Guild is one of Denver’s fastest growing startups - increasing economic mobility for working adults in America and providing education and support to help every student survive and thrive in the economy of tomorrow. Our education benefits platform helps employers offer education as a benefit to their employees, and our network of nonprofit universities and education institutions helps provide every Guild student with the right academic pathway to advance their education and career. In order to achieve our mission to serve 1000s more students and accelerate our growth, we recently raised a $21M Series B round with top tier investors including Bessemer Venture Partners, Redpoint Ventures, Social Capital, Harrison Metal, and Cowboy Ventures. Now, we’re looking to add a Senior Analyst of Business Intelligence to join the team.

You’ll love this role if you are excited to build successful relationships with our business and operations teams (e.g., Client Partnerships, Marketing, Student Operations, Finance) to understand user pain points and identify opportunities for business process improvements. You’ll be responsible for managing a team of developers and analysts who are responsible for successfully delivering against our internal tools roadmap (Looker, Salesforce, Marketo, etc.) business app roadmap. The role reports into the technology organization.

A day in our open, collaborative workspace might look like:

• Creating, maintaining, and improving executive dashboards and models using our BI platform
• Partnering with business leaders to structure data needs, building, automating, and maintaining business-critical reports to create day-to-day visibility into business performance
• Creating reusable data infrastructure, common datasets, and analytical models for analysts to use
• Proactively driving strategic decision-making through detailed analysis, insights and reporting on key cross-company performance indicators and OKRs in a collaborative manner
• Maintaining a data dictionary that documents and standardizes all data collected
• Monitoring performance, accuracy, and usage of data and reports
• Supporting team members in troubleshooting issues that arise
• Providing training to our business analysts on our available data, SQL querying, and using internal reporting tools
• Collaborating cross-functionally with teams like Data Engineering, Salesforce Engineering, Product, Finance, and Student Operations

In this role, you will grow and expand your expertise by:

• Helping to build and shape our data infrastructure, including facilitating the transition to our BI tool
• Having the opportunity to work with multiple teams and gain business and functional depth while making a high-impact difference quickly
• Learning the ins and outs of Guild as you use your organizational, multitasking, and problem solving skills in a fast-paced, intense and dynamic environment

You’ll know if you’re successful if:

• Guild has consistent, accurate, and timely business reporting
• Guild has automated most of its reporting and visualization needs with your experience and assistance
• Users of reports and dashboards have the information needed to inform day to day and longer term strategic decisions and they are capable of self-service
• You develop proactive business insights based on your analyses
• You help to foster a culture of data-driven business inquiry by developing digestible reports and dashboards, ensuring quality data output, and providing training and troubleshooting
• You achieve your and your team’s established OKRs and expectations while demonstrating your passion for our mission – you'll receive ongoing feedback through your 1:1 meetings and go through bi-annual Structured Growth Conversations
• You bring enthusiasm, a ‘get it done’ attitude, flexibility, and patience to the role to a fast-paced, fun, and collaborative environment

You’ll join a team:

• Focused on our double-bottom-line mission of changing higher ed for working adults and building a successful startup in Denver
• From diverse backgrounds – from traditional higher education, to athletic coaches, to politicians, to startup leaders (and more!)
• Of learners & problem-solvers dedicated to our dual mission of changing education in America while building a successful, high-growth company
• Committed to building a diverse, equitable, and inclusive environment that you’d support every day

What you’ll add to Guild – as an individual and part of the broader team:

• 4+ years of relevant analytics and business intelligence experience
• Very strong SQL and excel modeling skills; knowledge of common data visualization and dashboarding tools such as Looker and Salesforce experience a plus
• Looker and LookML development experience strong prefered
• Demonstrated attention to detail and commitment to reporting accuracy
• Analytical, intellectually curious, creative problem-solver who is comfortable going beyond data access to analytics and strategic insights
• Keen design and data visualization skills – you know how to transform data to generate useful insights and be easily digestible
• Strong written and oral communication skills – you can build analytical and decision support models, synthesize recommendations, and create effective presentations for all audience