PS Operations Analyst
The Operations Analyst at Vertafore is responsible for reporting, analysis and driving insights across the Professional Services, Customer Support and Data Center departments of the business. This role requires understanding the requirements of our customers, collaborating across teams and ensuring the PS organization is running as effectively as possible. The ideal candidate would excel in an ever changing and fast paced environment.
Core Requirements and Responsibilities:
Essential job functions included but are not limited to the following:
Create and maintain reports for business unit across Operations. Large scope of reporting responsibilities, from daily reports and dashboards up to board level slide decks.
Investigate operational needs, problems and opportunities, create and present solutions.
Responsible for data integrity and structure in systems used by Vertafore Operations.
Qualifications:
2+ years of experience supporting a PS organization
Adept with basic coding skills (e.g. SQL, HTML)
Financial modeling, expertise with excel
Hands-on experience with Project Management tools, Netsuite, Salesforce.com, Oracle EBS, etc.
An innate drive to solve complex problems, collaborate with others and mentor team members
Demonstrated ability to produce well-written and succinct technical analysis and documentation to stakeholders in development and product management
Additional Requirements and Details:
Travel required up to 10% of the time.
Ability to work remotely with a stable internet connection on an as-needed basis
Located and working from an office location (when required)*
Occasional lifting and/or moving up to 10 pounds.
Frequent repetitive hand and arm movements required to operate a computer.
Specific vision abilities required by this job include close vision (working on a computer, etc.).
Frequent sitting and/or standing.
*Our offices are currently closed due to COVID-19 and are scheduled to re-open mid 2021.
Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!
Vertafore is a drug free workplace and conducts preemployment drug and background screenings.
The selected candidate must be legally authorized to work in the United States.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.