Global Leader, Workforce Strategy Analytics & Planning at Western Union
Group Leader, Workforce Strategy Analytics and Planning - Denver, CO
Does working for a global FinTech company passionate about protecting customers interest you? Are you looking to be responsible for influencing a multinational company's strategic thinking and supporting planning for workforce contingencies strategies to address these needs, including current workforce profile, future workforce view, analysis, and targeted future? Join Western Union at our corporate office in Denver, CO as Group Leader, Workforce Strategy Analytics and Planning. Relocation may be provided.
Motivated by our values: purpose-driven, globally minded, and trustworthy & respectful.
We're a FinTech that's using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We're a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.
Relentless pursuit of better
You will support overseeing processes and labor analytics/metrics to optimize total labor at Western Union. Your responsibilities include the placement of roles and labor in the correct geographies & oversight related to cost controls of the entire labor (salary, benefits, contracts, etc.). Additionally, this role will partner with finance and each business unit to build accurate and detailed workforce plans utilizing Workday & Adaptive Insights. In this role, you will ensure the workforce plan is updated and accurate throughout the year as the business re-forecasts and aligns resources throughout each cycle. The Group Leader of Workforce Strategy will serve as an internal consultant to Western Union stakeholders. This position includes consulting within the People Organization and Business Leaders in many areas.
- Provide expert advice to the business as they proactively address their resourcing requirements and budget during business planning cycles
- Develop and maintain workforce planning tools, templates and techniques that support the process (or implement standard HR tools as available)
- Monitor function/business unit workforce actions & costs compared to the submitted plan
- Develop and track key performance indicators to monitor Function/BU-level and WU-wide adherence to stated Workforce Strategy Guiding Principles
- Delivering planning services (workforce research, data, analysis, reporting, process, and capacity management)
- Partner with HR Information Systems, Finance & others to ensure data/system integration and the integrity of labor data throughout Workday/Adaptive Insights
- Provide collective outlook on WU's workforce evolution and needs to all relevant parties (e.g., Central Real Estate group, CHRO, etc.)
- Collaborate with external teams/contractors to create new workforce tools & applications and manage organizational design
- Potentially lead and manage a small internal team as function expands
For such a critical role, Bachelor's Degree (BA/BS) or equivalent, preferably in Human Resources, Psychology, Organizational Development, or related fields, including Operations or Finance. The ideal candidate will be a seasoned professional with broad experience in workforce strategy globally across a diverse range of countries, languages, and cultures. 8+ years of progressive experience and cross-functional knowledge of Human Resources, Labor Management and Sourcing, or related fields, including Operations or Finance. Proven ability to collaborate across Business Units ensures that the company's long-term strategy is being met through our use of talent, facilities, and resources. History of experience designing and implementing effective processes to drive results (can simplify complex processes; knows what to measure and how to measure it). Solid project management skills with experience in organizing, planning, and executing medium‐scale projects from design to implementation. Practical coaching skills and the ability to lead through influence, not position power. Proven track record of successfully leading and executing organization-wide interventions
Join us, and let's connect the world
Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It's an exciting time for our organization, as the most significant cross-border money transfer operator, trusted by millions of consumers around the world. If you're ready to unleash your potential to help drive change through bottom-up innovation, apply now.
We're a company on the move, and we want our people to grow and develop. You'll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.
We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.
The on-target earnings range is $169,101. - $ 225,467. which includes a base salary of $120,787 - $161,049 short-term (20% of base) and long-term (20% of base) incentives that align with individual and company performance. Actual salaries will vary based on a candidate's qualifications, skills, and competencies. Salary is one component of the Western Union total compensation package, which includes short-term incentives, multiple health insurance options, accident and life insurance, flexible time off, and access to best-in-class development platforms, to name a few! To view details of our benefits, visit https://mywubenefits.com/.