Machine Learning Engineer

| Greater Denver Area

Ombud is developing an Intelligent Content Collaboration platform, a first in the industry that brings together Semi-Structured Content Management, Machine Automation and Collaborative Authoring Workflows. Our team is passionate about solving real-world collaboration challenges for practitioners at some of the most respected enterprises in the world. We are looking for a talented Software Developer turned Machine Learning Scientist who has a passion for optimizing data models and providing real-world commercial impact to make end-users’ lives better.

You will work in the heart of downtown Denver with an agile team of developers to deliver new machine learning capabilities, performance analytics and automation for manual tasks for our user community. Ombud's Machine Learning Engineering Team bridges the gap between data classification, natural language processing and business optimization analytics.

What You’ll Do:

  • Develop highly scalable classifiers and tools leveraging machine learning, data analytics, natural language processing and rule-based models
  • Write code in tandem with the core engineering team to implement new machine automation features within the Ombud Platform
  • Design, develop and deploy enterprise scale machine learning models that are integrated with key product features to build the next generation of Ombud
  • Work closely with DevOps and the platform to build, evaluate, and scale the Ombud platform to support Machine Learning Services in a scalable and microservices architecture
  • Communicate complex machine learning concepts in a clear and effective manner to business stakeholders to maximize the effectiveness of machine learning initiatives
  • Evaluate next generation Machine Learning technologies, prototype findings and work with the product team to expand Ombud's roadmap and implementation of Machine Learning within the core platform

About You:

  • B.S. degree in mathematics, statistics, computer science or a similar quantitative field; Master’s degree preferred
  • 5+ years of experience in the following: data mining/predictive modeling, Linux/Unix tools, and experience in mathematical programming libraries (e.g., R, Weka, Matlab, SAS)
  • Expert in more than one more major programming languages (C++, Java or similar) and at least one scripting language (Perl, Python or similar)
  • Expertise on a broad set of ML approaches and techniques, ranging from Artificial Neural Networks to Bayesian Non-Parametrics methods
  • Experience implementing Natural Language Processing (NLP) technologies in a production environment using semi-structured data sources
  • Experience using Word2vec or other token-vector techniques; you have followed the recent transfer-learning developments in NLP (Bert, Elmo, etc.)
  • Experience and preference for containerization technologies
  • Strong personal interest in learning, researching, and creating new technologies with high commercial impact

Ombud Values IT WAR:

  • Integrity: Total trust in the team; striving for what is good and right
  • Thought Leadership: Mediocrity is not the fail-safe; aptitude and desire to continue learning
  • Willingness: Prompt to act or respond; contribute outside of your job description
  • Ambition: Self-Starter that doesn’t wait for things to happen, Focus and Drive to accomplish something great; relentless pursuit of opportunity
  • Reliability: Perform consistently well; dependable

What Ombud Offers You:

  • A culture that fosters career development and values working together as a team
  • Employee Stock Option Plan (our employees are owners)
  • Full Benefits, including: Healthcare, Dental, Vision, 401(k), Paid Leave, Sabbatical, RTD Eco-Pass
  • Downtown Denver working environment

About Ombud: Ombud is building an Intelligent Content Collaboration platform that scales intelligence across global organizations by re-inventing how content is managed, collaboration is orchestrated, and machine learning is applied to streamline sales operations. The Ombud platform is changing how people organize, collaborate and execute their day-to-day workflow while improving their quality of life and organizational efficiency. Industry innovators such as Nutanix, Kronos, Palo Alto Networks, Zendesk, SendGrid, Ping Identity, Instructure, LogMeIn, HubSpot, Anaplan, and Cloudera use Ombud to create a competitive advantage, increase thought leadership, and grow their businesses.

Ombud is proud to be an equal opportunity employer. All employment decisions at Ombud are based on merit, competence, and business need. We do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, ancestry, national origin, genetic information, disability, marital status, military service, or any other status protected under federal, state or local law. We are committed to building a diverse team and fostering an inclusive and entrepreneurial work environment.

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Technology we use

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We're conveniently located in the heart of downtown Denver at 18th & California, within walking distance to many bars, restaurants and coffee shops.

An Insider's view of Ombud

What’s the vibe like in the office?

I hear “How can I help?” on a daily basis. Team members are always looking to lend a hand or solve a problem. With a culture where everyone is willing, I’m looking forward to the office each morning, and find myself hanging around for an extra game of pool at the end of the day. I have mentors, friends, and family all in one place.


Director of Customer Success

What projects are you most excited about?

I am most excited that we are building a new category of software and, as a result, I love proving the inherent value of Ombud. From understanding how our customers use the platform to analyzing the productivity gains realized when customers use our software. An added perk? I get to work with happy clients!


Director of Demand Generation

How does the company support your career growth?

We take career growth seriously at Ombud. Our leaders understand that professional growth drives happy and engaged Ombuddies. A large part of this comes from being empowered to think critically about the process and to create a plan if we identify opportunities to improve it. Thought leadership is one of our core values at Ombud - we live it daily.


Account Executive

What is your vision for the company?

Ombud's decision management platform provides organizations with a single source of truth. It allows our clients to manage information, collaborate across stakeholders and leverage machine learning to streamline operational efficiency. Content management platforms and traditional collaboration mediums are technologies we are focused on disrupting.



What are some social events your company does?

Ombud has great social events! Each quarter, we set aside time for team building. Events have included woodworking, escape rooms, obstacle courses, laser tag, and Mountain Days. We also host fun community events like Colorado Startup Brews, a charity-based home brewing competition between local Denver startups.


Marketing Specialist

What are Ombud Perks + Benefits

Ombud Benefits Overview

Ombud offers a comprehensive benefits package, including an Employee Stock Option Plan, Full Medical Benefits (Health, Dental, Vision), 401(k), sabbatical and commuter benefits. Our Ombuddies also benefit from our downtown Denver location, within walking distance of numerous bars, restaurants and coffee shops, as well as a culture that fosters career development and values working together as a team.

Eat lunch together
Daily stand up
Group brainstorming sessions
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
Company Equity
Vacation & Time Off Benefits
Generous PTO
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings

Additional Perks + Benefits

In addition to our comprehensive benefits offering (health, dental, vision, 401k, EcoPass), we also have an employee stock option plan (our employees are owners) and a paid 6-week sabbatical for our employees celebrating their 5-year anniversary at Ombud (travel the world).

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