Guild is hiring a Senior Researcher who will work closely with many of our internal teams (e.g., client success, product and design, marketing, data and decision science) deploying qualitative and quantitative research methodologies, strategizing ongoing data collection, and democratizing data throughout the company to tell an inclusive story of our students’ experience. We are looking for an experienced researcher who will play a pivotal role delivering timely and pragmatic research that allows Guild to grow and change as quickly as the communities and networks that we serve. You will love this role if you are excited to use your research, data, and narrative skills to understand Guild’s current and prospective students, ultimately enabling students to go to school affordably, all while moving at startup speed.

As a Senior Researcher, you will:

• Serve as a subject matter expert for student data (e.g., strategizing ongoing survey data collection, quality checking data flow, optimizing response rates) within the Research team, supporting team members and creating impactful dashboards in Looker to democratize the data throughout the organization
• Write meaningful interview/focus group questions, recruit participants, conduct interviews and focus groups, and uncover insights from qualitative data
• Design and analyze surveys
• Combine and analyze disparate datasets
• Design, run, and analyze longitudinal studies
• Conduct literature reviews from credible industry and academic sources
• Create reports and communicate results to broad and varied audiences
• Consult and collaborate with other teams on research design and analysis, including UX and market research methodologies
• Join a team committed to building a diverse, equitable, and inclusive environment that you’d support every day 

You are a strong fit for this role if you have:

Required Competencies

• 5+ years of experience leading research projects in industry
• Demonstrated experience building insightful reporting using BI tools
• Proficient in SQL 
• Keen design and data visualization skills – you know how to transform data to generate useful insights and be easily digestible
• Expertise in quantitative data analysis, including data cleaning, descriptive statistics, and inferential statistics
• Expertise in qualitative data collection and analysis
• Strong communication skills and the ability to effectively convey research findings to stakeholders from a variety of backgrounds
• A desire to learn, grow, and evolve within a fast-paced, dynamic environment
• Experience bringing enthusiasm, flexibility, and patience to the role in a fast-paced, fun, and collaborative environment

Preferred Competencies

• Experience with Looker 
• Experience with UX research methodologies, such as A/B testing, card sorts, concept testing, unmoderated user testing
• Something else? Wonderful, we're curious to learn more about you!

About Guild:

Guild is increasing economic mobility for working adults by partnering with the largest employers in the country to offer education as a benefit to their employees via our marketplace of nonprofit universities and education institutions. Guild’s proprietary technology platform facilitates the administration of this innovative benefit and our team of coaches helps each employee navigate the path back to school, providing individualized support from day one through program completion. 

Guild is a female-led,  Certified B Corporation - and with a valuation of $3.8 billion is one of the highest-valued, privately held education companies in the world, and the only one led by a woman. Guild's investors include Ken Chenault, General Catalyst Partners, chairman and former CEO of American Express, Emerson, LeadEdge Capital, and Iconiq.

Guild Education is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Additionally, we feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a base salary range of $120,000-$142,500 as well as company stock options. 

• Access to low-cost, high-quality health care options through Cigna and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
• Access to a 401k to help save for your future
• 3 weeks of vacation in your first year and an open vacation policy after year 1 to help you recharge
• 8 days of fully-paid sick leave, so that you can take the time to heal and or recover 
• Family-friendly benefits, including 14 weeks of parental leave, employer-paid short-term and long-term disability, employer-sponsored life insurance, and fertility care benefits.
• Well-rounded wellness benefits including access to free and low cost mental health resources and support services
• Education benefits and tuition assistance to help your future development and growth