Associate User Experience Researcher

| Greater Denver Area

Ibotta is looking for an Associate User Experience Researcher to deliver actionable and meaningful UX insights to help Ibotta achieve its mission of making every purchase rewarding for our consumers. You will partner with product managers, product designers, engineers and analysts to test and optimize all stages of product development [e.g. from new opportunities to refinement of the current Ibotta user experience]. We are looking for a researcher with experience in qualitative research methodologies to improve the experience for our customers and achieve business goals.

What you’ll be doing:

  • Independently manage the day-to-day responsibilities of organizing, scheduling, recruiting for and conducting generative and evaluative UX research using a variety of qualitative and quantitative methods
  • Work cross-functionally with teams to define research objectives and create and execute research plans that address those objectives
  • Identify key insights from research and provide clear implications / recommendations to teams to inform and optimize product strategy and tactics within the organization
  • Socialize research findings at various levels of the organization
  • Manage third-party research applications and vendors as necessary [e.g. Ethn.io, Lookback etc.]
  • Evangelize UX research best practices across the company
  • Facilitate ideation sessions with teams in the organization [as needed]

What we are looking for:

  • 1-2 years related work experience in setting up and conducting UX research
  • Education or experience in a relevant field (such as UX Design, Cognitive Psychology, Psychology, Sociology, Anthropology, HCI, Human Factors, etc…)
  • Basic understanding of both qualitative and quantitative research methodologies, such as ethnography, contextual inquiry, interviews, moderated and unmoderated usability testing, survey design, and remote research methods
  • Ability to demonstrate a basic understanding of UX principles, both design and research
  • Proven ability to be an effective member of a cross-functional team, successfully driving impact on the team with research insights
  • A demonstrated ability to effectively partner with and communicate to stakeholders, designers, product managers, engineers, analysts, and marketers
  • Comfort managing multiple projects concurrently, including the logistics of participant recruiting

About Us:

Headquartered in Denver, CO, Ibotta (“I bought a...“) is a free app that's transforming the shopping experience by making every purchase rewarding. The company partners with leading brands and retailers to offer real cash back on groceries, travel, electronics, clothing, gifts, home and office supplies, dining out, and much more. Ibotta is the ultimate starting point for savings, and having paid out more than $500 million in cash rewards to its Savers, it's no surprise why Ibotta is one of the most downloaded shopping apps in the United States

Learn more about Ibotta here: https://liferewarded.ibotta.com/press-and-media/

Additional Details:

  • This position is located in Denver, CO and includes competitive pay, benefits package (including medical, dental, vision), 401k, commuter stipend, and equity.
  • Ibotta provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, and genetics.
  • Applicants must be currently authorized to work in the United States on a full-time basis.
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Technology we use

  • Engineering
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • Ember.jsFrameworks
    • Ruby on RailsFrameworks
    • HiveDatabases
    • MySQLDatabases
    • PostgreSQLDatabases

Location

Located in central Downtown Denver. Convenient access to public transportation and Denver's best restaurants.

An Insider's view of Ibotta

What are some social events your company does?

Our teams hold regular team outings and cross-functional events. As a whole, we celebrate and collaborate regularly.

Ibotta

Team

What makes someone successful on your team?

We look for work ethic, emotional intelligence, humility and intellectual curiosity. If you possess these, then very little is going to get in the way of your goals. Who you work for is most often more important than what you do. So choose wisely and ask the right questions.

Suchit

Chief Marketing Officer

What are Ibotta Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Some Meals Provided
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

At Ibotta, your work-life balance is important to us. Our unlimited PTO policy allows employees to take the time they need to relax and recharge throughout the year. This policy is based on mutual trust and empowers our employees to take responsibility for managing their own time and productivity. We cover 100% of your premiums for comprehensive medical, dental and vision coverage. We offer leadership development and training to move your career forward.

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