The Privacy Analyst plays a key role in Zoom’s privacy program by serving as a subject matter expert and the first and primary point of contact for privacy vendor assessments. The role works with, and may take direction from, other members of the Privacy team, to ensure ongoing compliance with the privacy vendor assessment requirements, improve processes, and fulfill program targets for increasing efficiencies. The role will manage inbound requests from third parties, review program and audit requirements, validate implementation, and recommend improvements. Leveraging deep understanding of data usage across products and teams, the role will assess privacy risk for new and existing vendors. 

Responsibilities

• Serve as the main point of contact for reviewing privacy assessments for new and existing vendors and providing timely, thorough responses

• Document and improve privacy operations process and procedures

• Support development of privacy training materials and other communications to train employees and third parties, as appropriate, on Zoom’s privacy policies, data handling practices and procedures and legal obligations

• Work cross functionally with security and other teams to ensure data privacy and security compliance

• Ensure that privacy-by-design is embedded into Zoom’s products

• Work with key business stakeholders to complete Privacy Impact Assessments related to product or technologies where required 

• Assist with annual review of privacy processes to validate and ensure ongoing compliance

• Assist with maintaining data flow mapping and inventory to ensure appropriate documentation is in place for legal compliance as needed

• Communicate effectively and work cross functionally within the business to represent compliance positions and requirements while moving forward the best interests of the business. This role must appropriately balance risk with priorities and business objectives 

Requirements

• At least 2 years of direct experience in the field of privacy with focus on privacy impact assessments and vendor risk assessments 

• Substantive understanding of data privacy, technology, and related terminology

• Familiarity with Google Suite (Google Docs, Google Sheets, Google Slides) and OneTrust preferred

• One or more privacy certification desirable (e.g., CIPT, CIPM, CIPP)

• Knowledge of global privacy and regulatory frameworks, such as GDPR, CCPA, CAN-SPAM, HIPAA as it pertains to Business Associates, FERPA, FedRAMP, etc.

• Strong communication skills, including the ability to communicate effectively across cross-functional teams and build consensus among stakeholders

• Ability to quickly issue spot and appropriately prioritize risk and outcomes a must

• Passion to work in collaborative team environment with an attitude to deliver happiness

• Obsessively responsive

• Extremely organized with the ability to manage multiple projects simultaneously and drive strategic projects to successful delivery.

• Must be a strong team player (no job is too small or too large) and willing to take on additional responsibilities

• Sense of humor, excellent interpersonal skills, business judgment, strategic thinking, superior work ethic, flexibility and ability to work independently

• Growth mindset: every new challenge is an opportunity to learn and grow

Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

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