Sr. Business Analyst at Flowhub

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At Flowhub, we are about more than technology — we are on a mission to make legal cannabis accessible to every adult on planet Earth. Founded in 2015, Flowhub pioneered the first Metrc API integration to help dispensaries stay compliant. Today, over 1,000 dispensaries trust Flowhub's point of sale, inventory management, business intelligence, and mobile solutions to process $3B+ in cannabis product sales annually.

The Senior Business Analyst (SBA), reporting to the CFO, will work with the Finance, Sales and Data Science teams to provide on-going management, reporting from and continuous improvement of the company’s financial, revenue and other data systems. Key systems that the SBA will leverage include Salesforce.com, Zuora, Quickbooks, Jira, Big Query, among others. The SBA will primarily be responsible for building and maintaining various integrations between data systems, building analyses, and creating consolidated reports from disparate systems. Other solutions that the SBA may be responsible for include feature requests for existing systems, integrations between systems, and analytics. The SBA will also take a lead role in assessing, acquiring, and implementing new tools along with ongoing maintenance of existing systems.

Key responsibilities would include:

  • Lead projects to scale the Zuora environment to meet Flowhub’s business needs including integrations between Zuora billing, Salesforce.com and Quickbooks
  • Building various analyses and create consolidated reports from disparate systems, including integrating usage data from Flowhub’s platform
  • Create and develop financial and KPI dashboards and other reporting mechanisms
  • Report out on a regular cadence on key metrics, surfacing insights and impactful data
  • Ensure high data quality within the reports
  • Build and maintain, or improve and/or update, various integrations, scripts and procedures between data systems
  • Assist with track progress or roadblocks to OKRs
  • Assist with board deck preparation
  • Develop and maintain strong relationships with internal business partners and external vendors
  • Identify critical business issues and initiatives and provide researched analysis on solutions
  • Negotiate contracts with consultants, technical personnel and vendors to reach systems and solution end goals as needed
  • Research to keep up to date with newest systems and best practices for business management

The SBA may also be asked to perform various finance or revenue related tasks such as:

  • Architect, design, configure and deliver subscription billing and revenue solutions, initially based in Zuora billing, Salesforce.com and Quickbooks
  • Creation of monthly financial reports (variance analysis, ratios, etc.) for distribution to executives, board and investors
  • Work with the Revenue Operations to research, validate, and organize revenue goals and progress towards goals
  • Deferred revenue entries and sales journal maintenance
  • Compilation and reporting of implementation and product support statistics
  • Update financial forecast with actual results
  • Monthly bank reporting
  • Commission and SPIFF calculation and reporting
  • Work with Revenue Team leader to update accounting for changes to commission plans

The successful candidate will be a highly motivated, detail, process and project-oriented individual focused on building and maintaining a company-wide set of efficient tools that meet the needs of all employees. This position demands a high-level understanding of process and procedures that drive a successful organization.

EDUCATION & REQUIREMENTS:

  • BS or BA degree in computer science, business administration, or related technical field, or equivalent experience
  • Salesforce Certification
  • 3-5 years of experience in systems administration and project management, with deep experience in Zuora and Salesforce.com strongly preferred

SKILLS

  • Zuora and Salesforce.com administration expertise
  • Knowledge of Jira, Big Query, and other database systems a plus
  • Consolidating data or creating reporting capabilities from disparate systems
  • Quickbooks knowledge and/or familiarity with other accounting systems a strong plus
  • Familiarity with Generally Accepted Accounting Principles (GAAP) is a plus

KEY ATTRIBUTES:

  • Communicates clearly and logically in writing and verbally, providing supportive data and vital information in an organized, succinct, and concise manner
  • Critical thinker with a bias towards action

COMPENSATION:

$80k - $90k DOE

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • MeteorFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Slam DataAnalytics
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • Pivotal TrackerManagement
    • WordpressCMS
    • SalesforceCRM
    • SendGridEmail

Location

While we are primarily remote, we do have a great office space located in beautiful downtown Denver right next to the 16th street Mall.

An Insider's view of Flowhub

How does your team reward individual success?

We reward individual success in multiple ways. Of course there are the traditional methods like salary increases and promotions, but we structure our performance management program in a way that emphasizes employee growth and development. Those that perform at Flowhub earn a great deal of opportunity.

Robert

Head of People

How do you collaborate with other teams in the company?

As an Account Manager within an Agile Software Development Framework, my role is to be the client advocate within Flowhub. I work closely with the Deployment, Product Support, Sales, and Engineering Departments to communicate future development plans, gather customer feedback, and use this customer feedback to build better customer solutions.

Patrick

Account Manager

How has your career grown since starting at the company?

A year ago I started off in an entry level position on the Product Support team. Today, I manage the deployment process for all clients. Because of the support from the management and their confidence in me, I know that I have a unique opportunity to grow with the company and tackle more challenging roles in my career as the company grows.

Chad

Deployment Manager

How do you make yourself accessible to the rest of the team?

I operate with an open door policy. I want to be accessible when employees need me, whether it's via email, slack or in person. I try to be a resource to help each person succeed within their position, and the company. And if there are questions or requests, I do my best to respond promptly.

Emily

VP of Finance

What is your vision for the company?

I see Flowhub becoming the central hub for the cannabis industry. I want anyone looking to start or optimize their cannabis business to look to Flowhub for all the knowledge, software, and hardware they need to build a successful and compliant business.

Brandon

Chief of Staff

What are Flowhub Perks + Benefits

Flowhub Benefits Overview

We offer a competitive benefits package including medical, dental and vision insurance, as well as 401k.

Culture
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide 4 weeks of paid parental leave.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Happy Hours
Pet Friendly
Professional Development Benefits
Cross functional training encouraged
Promote from within
Customized development tracks

Additional Perks + Benefits

We have a wonderful office with kombucha and cold brew coffee on tap, a beer-stocked fridge, and plenty of space to spread your arms!

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