About the company

Robinhood is democratizing finance for all. With customers at the heart of our decisions, Robinhood is lowering barriers, removing fees, and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.  

Robinhood is a fast-growing company and was recognized as a CNBC Disruptor 50 and a LinkedIn Top Startup in 2019. We’re continuing to grow and are looking for incredible talent that can help us achieve our mission. 

About the role

The Market Operations team at Robinhood is responsible for traditional middle office brokerage operations. Our mission is to deliver an excellent end-customer experience and mitigate firm risk while supporting cutting-edge brokerage and financial products. We’re looking for a business leader and owner of market data at Robinhood to join our trading team. As a Market Operations Specialist (Market Data), you’ll be responsible for managing market data feeds from exchanges and vendors, ensuring we’re in compliance with data governance policies, data usage, and reporting standards, managing vendor relationships, and troubleshooting market data issues. You’ll work with our product, compliance, and engineering teams to prioritize enhancements, support strategic initiatives, and perform business analysis. This role will be critical to identifying, consulting, and building the infrastructure to gather and display quality market data on Robinhood.

Your day-to-day will involve:

• Strategize Robinhood’s universe of market data providers and long-term relationships with exchanges and distributors, in collaboration with the cross-functional teams
• Project manage any effort to source new products and providers as needed by cross-functional teams
• Act as point of escalation when issues arise
• Create a program to identify professional and non-professional traders
• Own responsibility for oversight of quote counting and reporting
• Drive down cost where applicable in partnership with the Growth Partnership / Procurement Teams
• Ensure any customer facing terms & conditions related to data vendor are kept up-to-date
• Monitor of data provider for activity and updates and assess impact on RH/ any actions to take, engaging x-functional teams and legal where appropriate
• Ensure Standard Operating Procedures and/or Written Supervisory Procedures are up to date and followed
• Oversee and analyze vendor feed changes or system changes
• Prioritize and manage the platform roadmap and deliverables alongside engineering and product teams, and provide updates to leadership
• Translate regulatory requirements into actionable deliverables for product and technology teams in coordination with Legal and Compliance
• Engage 3rd parties as required to improve our data quality and data cost strategy
• Research and resolve market data issues arising in various operating environments

Some things we consider critical for this role:

• Passion for Robinhood’s products and our mission to democratize finance for all
• Ability to fluidly navigate from strategic to tactical assignments, highly developed multi-tasking skills, ability to produce high quality results while meeting tight deadlines with limited supervision
• Strategic mindset to help drive product management decisions, governance, and long term vision
• Knowledge of major exchanges, market data providers, and feed handlers
• Strong analytical and technical skills
• Long-term thinking; ability to identify and mitigate risks proactively
• Bias to action and ability to thrive in ambiguity
• Strong communication skills; bias for collaboration
• Bachelor’s Degree in Economics, Engineering, Math, Business, Finance or similar field
• 5 years of qualifying experience in a market data-centric role
• Excellent working knowledge of SQL, Python, and Looker

Bonus points: 

• Strong Robinhood product knowledge
• Experience in retail brokerage operations
• Series 7, Series 57, Series 24

Feeling ready to give 100% to democratizing finance for all? We’d love to have you apply, even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we’re looking for people invigorated by our mission, not just those who simply check off all the boxes.