Manager of IT Business Analysis at Workiva

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The Manager of IT Business Analysis is embedded with the Information Technology business unit working with leaders to identify business requirements, scope projects, develop documentation, communicate progress, and test solutions. This person collaborates with leaders to align high profile Information Technology Projects across multiple teams and stakeholders, both internal and external to the Information Technology department. They establish credibility and rapport with stakeholders and project team members through planning and coordination of project and operational deliverables.

Responsibilities

Requirements Definition and Analytics

  • Design the methods IT Business Analysts will use to develop requirements in any given project. Drive the business toward a common project methodology, and mature the organization's capabilities over time.

  • Perform gap analyses on current state infrastructure, integrations, data flows across the enterprise

  • Collaborate with leaders to scope and forecast projects, stakeholder needs, and objectives

  • Conduct research and analysis in order to come up with solutions to business problems and help to introduce these systems to stakeholders and/or project teams

  • Perform testing when appropriate to ensure defined requirements have been met

  • Use reports to plan, deliver, and provide quality assurance of services to customers to drive satisfaction

  • Identify process gaps through the analysis of requirements, data, and information received from stakeholders

  • Lead data management and cleanup when projects require

  • Communicate, translate, and simplify business requirements to ensure buy-in from all stakeholders

  • Assess change-proposals and define solutions to help the organization achieve its goals

IT Project Management

  • Assist in the management of the project portfolio and IT roadmap

  • Participate in planning and resource allocation

  • Contribute to IT operational planning including systems design

  • Engages with individuals and teams to ensure optimal performance, employee engagement, development, and collaboration within and across teams

  • Provides ongoing mentoring, coaching and feedback to employees to support optimal performance and development

What You'll Need

Education 

  • Undergraduate Degree or equivalent combination of education and experience in a related field.

Skills

  • Ability to effectively interact with business partners at varying levels of the organization

  • Solid verbal and written skills to translate business needs and requirements

  • Exceptional analytical skills with ability to develop insights and draw conclusions beyond what is readily apparent

  • In-depth understanding of organizational data flow and its use in management decision-making

  • Familiarity leveraging technology, tools and process improvements to develop innovative solutions and drive continuous improvement

  • Self-motivated with strong propensity for action, results, and continuous improvement

  • Ability to work successfully in a high-energy, fast paced, rapidly changing environment

  • Exceptional organizational skills with the ability to multi-task and manage multiple projects simultaneously while working under pressure to meet deadlines, organizational goals, and initiatives

  • Ability to work effectively with geographically dispersed teams

  • Knowledge of current trends and innovations in technology infrastructure and SaaS applications

  • Database architecture and design

  • IT System architecture development

  • Strong team leadership and development

  • Facilitation, negotiation, problem resolution

  • Specific knowledge of business analysis methodologies and tools

Experience

  • 7+ years of experience in information technology business analysis activities, including but not limited to requirements gathering, data analysis, process improvement discovery

  • Experience analyzing and managing complex technical project requirements with cross-functional teams

  • Experience working in a cloud environment

  • Experience using a variety of project approaches

Travel Requirements

  • Up to 10%


Working Conditions & Physical Requirements

  • Reliable internet access for any period of time working remotely, not in a Workiva office.

How You'll Be Rewarded

  • Base Pay Range in Colorado: $127,000 - $168,000

  • A discretionary bonus typically paid annually

  • Restricted Stock Units granted at time of hire

The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.

Where You’ll Work

Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we’ve created.

  • Customer Success: Always delight our customers.
  • Trust: Rely on each other. 
  • Integrity: Do the right thing, every time. 
  • Collaboration: Share resources and work together. 
  • Innovation: Keep creating solutions and finding better ways. 
  • Inclusion: Support a diverse community where we all belong. 
  • Accountability: Be responsible for your success and failure.

We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We give our employees the freedom and resources they need—backed by our culture of collaboration and diverse thought—to continue innovating and breaking new ground. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today’s most challenging problems.

At Workiva, you’ll enjoy: 

  • Fantastic Benefits: With coverage starting day one, choose from competitive health, dental, and vision plans on the largest physician networks available.
  • Casual Dress: Workiva has a casual work environment, most people wear jeans to the office.
  • Involvement: Ability to participate in Employee Resource Groups, (Women in Tech, Women in Sales, Ethnic Diversity, Veterans, Rainbow (LGBTQ), Remote Employees, Caregiving) Volunteering, Company wide celebrations, and more
  • Work-life Balance: We have competitive PTO, VTO and Parental Leave. We encourage employees to spend time enjoying life outside of work.

     

Learn more: https://www.linkedin.com/showcase/workiva-life-and-careers/

Learn more: https://www.workiva.com/careers/benefits

Workiva is an Equal Employment Opportunity and Affirmative Action Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic.

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected].

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • Google AppEngineLanguages
    • Open SourceLanguages
    • Dart Languages
    • ReactLibraries
    • CassandraDatabases
    • Graph DatabaseDatabases
    • Google AnalyticsAnalytics
    • JIRAManagement
    • DrupalCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

Workiva is in an ideal location on the banks of the South Platte River surrounded by restaurants and retail shops!

An Insider's view of Workiva

What’s the vibe like in the office?

Workiva is a close-knit workplace where teamwork is highly valued—people encourage and truly appreciate the hard work of their fellow team members and treat each other as family.

Molly Nitka

Corporate Programs Manager

What projects are you most excited about?

Our platform is incredibly fun to build! It empowers our customers to produce complex documents involving hundreds of contributors, on extremely tight deadlines, leveraging their company’s most sensitive data, and where every single word and number must be exactly right.

Gray Sandridge

VP of Product Management

How does the company support your career growth?

One of my favorite aspects of Workiva is how all of us collaborate. With collaboration comes new relationships and opportunities to learn about other departments and roles. I've always felt encouraged to pursue opportunities, collaborate with others and find what makes me the most satisfied in my career.

Maddelyn Stephens

Product Manager

What is your vision for the company?

Our mission at Workiva—to build trust in the global economy—is supported by our company values: customer success, innovation, trust, integrity, inclusion, collaboration, and accountability. We are successful because we put our employees first, listen to their voices, and respond to their needs.

Marty Vanderploeg

CEO

How would you describe the company’s work-life balance?

I value that our culture is built around outcomes over output. We have the autonomy to get our work done on our own time. We're encouraged to take time to fully recharge and be our best selves.

Ryan Gilsdorf

Senior User Experience Designer

What are Workiva Perks + Benefits

Workiva Benefits Overview

Workiva offers competitive health and wellness benefits and perks, including a medical plan that offers paid premiums for employees, generous PTO and paid time to volunteer in the community. We have a flexible and casual work environment that also offers 12 weeks of paid parental leave, the ability to work remotely as needed, and to be able to bring your dog to work with you.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
We have seven employee resource groups that are formed around a shared interest or common goal. These groups are designed to support their members and cultivate a more diverse & inclusive workspace.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Workiva also provides 12 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Workiva offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
Diversity Program
Cross functional training encouraged
Promote from within
Time allotted for learning

Additional Perks + Benefits

When you join Workiva, you get a world-class benefits package for you and your family. On day one, every full-time employee starts with stock options, vacation, and the opportunity to enroll in our discounted stock purchase plan. We offer comprehensive health, dental, and vision care plans; life and disability insurance; and 12 weeks of paid parental leave. With a casual dress code, support for health and wellness, and flexible work hours, we’ve got you covered for whatever life brings.

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