Researcher at Guild Education

| Greater Denver Area
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Guild is hiring a Researcher who will work closely with many of our internal teams (e.g., client success, product and design, marketing, data and decision science) deploying qualitative and quantitative research methodologies, strategizing ongoing data collection, and modernizing data throughout the company to tell an inclusive story of our students’ experience. We are looking for an experienced researcher who will play a pivotal role delivering timely and pragmatic research that allows Guild to grow and change as quickly as the communities and networks that we serve. You will love this role if you are excited to use your research, data, and narrative skills to understand Guild’s current and prospective students, ultimately enabling students to go to school affordably, all while moving at startup speed.

As a Researcher, you will:
  • Write meaningful interview/focus group questions, recruit participants, conduct interviews and focus groups, and uncover insights from qualitative data
  • Design and analyze surveys
  • Combine and analyze disparate datasets
  • Design, run, and analyze longitudinal studies
  • Conduct literature reviews from credible industry and academic sources
  • Create reports and communicate results to broad and varied audiences
  • Consult and collaborate with other teams on research design and analysis, including UX and market research methodologies
  • Join a team committed to building a diverse, equitable, and inclusive environment that you’d support every day

You are a strong fit for this role if you have:

Required Proficiencies
  • Proven 3 plus years of experience leading research projects in industry
  • Keen design and data visualization skills – you know how to transform data to generate useful insights and be easily digestible
  • Expertise in quantitative data analysis, including data cleaning, descriptive statistics, and inferential statistics
  • Expertise in qualitative data collection and analysis
  • Strong communication skills and the ability to effectively convey research findings to partners from a variety of backgrounds
  • A desire to learn, grow, and evolve within a fast-paced, dynamic environment
  • Experience bringing passion, flexibility, and patience to the role in a fast-paced, fun, and collaborative environment
Preferred Proficiencies
  • Experience building insightful reporting using BI tools (esp. Looker)
  • Experience with SQL
  • Experience with UX research methodologies, such as A/B testing, card sorts, concept testing, un-moderated user testing
  • Something else? Wonderful, we're curious to learn more about you!
About Guild:

Guild is growing economic mobility for working adults by partnering with the largest employers in the country to offer education as a benefit to their employees via our marketplace of nonprofit universities and education institutions. Guild’s proprietary technology platform facilitates the administration of this innovative benefit and our team of coaches helps each employee navigate the path back to school, providing individualized support from day one through program completion.

Guild is a female-led, Certified B Corporation - and with a valuation of $3.8 billion is one of the highest-valued, privately held education companies in the world, and the only one led by a woman. Guild's investors include Ken Chenault, General Catalyst Partners, chairman and former CEO of American Express, Emerson, LeadEdge Capital, and Iconiq.

Guild Education is an equal opportunity employer. We celebrate diversity and are committed to creating an expansive environment for all employees. If you have a disability or special need that requires accommodation, please let your recruiter know. Additionally, we feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market driven, including a base salary range of $100,000-$122,500 as well as company stock options.

  • Access to low-cost, high-quality health care options through Cigna and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
  • Access to a 401k to help save for the future
  • We provide 3 weeks of vacation in the first year and an open vacation policy after year 1 to help recharge
  • We provide 8 days of fully-paid sick leave, to take the time to heal and or recover
  • We provide family-friendly benefits, including 14 weeks of parental leave, employer-paid short-term and long-term disability, employer-sponsored life insurance, and fertility care benefits.
  • We provide well-rounded wellness benefits including access to free and low cost mental health resources and support services
  • We offer education benefits and tuition assistance to help your future development and growth
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    • MarketoLead Gen

Location

Our downtown Denver office is easily accessible via public transportation, with plenty of restaurants in the surrounding area.

An Insider's view of Guild Education

What’s the vibe like in the office?

We're fast-paced and got a little bit of a startup vibe, so there's always plenty to learn from and grow!People are collaborative and ready to bring their knowledge, experience, and ideas to the table to make sure we're doing right by each other and our students.As hard-working as everyone is, you can also be rest assured we also love to celebrate!

Kendry

Bilingual Student Success Advisor

How do you collaborate with other teams in the company?

We're incredibly cross functional and believe heavily in developing and cultivating strong relationships not only with our external partners, but internally across and within departments as well. One of my favorite traditions is that each new hire at Guild is given a coffee card when they start to encourage them to grab coffee with others and get t

Annie

Partner Marketing, Employer Success

How has your career grown since starting at the company?

Since my humble beginning as a Guild Intern, I have had opportunities afforded to me that stretch me in ways that align with my values and push me to be a little uncomfortable while still having welcome support. I’m now in a position where I get to learn first-hand from experts that I don’t believe I was qualified for before working at Guild.

Paco

Senior Associate of University Operations

What kinds of technical challenges do you and your team face?

My team works on ensuring that new users can find what they need and engage with our platform easily. Many of the technical challenges we face involve scaling the early-stage version of Guild’s app into something more flexible for our next growth phase. We deal with the difficult (but fascinating!) tradeoffs of these decisions every day.

April

Software Engineer

What are Guild Education Perks + Benefits

Guild Education Benefits Overview

At Guild, we’re expanding opportunity for America’s workforce, and we’re committed to doing the same for our own employees by supporting them professionally and personally. Guild offers benefits and perks to support all employees and their families. From $0 medical premiums to a flexible parental leave policy to tuition assistance to company equity for all employees, we have something for everyone at Guild.

Culture
Volunteer in local community
Guild has a yearly "Guild Gives Back" day, where we provide organized volunteer opportunities to all our employees as well as a "12 Days of Giving" around the holidays!
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Guild has a highly diverse management team, with nearly 75% of employees reporting to female leadership.
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
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