Candidate Experience, Instructional Designer at Checkr

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Checkr’s mission is to build a fairer future by designing technology to create opportunities for all. We believe all candidates, regardless of who they are, should have a fair chance to work. Established in 2014 and valued at $5B, Checkr is using technology to bring hiring to the next level. Our People Trust Platform uses machine learning to help thousands of companies modernize their background check process and make hiring safer, more efficient, and more inclusive. Some of our customers include Uber, Instacart, Doordash, Netflix, Compass Group, and Adecco.

A career with Checkr is an opportunity to work with some of the best and brightest minds, disrupt an industry for a better future, and give otherwise overlooked candidates access to employment. Checkr has been recognized in Forbes Best Startup Employers and is a top Y Combinator company by valuation

Checkr is looking for an Instructional Designer to make an immediate impact on our Candidate Experience (CX) team. As a member of Candidate Experience, the Instructional Designer will be responsible for developing, facilitating, and assessing training content and learning experiences. The ideal candidate will create online training courses and facilitator led trainings that help build high-performance, create and foster best practices, and optimize and evolve our support learning program as we grow. This role requires a flexible, enthusiastic professional who is committed to delivering high-quality results in a dynamic, fast-paced environment.

Responsibilities:

  • Plan, design, deliver and evaluate training programs across multiple locations (San Francisco, Denver, Orlando, and vendors), matching the Checkr culture, mission, and tone
  • Design, create, and implement online learning courses and training materials using an LMS, G-Suite, and other online learning platforms, to create an asynchronous learning program 
  • Facilitate in classroom and virtual training according to industry best practices ensuring the best possible learning experience for a wide variety of learning styles
  • Provide individual coaching and motivation to trainees on their progress and performance. Create a seamless transition to the production floor from the classroom environment
  • Develop effective learning experiences leveraging a variety of media, such as video and audio clips, online interactivity, simulations, illustrations and diagrams
  • Advise on best practices for content creation and execution using innovative organizational development and/or adult learning techniques, principles, theory, and online learning technologies
  • Build trust and credibility with subject matter experts to influence scope of learning programs and gain buy-in on design approach
  • Interact and work closely with Senior Leadership and the Quality team to determine specific training needs and align training goals with the overall department objectives
  • Assist with the implementation of new product features and process changes by working cross-functionally with Candidate Experience stakeholders, and other Operation teams as needed, ensuring procedures are well documented and the appropriate training is effectively provided
  • Identify gaps in training materials and tailor adult learning solutions to content and appropriate audiences

What you bring:

  • 3+ years of instructional design, elearning, and project management experience in a fast-paced, high-growth, and high-output environment
  • Demonstrable knowledge of adult learning theory standard methodologies and experience designing innovative content on various tools (i.e. Lessonly, Google Suite, Articulate, etc) hosted on multiple platforms (LMS, web-based, etc)
  • Proven experience and results in conducting in-person as well as fully-remote training
  • Proven experience and results in designing and implementing online learning courses
  • Exceptional organizational and time management skills, with strong attention to detail and a proven ability to take ownership of multiple projects
  • Energetic self-starter passionate about professional integrity and excellence with a positive attitude and contagious enthusiasm
  • Strategic thinker that’s not interested in the status quo. You love thinking about new opportunities and process improvements
  • Strong written and verbal communication skills with the ability to whittle complex processes down to clear and concise steps
  • Proven experience with Articulate 360, Lessonly, and Adobe Connect preferred 
  • Bilingual, Spanish and English, preferred 

*The base salary for this position will vary based on geography and other factors.  In accordance with Colorado law, the base salary for this role if filled within Colorado is $79,900-$94,000. 

What you get

  • A fast-paced and collaborative environment
  • Learning and development allowance
  • Competitive compensation and opportunity for advancement
  • 100% medical, dental, and vision coverage
  • Up to 25K reimbursement for fertility, adoption, and parental planning services
  • Flexible PTO policy
  • Monthly wellness stipend, home office stipend

Equal Employment Opportunities at Checkr

Checkr is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Checkr believes that the gathering and celebration of unique backgrounds, qualities, and cultures enriches the workplace.   

Checkr also welcomes the opportunity to consider qualified applicants with prior arrest or conviction records. Checkr’s commitment to diversity extends to hiring talented individuals in spite of a prior criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.

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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • D3JSLibraries
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • JIRAManagement

Location

Surrounded by hip bars, restaurants and Colorado's State Capitol, there's always something new to see and do near our office!

An Insider's view of Checkr

What’s the vibe like in the office?

After 5 years of working at Checkr, I'm pleased to say that the vibe in the office hasn't changed! It's still a fun, vibrant and progressive environment where I'm constantly learning. If you're energized by smart, humble and ambitious professionals, you'll love Checkr.

Ashley DiRuggiero

Human Resources

How does the company support your career growth?

Checkr has helped me grow in my career with challenging Objectives and Key Results (OKRs) each quarter. Because my individual OKRs are aligned with company-wide stretch goals, achieving them means that I am an integral part of moving the company forward AND getting new experiences under my belt!

Temi Vasco

Accounting

How do your team's ideas influence the company's direction?

The sales team is on the front line with customers which gives us strong customer insights and a tremendous opportunity to shape the product strategy of the company. We bring that feedback to the executive team on a regular basis to influence the company's GTM strategy.

Kristen Faris

VP, Industry Strategy

What are Checkr Perks + Benefits

Checkr Benefits Overview

Checkr provides generous benefits and perks including comprehensive healthcare, unlimited PTO, commuter benefits, gym reimbursement, work from home Wednesday and an annual learning and development allowance.

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Nationwide Pet Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Checkr offers equity in the form of Restricted Stock Units (RSUs) that vest over a 4 year period.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary or secondary caretaker.
Flexible Work Schedule
Checkr provides employees with a flexible work schedule that includes flexible start and end times and a company wide initiative to work from home on Wednesdays.
Remote Work Program
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Checkr pays $100 a month for commuter benefits.
Company Outings
Free Daily Meals
We provide free breakfast on Monday. Employees get free lunch and dinner on Monday, Tuesday, Wednesday, Thursday, Friday.
Game Room
Stocked Kitchen
Checkr has a fully stocked kitchen including unlimited drinks, snacks, coffee and tea.
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Fitness Subsidies
Checkr reimburses $50 a month for gym memberships.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Checkr has a $2,850 budget per person for additional learning and development.
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Online course subscriptions available
Customized development tracks
Paid industry certifications
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