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What we do:

Since 1998, SambaSafety® has been the pioneer and leading provider of driver risk management software in North America. Our mission is to guide our customers including employers, fleet managers and insurance providers to make the right decision at the right time. By collecting, correlating and analyzing motor vehicle records (MVRs) and other data sources, we identify driver risk and enable our customers to modify their drivers’ behavior, reduce accidents, ensure compliance, and lower costs — ultimately improving driver and community safety.

 

What we’re looking for:

As a Software Process Consultant at SambaSafety, you will work across multiple markets and commercial customers in targeted verticals. You will establish yourself as a trusted advisor and Subject Matter Expert for the customer and will engage in all stages of the customer journey. This role will serve as a Subject Matter Expert on SambaSafety’s products and driver risk data. Your expertise ensures all customers are successfully implemented and achieve full value from SambaSafety’s solutions. You will lead complex customer implementations by being the technical expert on our platform, how it can be used, and how it has been used to meet customers’ goals and objectives. You will communicate the value of the platform to a non-technical audience and help them feel comfortable and empowered with what they've learned. 

What you’ll do:

  • Be the technical subject matter expert, thoroughly understanding our product’s benefits and features while being able to communicate and consult with customers
  • Discover customer requirements and pain; including use cases, benefit statements, and 3rd party system integrations
  • Demonstrate an understanding of what the customer will need in terms of on-going service and manage the expectations of the customer
  • Work with the customer to problem-solve through every hurdle during the implementation process
  • Provide feedback to the Product Management team related to process or product improvements
  • Be an expert in available data and records and how customers can use the information to meet their business needs
  • During implementation provide technical assistance and troubleshooting services for clients
  • Analyze the technical and business requirements within companies and give independent and objective advice process and configuration
  • Analyze and understand detailed business requirements
  • Provide data mapping requirements and solution cross walks
  • Document business requirements; gather issues and update business process flows
  • Conduct customer discovery interviews to define the current and future state processes
  • Consult customers on best practices and process design that will enable the best value for customers
  • Conduct software trainings and reviews to ensure customers are getting maximum value
  • After implementation, partner with the designated Customer Success Manager to ensure the customer is receiving maximum value through day-to-day support

 

What we’re looking for:

  • Drive, energy, and ambition
  • Sense of urgency
  • A sense of optimism, resilience, and perseverance
  • Team player
  • Solution-oriented. Ability to analyze data and information to determine the system and rules are correctly configured
  • Ability to perform basic queries using SQL tools to identify current issues and potential problems
  • Strong written and verbal skills
  • Ability to present concepts and recommendations to an audience of multiple stakeholder groups

 

What you’ll need:

  • 5+ years’ experience in business, consulting or analysis in technology / software / SaaS
  • Bachelor’s Degree
  • Experience with 3rd party integrations and expertise in API build outs
  • Organization, planning, and prioritization skills
  • Great relationship building skills, tenacity, resilience, presentation, and interpersonal skills
  • Strong organizational skills with the ability to multi-task and set priorities
  • Effectively simplify and communicate complex subject matter – both verbally and written

Salary: $75k-$90k

SambaSafety provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity and expression or genetics.

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Technology we use

  • Engineering
    • .NETLanguages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages

Location

Located at the steps of DTC along the I-25 corridor. Our location has a breathtaking view of the Rockies! Steps from bars, breweries, food, and RTD!

An Insider's view of SambaSafety

What's something quirky about your company?

When you’re here you’re family. Olive Garden stole that from SambaSafety. Instead of endless bread sticks there’s endless career development, opportunity & the chance to be part of something much bigger than yourself. To wake up everyday & sell something you believe in is rare. To do it with people you consider friends & mentors is a blessing.

John Russell

Account Executive, Transportation

What does your typical day look like?

There is a great work/life balance at Samba. Our organization makes an impact to businesses and their employees so we’re usually available, however being in the office 24/7 is not what Samba is about. The high level of trust that we’re all here to work hard and be the best trumps clocking in and working typical 9-5 hours.

Abby Abreu

Senior Account Manager

What are some things you learned at the company?

I started a couple months ago, and was extremely impressed, not only with how fast they came up with a new program to onboard people from home but also with the quality of the training and how impactful it was to a new person to the organization. The people and culture are amazing and II am very happy with my decision to come work for this company

Kyle McGaw

Account Executive, Mid-Market

What unique initiatives do you have that encourage innovation?

Samba is full of collaborative, highly engaged, driven people continuously looking to outperform. We harness and direct this energy towards intelligent risk-taking leading to greater innovation. Our program encourages dialogue on the vast amount of ideas surfaced by our teams. Selected ideas are assigned to a team for completion.

Kevin Lawlor

VP of Human Resources

How do you empower your team to be more creative?

The environment we create is one of experimentation, where anyone can bring anything to the table as a solution to accomplish a task to enhance and grow our product. No idea is too mundane or question too simple to be discussed and used to grow our people as well as our product offering.

Tommy Cordova

Software Architect

What are SambaSafety Perks + Benefits

SambaSafety Benefits Overview

SambaSafety offers an amazing culture with a strong career path, an ability to have a deep impact on our success, a competitive salary, and benefits include excellent healthcare options, a health savings account with company contribution, flex spending accounts, 401 (k) with employer match and unlimited paid time off, paid holiday and volunteer days, tuition reimbursement, and products that help keep communities safer.

Culture
Volunteer in local community
Participated in park clean-ups, taking disadvantaged children to the zoo, providing coats and shoes to the homeless and raised thousands of dollars through our Samba Sprint to support diversity orgs
Partners with Nonprofits
Support non-profits that focus on furthering the advancement of diverse individuals
Friends outside of work
Eat lunch together
Intracompany committees
Culture Team, SambaUnited, and Communication Committee
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Provides diversity & inclusion topics of interest training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
SambaUnited
Hiring Practices that Promote Diversity
Gender neutral job descriptions, commitment to EEO, diversity applicant targets, post roles in diversity heavy sites, diverse interview panel
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Samba Sprints.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Reimburse internet up to $50/ month
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Tuition Reimbursement up to $5250 annually.
Time allotted for learning
Customized development tracks
Paid industry certifications
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