GNOC Business Analyst
Company Description
Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
The Business Analyst is a strategic position that plays a pivotal role in the data integrity of Key Zayo functions. The position is responsible for assisting the Business Operations team and Strategic Operation Organization build, maintain and enhance dashboards, data models and data pipelines. The right candidate will possess advanced analytical and decision-making skills. The role requires someone who is passionate about data quality, data analytics and automation in order to drive business strategy. An ability to be an expert in problem solving, critical thinking, and an understanding of complex system dependencies are essential in enabling the Business Analyst to show where Zayo processes are broken and how those processes are affecting key data points. An individual with a strong passion to solve problems and improve data integrity will excel in this position. In addition, this individual has to have a knowledge of pulling unique datasets across different objects within Salesforce. This will help with the additional responsibility of maintaining databases that feed into objects in Salesforce and dashboards in Analytics.
The Business Analyst must be an effective communicator, a good listener, and have strong interpersonal skills that will assist in cross team collaboration.
RESPONSIBILITIES
Work with other areas of the business to drive enhanced data, operational reporting and analytics platform
Build, maintain and enhance dashboards, data models and data pipelines
Use SQL or other query languages to create complex datasets across multiple tables in Zayo’s Salesforce warehouse
Identify and automate inefficiencies in the methods the organization currently uses to gather important business data by developing a systemic framework as well as improve data flows
Provides governance on data accuracy and ensures integrity of data components in key analysis projects and playbooks
Run processes that use data to identify market and business trends to increase profits and efficiency
Implement and maintain methodologies for tracking and reporting on key business operational and financial metrics
Understand, utilize, and maximize our data, in Salesforce.com and other databases to optimize business insights
QUALIFICATIONS
1+ years of data analysis experience
Bachelor’s Degree in Information Systems, Analytics, Operations Management, Data Science, or other Quantitative Field
Ability to understand and create charts, graphs, and data visualization models
Advanced skillset in Microsoft Excel and G-Suite applications
Aptitude for learning new/different processes within the company to better understand other data architectures and workflows
Knowledge of Salesforce.com
Intermediate experience with Einstein Analytics, Tableau or other data visualization software
Ability to create reports and dashboards within Salesforce.com
Passion for creating a data driven culture and delivering value
Ability to coordinate across teams and disciplines to drive process improvements and automation
Self-starter who is able to tackle work in an unstructured environment, comfortable with ambiguity
Strong desire for teamwork and working in group settings
Ability to adapt to change quickly, as well as manage a high-volume workload efficiently and effectively
A team player who can collaborate naturally on high priority projects and initiatives
Strong attention to detail and ability to multi-task and prioritize
Strong financial acumen and a passion for data
Must be highly organized and a strong communicator both written and verbal
A general understanding of telecom is preferred
Base Salary Range- $50,500- $67,300
Benefits, Rewards & Wellness
Annual Incentive Plan (AIP) - Full-time Zayo employees are also eligible for discretionary AIP which is based on the performance of the Company, an employee’s business segment, and the individual employee
Sales Incentive Plan - Full-time Zayo sales employees are also eligible for discretionary incentive cash compensation through our Sales Incentive Plan
Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Fitness membership discounts
Generous paid time off policy including paid parental leave
Please note, in accordance with Zayo's commitment to providing and maintaining a workplace free of recognized hazards, all U.S. and Canadian employees and any employee, vendor, customer, or visitor who enters a Zayo office or facility in the U.S. and Canada must be fully vaccinated against COVID-19 and provide proof of such vaccination. If you are hired by Zayo, you will be required to provide proof of vaccination or have a valid religious or medical reason not to be vaccinated.