Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Computer Science

Travel Percentage :

0%

Job Description

Who Are We:

FIS connects consumers to their money through leading-edge payments solutions. We’re the development engine of FIS: the largest, Fortune 500, Fintech company in the world. Our solution is branded by our customers — banks and retailers — so you might not have heard of us. But, if you’ve used a mobile banking app, interacted with an ATM, or used a debit card to complete a financial transaction, you’re most likely using FIS software. Our product is one that touches the average consumer on a regular basis, and makes the financial world go ‘round.

Headquartered in Jacksonville, Florida, FIS serves more than 20,000 clients in over 130 countries, and our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company, ranked 392 on the Fortune 500 list and is a member of Standard & Poor’s 500® Index.  Named a 2016 “World’s Most Admired Company” by Fortune Magazine.

About The Team: 

The FIS NonStop Systems Management team manages over 20 systems around the world providing 24/7 critical processing support for the different lines of business. These systems are all current generation hardware and operating systems. In addition to the HPE system software the team also manages the third-party systems software solutions on those systems, working closely with the applications support staff.

General Duties & Responsibilities:

We seek staff for the support of our US based systems. The Us operations are currently transitioning to NSX systems.

The US staff will provide the frontline 24/7 support of the US systems, consisting of a production pair in an active/active processing topology, and a separate pair for development and testing activity.  Responsibilities will cover:

• Systems health monitoring and liaison with HPE support
• Systems support for the US based applications support team
• Attend planning and support meetings with local stakeholders
• Undertake capacity planning and systems tuning
• Undertake system OS upgrades and third-party systems software upgrades
• Call on and liaise with FIS team subject matter experts where appropriate
• Provide management reporting of activities.
• Undertake systems management work on other FIS systems outside the US

Education Requirement:

Bachelor’s degree in computer science or information systems or the equivalent combination of education, training, or work experience.                                                                                                                                          

What you bring:

• Experience with working on NonStop systems for similar 24/7 mission critical delivery.

• Initiative to find and identify systems issues before they have impact.

•  Ability to work with a team that is dispersed geographically remote.

•  Experience working with applications support teams for project planning and resolving arising issues.

Added bonus if you have:

• NonStop SQL DBA experience

• NonStop Data Replication experience

What we offer you:

•A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

•The chance to work on some of the most challenging, relevant issues in financial services & technology

•A work environment built on collaboration, flexibility and respect

•Varied and challenging work to help you grow your technical skillset

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.