You in The Role and on The Team: You will be responsible for building and maintaining an automated exchange of information between the TalentReef platform and various external systems utilized by our customers; as well as ingesting and triaging system defects across various stakeholders to ensure effective and timely resolution for our customer base.

A Day in the Life

• Manage multiple concurrently running projects to see their overall success, while delivering an exceptional customer experience
• Conducts mapping of all required data elements from the source data system to the customized layouts, documenting all required transformations
• Develops specifications for data transfer including SFTP set up Manages projects in line with the TalentReef Project Methodology
• Manages relationships with third party vendors
• Ability to work with all level business segments (i.e. Sales, Product, Technology, Implementation, Client Success)
• Troubleshooting technology defects

Key success factors

• Entry-level - 1+ years of experience in a related industry
• Experience handling various file types for sending/receiving (CSV/API/HTML/XML/JSON)
• Proficient MS Excel skills (formulas) for data manipulation
• Strong organizational, interpersonal, and communication skills (verbal and written).
• Articulates thoughts and ideas clearly, concisely, and persuasively
• Ability to multitask and meet established deadlines while maintaining quality and customer satisfaction strong passion and drive for technology

One more thing: Not sure you meet all the qualifications? Apply anyway! We don't hire off key words. We hire real people who have experience and skills we want to hear about. This could be your dream job, but you won't know unless you apply.

The Location: Downtown Denver

The Salary: $40,000-45,000

The People: We consider the people at TalentReef to be the strength of our company. TalentReef is a great place to learn and work, and we look forward to your contributions in fueling our growth and optimizing our client's talent management processes.

The Benefits:

We take care of our team and provide great benefits:

• Flexible Time Off (Unlimited)
• Competitive Health Benefits
• Free RTD EcoPass
• Subsidized parking
• Kitchen stocked with snacks, Kombucha and Cold Brew on tap
• Career Journey planning and employee recognition

Culture is important to us and there are numerous options to get involved and collaborate, including giving back to our local communities, staying fit, joining our cultural networks, and having fun and celebrating together! The Rowdy Reef Crew (RRC) works to create events and opportunities for our employees to socialize and have fun.

The Process:

1. You find this posting
2. It piques your interest
3. You tell us you're interested (apply, email, scream from rooftop)
4. We set up time to talk further about this amazing opportunity
5. You meet the team in person and via Zoom
6. You take the job and tell everyone how amazing your life has become
7. You refer your friends, and they join the fun

The Advice: Don't ignore this opportunity. If nothing else, it will teach you the type of company you need to look for.

The Company: At TalentReef, we deliver the leading HR software and customer service expertise in partnership with the service industry. Your contributions both big and small will be valued, recognized, and rewarded at every step along our exciting journey. Our team is passionate about growth, innovation, and collaboration. We are constantly striving to improve and better ourselves so that we can better support our customers.

TalentReef is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level