quickly understand design best practices to provide feedback to designers during the onboarding process. 

At Havenly we hire people who exhibit gumption, act like owners, outperform, and are always playful. If this sounds like a great fit for you, and a challenge you're ready to run with, we want to hear from you!


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Technology we use

  • Engineering
    • JavascriptLanguages
    • PHPLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • MySQLDatabases

Location

3501 Wazee St, Denver, CO 80216

What are Havenly Perks + Benefits

Culture
Volunteer in local community
Everyone at Havenly receives 3 volunteer days to use per year.
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Havenly is female-founded and lead.
Hiring Practices that Promote Diversity
At Havenly we put a focus on not only ensuring we're filling our pipeline with diverse candidates but also through our hiring process try to reduce and recognize bias at every step.
Health Insurance & Wellness Benefits
Disability Insurance
Disability insurance covers 60% of annual salary up to $1200/week.
Dental Benefits
Our dental plan covers $2000 of expenses.
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide 4 weeks of paid parental leave for all new parents and offer an additional 8 weeks of paid leave for birthing mothers.
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Acme Co. employees receive between 15 and 20 days per year of paid time off based on years of service. In addition, everyone on the team receives 3 floating holidays and 3 volunteer days.
Paid Volunteer Time
Sabbatical
Eligible employees get 6 weeks of paid sabbatical after their first 5 years of working at the company.
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Havenly hosts "Wine Wednesday" every other Wednesday. The team gathers for their choice of beverages, and a selection of cheese and crackers. Some Wednesdays we'll even host a
Parking
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
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