Platform Operations Specialist
Choozle is looking for a unique hire who loves all the nuts and bolts of solving problems and has a desire to learn and take on anything thrown their way. This position will work with the Platform team to help support the Choozle platform and ensure it runs effectively and support internal shareholders. This is an ideal role for someone who is analytical, detail oriented, loves troubleshooting and learning.
WHAT YOU'LL DO
- Become an expert in best practices for the Choozle Platform and offer advice and technical support on the platform’s functionality
- Assist internal Operations teams with technical inquiries
- Be the bridge of communication between all departments from Engineering to Sales
- Troubleshoot strategic platform issues for internal and external clients.
- Be the first line of defense for platform issues and problems
- Understand and effectively communicate Choozle’s value proposition, technology, processes, and partnerships, as they relate to the growth of current customer’s accounts
SKILLS THAT WILL HELP YOU IN THIS ROLE
- Mid-level SQL knowledge
- Advanced HTML5 knowledge
- Knowledge of Data Platforms (Splunk or Snowflake)
- Knowledge of building and maintaining Slack Integrations
- A deep understanding of AdTech
- Ability to react to troubleshooting demand from multiple teams
- Ability to teach and training team members and clients on technical issues
WHO YOU ARE
- Someone who wants to do a task once then automated and scale it afterwards
- Excited about solving issue for both external and internal clients
- A self-starter who is detail oriented; must be able to manage and prioritize multiple projects
- Outstanding at troubleshooting, analytical, and problem-solving abilities
- Have basic web developer, tag management or ad tag experience
- Ability to collaborate cross-functionally with multiple teams
- Have a understanding of SQL to develop and pull data from our database
- Excited to grow, learn and develop new skills everyday
- You never accept the basic answer
SKILLS THAT WILL HELP YOU IN THIS ROLE
- Mid-level SQL knowledge
- Advanced HTML5 knowledge
- Knowledge of Data Platforms (Splunk or Snowflake)
- Knowledge of building and maintaining Slack Integrations
- A deep understanding of AdTech
- Ability to react to troubleshooting demand from multiple teams
- Ability to teach and training team members and clients on technical issues
BENEFITS / POSITION INFO
- Salary Range: $60,000 - $80,000
- Company Equity
- $100 Monthly Wellness Stipend
- $1,000 education stipend ($250/a quarter)
- Covered Health, Dental and Vision Insurance
- Self-Managed Time Off
- Remote work
- 401k contribution/match (3%)
Choozle is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; walk; and use hands to finger, handle or feel controls. The employee must occasionally lift and/or move objects up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.