Operations Reporting Analyst

| Greater Denver Area
Even if you don’t tick every box on the description above, we encourage you to apply. We’re growing a lot in 2018 and might have a great role for you. Please send resume to [email protected]
Apply now

About OrthoFI

OrthoFi is a Denver-based startup that is revolutionizing the orthodontic industry with software solutions that give doctors the capability to start more patients and to offload time consuming front-office processes. Our patent-pending solution puts patients in control of their payment plans and makes costly treatments affordable to almost everyone.  Founded by a dynamic combination of medical professionals, Wall Street veterans, and Fortune 500 executives, OrthoFi is revenue positive and poised to experience hyper-growth over the next five years. OrthoFi was recently named one of Denver’s fastest growing companies by the Denver Business Journal and ranked in Built in Colorado’s list of 2016 Top 100 Digital Companies in Colorado.

In the OrthoFi community, members are valued for who they are, supported no matter where they are, and motivated to excel personally and professionally. People who join our community are self-starters and love a challenge! We’re looking for passion-driven, dynamic individuals that are excited about a fast-paced and fun environment. Our team enjoys the opportunity to impact people’s lives and help to create more smiles every day.

About the Role:

OrthoFi is looking for an experienced Reporting Analyst with a passion for partnering with business departments to identify and evangelize business improvement by discovering insights in our business data. We are expanding our Data & Analytics team in 2018. You will be a member of the Data & Analytics team, and partner directly with our Operations department to identify and surface trends in our data that will lead to more efficient and effective service to our clients.

 

As a Reporting Analyst, you will interact daily with OrthoFi’s Operation’s team leadership at the executive and management levels. You will learn the intricacies of their business processes and produce analyses, reports and metrics to drive a better experience for our clients and team members, as well as more efficient operations. You will collaborate with Data & Analytics team members to learn our databases and data structures, ensure consistent definition of metrics, and design and develop analytics in Tableau and other tools. Your work will contribute to the development of our new Data & Analytics platform and help build a data-driven culture of insight and well-informed decisions. The ideal candidate loves creating actionable, user-friendly data visualizations which tell a story and enable business users to make data-driven decisions.

 

Responsibilities:

Responsibilities include but are not limited to the following:

  • Collaborate with Operations leadership and stakeholders to identify and create actionable, user-friend data visualizations which tell a story and enable business users to make data-driven decisions

  • Advise leadership on the potential impact of business process changes based on your analysis of data

  • Collaborate with manager level resources to assist them in more effectively managing their teams through performance data

  • Assist stakeholders in telling stories through data to communicate the impact of operational processes and/or decisions

  • Develop complex SQL queries to obtain data from our source systems

  • Design and develop analytics, interactive visualizations, dashboards and reports that create business insights and clearly communicate data and trends

  • Perform data validation and quality assurance of dashboards, reports and metrics

  • Develop to operational reporting needs including the identification of business problems, service levels and KPIs

Desired Skills and Experience:

  • Tableau experience developing dashboards and reports with complex metric calculations and cohesive drill-down and filtering capability

  • Extensive Excel experience analyzing and presenting data with charts, pivot tables, lookups, calculations, etc.

  • Inquisitive and analytical mindset to explore and investigate data behind business processes.

  • Experience developing advanced SQL queries with complex joins, subqueries and calculations

  • Demonstrate a solid understanding of the business in which you are working

  • Strong business-facing skills to gather and synthesize requirements, recommend solutions and build relationships with our stakeholders

  • Experience working in health insurance and/or health care with an understanding of standard processes and metrics

  • Call center industry experience a plus

  • Experience performing data validation and quality assurance of dashboards, reports and metrics

  • Ability to communicate complex technical and data concepts to less technical audiences

  • Experience with source control platforms

  • Agile / Scrum experience a plus

  • Data warehousing experience a plus
     

Perks:

  • Nurturing and supportive culture

  • Unlimited PTO

  • On-site gym

  • Company breakfast once a month

  • Monthly team building activities

  • Company and team outings

  • Peer-to-peer recognition program

  • Casual dress atmosphere

Read Full Job Description
Even if you don’t tick every box on the description above, we encourage you to apply. We’re growing a lot in 2018 and might have a great role for you. Please send resume to [email protected]
Apply now
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Technology we use

  • Sales & Marketing
    • ZohoCRM

Location

303 E. 17th Avenue, Denver, CO 80203

What are OrthoFi Perks + Benefits

OrthoFi Benefits Overview

Nurturing and supportive culture
Unlimited PTO
On-site gym
Company breakfast once a month
Monthly team building activities
Company and team outings
Meditation sessions and wellness initiatives
Peer-to-peer recognition program
Casual dress atmosphere
Snacks and coffee

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Vacation & Time Off Benefits
Generous PTO
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Some Meals Provided
Happy Hours
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Even if you don’t tick every box on the description above, we encourage you to apply. We’re growing a lot in 2018 and might have a great role for you. Please send resume to [email protected]
Apply now
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