Head of Business Intelligence at SumUp

| Greater Boulder Area
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At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand. We are well on our way as small businesses in over 31 countries around the world rely on SumUp to get paid. To help us get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses!

Joining our US team will be exciting for you, if you like to help merchants focus on what they do best. You will lay the foundation of the US BI Team. You will strengthen the SumUp core business by improving marketing campaigns, operations and our product. You will be responsible for KPI setting, monitoring and join different cross functional teams to launch experiments in order to improve our performance and make the business even more scalable.

In this position:

  • You’ll challenge and improve the overall KPIs and metrics that help us control the activities for the whole market as well as specifically for each department
  • You’ll identify potential to improve our solutions, be part of experiments to learn what works and deliver small increments of value to our merchants
  • You’ll provide insights in a consumer friendly way and establish a data culture in your team that is about self-service analytics, measuring what matters and acting upon facts
  • One of your first focuses will be to implement measures for the Risk & Antifraud, marketing and support teams
  • Formulate requirements for OLAP data design and data migration

Your profile:

  • You have an analytical mindset
  • You have previously proven that you can structure your work on your own as well as to come up with your own hypotheses
  • You have 3+ years of work experience in BI or product. Experience in the payments industry, B2B or self-service web area is a plus
  • You’re curious and adaptable and like to think holistically as well as going into detail.
  • You have strong SQL skills and experience in data visualization tools like Tableau, QlikView.
  • Having ETL experience via tools or python scripts is a plus.
  • Having worked with A/B testing and event tracking platforms before is a plus.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by Company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.


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Technology we use

  • Product
  • Sales & Marketing
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • FigmaDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • Objectives & Key ResultsManagement
    • Contentful CMSCMS
    • SalesforceCRM
    • Marketing CloudEmail

Location

SumUp is located on Pearl Street in downtown Boulder with beautiful views of the Flatirons and access to restaurants, bars and public transport.

An Insider's view of SumUp

What’s the vibe like in the office?

Our SumUp Boulder office is full of collaboration! We work in an open environment and our team is cross-functional. SumUp is constantly growing and while being on this amazing journey we just enjoy learning from each other!

Mora

Head of US Customer Support

How do you collaborate with other teams in the company?

At SumUp, we are the ears and eyes of our organization. Other teams value our feedback and use it to make business decisions, improve the product, and make our merchants happy! Support Agents have opportunity to grow within the department and develop new skills that can lead to new opportunities within the company.

Zach

Customer Support Agent

How has your career grown since starting at the company?

SumUp USA is still small, so all the team members have a founder's mentality. We interpret this as the ability to be self-driven, think pragmatic, and do more with less. I have put lots of work into growing our business, and as our company grows, so does my team and my responsibilities!

Brian

Head of Performance Marketing

How do you make yourself accessible to the rest of the team?

Everyone is always welcome to approach me. We work in an open office with an open door policy and team members can always come to me with ideas and feedback.
Also, we discuss new initiatives and celebrate successes during the weekly all hands.

Jan

Managing Director

What are SumUp Perks + Benefits

SumUp Benefits Overview

SumUp is located on Pearl Street in downtown Boulder. Beyond the beautiful views of the Flatirons from our office we offer:

- Health, dental, vision and life insurance
- FSA & 401k retirement plans
- Immediately available PTO
- Startup vibes + cross-functional teams
- Weekly team events and milestone celebrations
- A rotating selection of free beer
- Free EcoPass for public transport all around Colorado
- One Outdoor/Powder Day a year! This is why we work in Boulder right?

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Free Bus Pass
Stocked Kitchen
Some Meals Provided
Parking
We offer employees Paid on-site garage parking.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Cross functional training encouraged
Promote from within
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