Colo Designer
Company Description
Zayo Group Holdings, Inc. (NYSE: ZAYO) provides communications infrastructure solutions, including fiber and bandwidth connectivity, colocation and cloud infrastructure to the world’s leading businesses. Customers include wireless and wireline carriers, media and content companies, cloud providers, finance and professional services and other large enterprises. Zayo provides customers with flexible solutions and self-service through Tranzact, an innovative online platform for managing and purchasing bandwidth.
Position Description
The Colocation Engineer will be responsible for engineering functions in support of customer acquisition and installation - cabinets, cages, power, backbone communication cables & panels, etc.
RESPONSIBILITIES:
Support sales and product teams with technical solutions and RFP responses.
Preliminary design, presentation and evaluation of customer solutions.
Manage and respond to pre-sales (ICB) requests, including preliminary drawings and baseline.
Estimates using established forms.
Work in tandem with Project Managers to determine high level project budgets for the product team.
Work with Infrastructure / Capacity teams to determine sellable space and power at colocation sites.
Manufacturer selection to determine equipment that meets customer specifications and zColo standards.
Create customer colocation layout drawings including all supporting infrastructure using autocad.
Create full scope of work packages for signed orders to be implemented by project management team.
Maintain current ‘as built’ drawings of all sites in assigned region
Update redlined drawings and information received from Project Managers & Operations to keep records of completed work current
QUALIFICATIONS:
Excellent verbal and written communication skills; Ability to effectively respond verbally and written to sensitive issues, and complex inquiries or complaints
Detail oriented
Requires a high level of commitment to customer service
Expert application software skills including MS Word, MS Excel, AutoCAD, Visio, and Adobe Acrobat
Flexible and adapts well to a constantly changing environment
Must be able to manage multiple aggressive deadlines
Must be able to understand and read construction documents
Business minded and able to maintain a commercial focus
Travel is a requirement - Must have current US driver's license and passport.
The employee will be required occasionally to meet with customers and internal support teams to review project scope and to ensure positive communication is maintained
Bachelor’s Degree in engineering field preferred
Colocation / Datacenter design experience
Working knowledge of Datacenter infrastructure - Power, Cooling, Security, Communications
Rewards
- Competitive compensation
- Excellent benefits including health, dental, vision, 401 (k), disability and life insurance
- Fitness membership discounts
- Generous paid time off policy including paid parental leave