Global eCommerce Analyst

| Greater Boulder Area
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Global eCommerce Analyst

Our Company

PopSockets LLC, based in Boulder, Colorado, designs, manufactures and sells innovative lifestyle products. Our flagship product, the PopSockets grip, was invented by philosophy professor David Barnett, with the first grip sold on PopSockets.com in 2014. Our product is a collapsible grip and stand that provides secure one-handed holding for any mobile device. Customizable, repositionable, and fun to pop, PopSockets products embody the company's mission to create empowering, personal, and magical products.


The Role

The Business Intelligence team at PopSockets is looking to hire an analyst to focus on all things eCommerce. We are looking for someone with a scrappy, get-it-done attitude who is passionate about analyzing data to solve business problems. This role will also have a heavy dose of exposure to senior management and candidates need a proven track record of distilling down complex data into actionable insights. This position will be focused on global eCommerce but may be asked to extend expertise across the business.


Responsibilities

  • Develop, coordinate, and conduct testing across global eCommerce sites; measure performance and make data driven recommendations to the business.
  • Dive into complex data sets to analyze trends, identify opportunities and quantify the potential value of new initiatives.
  • Consult with business stakeholders (e.g. eCommerce/merch leads) on ad-hoc analyses, experiments, and reporting
  • Effectively communicate analysis findings to non-technical stakeholders and senior leadership
  • Develop smart, compelling dashboards and reports to track KPI’s, identify trends, and monitor the business
  • Prepare, deliver, and automate periodic analyses which includes insights of sales activity and results along with key performance indicators required to drive our business
  • Recommend and implement processes to streamline and continuously improve our current reporting/analytics to raise awareness and drive corrective actions.
  • Collaborate cross function to impact merchandising, product and buying.
  • Responsible for fully understanding the functionality and application of site analytics tools such as Google Analytics. Use this knowledge to answer business questions, drive insights and roadmap actionable next steps. 
  • Evaluate A/B tests that improve the user experience and support the business needs
  • Use our analytics tools to identify ways to improve performance and efficiency of the online business. Use leading analytics tools, including video/session replay tools, voice of the consumer surveys and research, as well as more traditional KPIs to understand our consumer behavior to help define our overall ecommerce strategy.
  • Lead PopSockets digital analytics strategy and contribute to company strategy in selection and implementation of analytical tools and vendors.
  • Collaborate with the website technology team to identify gaps in data capture strategy and implement enhancements. Coordinate tags, tracking parameter implementations.
  • Contribute to PopSockets Digital UAT testing, personalization and A/B Testing, CRM Marketing, and Digital Marketing by providing insight to teams and partnering with our analysts.
  • Create, conduct and refine ongoing analysis of business performance required to support site decisions on a daily basis. 
  • Experience leveraging Google Tag manager.
  • Own our global ecommerce reporting dashboard
  • Drive Digital Marketing Dashboard

Requirements

  • 3+ years in analyst role or similar
  • Strong foundation in all things eCommerce and digital marketing. Experience with Shopify and/or Commerce Cloud (Demandware) are plusses.
  • 3+ years report and dashboard development experience using MS Excel and other BI visualization tools. Experience with Looker or Power BI are strong plusses
  • Data mining skill set with strong excel skills. SQL and Python skills are plusses.
  • Experience with Google Analytics, Google Analytics 360, and/or Adobe Analytics.
  • Understanding of data modeling, relational database concepts and structures.
  • Proven analytical skills and attention to detail required
  • Must possess strong verbal and written communication skills
  • Strong presentation skills within a team, and to a leadership level

PopSockets is dedicated to the practice of equal opportunity employment. We prohibit unlawful discrimination against applicants and employees on the basis of age, race, sex, sexual orientation, gender identity, religion, national origin, disability, military status, genetic information, color, creed, ancestry, or any other status protected by applicable federal, state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of interfering with an individual’s work performance, or creating an intimidating, hostile, offensive, unsafe or otherwise non-welcoming work environment. This policy applies to all employees, including managers, supervisors, co-workers; and non-employees such as customers, clients, vendors, consultants, etc.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • RubyLanguages
    • SqlLanguages
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • Power BIAnalytics
    • NAVAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • SolidWorksDesign
    • InDesignDesign
    • FigmaDesign
    • PremiereDesign
    • After EffectsDesign
    • Cinema 4DDesign
    • ProToolDesign
    • BasecampManagement
    • SmartsheetManagement
    • TrelloManagement
    • HubSpotCRM
    • KlayvioEmail

Location

We're just outside Downtown Boulder (no traffic!) in a gorgeous, newly built and designed office with terrific mountain views!

An Insider's view of PopSockets LLC

How does your team reward individual success?

We have an internal bonus system that allows everyone to reward each other with points that you can then convert for real world rewards including everything from gift cards to your favorite stores, Amazon, discounted travel and more.

Katie

Sr. HR Manager

How do you collaborate with other teams in the company?

Our office is designed to foster collaboration. There are comfortable meeting areas around every corner, and an open office plan. Even a walk to grab some coffee often results in multiple, impromptu meetings. All of our conference rooms are equipped with huge screens that allow us to stay close with everyone offsite as well.

Andrea

Lead Recruiter

How does the company support your career growth?

Because we're growing so quickly, you don't have to wait for a role to open above you to advance. We welcome new ideas and perspectives, and people are able to grow, develop and advance at their own rate. Want to expand your role? Tell us how!

Julia

Recruiter

How do you empower your team to be more creative?

We work very hard on recruiting in order to bring in passionate people with good ideas, and then let them run. You won't run into the excuse of "this is the way we've always done things". We want change, and growth and innovation, and trust in our people and their skills to get us there.

Jen

Associate Design Director

What are PopSockets LLC Perks + Benefits

PopSockets LLC Benefits Overview

Employees are valued at PopSockets. We provide a number of perks and benefits to show we care and are always looking for ways to do more for our employees. We provide a dog-friendly office, stocked with snacks and high end coffee and tea options. We have a fully stocked bar with a view of the mountains. We offer competitive benefits and 4 weeks of starting vacation time, in addition to time off each year for volunteer opportunities.

Culture
Volunteer in local community
PopSockets Employees are offered two paid volunteer days. Our Manager of DoGoods works directly with local nonprofits we can support as a company. Volunteer opportunities are coordinated quarterly.
Partners with Nonprofits
PopSockets partners with more than 100 nonprofits—large and small—through Poptivism, our unique give back program. Over the past three years, we have contributed more than $3 million to charity!
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
PopSockets has a flexible spending account
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
We offer Cardio and Yoga classes three days per week!
Retirement & Stock Options Benefits
401(K) Matching
We contribute 3% of of an employee's annual gross pay to their 401K
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
We provide an option to create a dependent care account
Generous Parental Leave
We provide 12 weeks paid paternal leave for employees who have been here 6 months.
Flexible Work Schedule
PopSockets provides employees with a flexible work schedule that includes Flexible start and end times.
Family Medical Leave
Company sponsored family events
PopSockets sponsors family oriented events throughout the year.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Foosball.
Stocked Kitchen
We love our snacks at PopSockets. We also offer plenty of tea, coffee and beer on Tap. We also have our own Bevi machine!
Some Meals Provided
Bagles and Donuts every Wednesday and Breakfast burritos the last Friday of the month!
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Softball, Soccer and more!
Fitness Subsidies
We offer thrive pass, $50 per month toward the wellness activity of your choice.
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
Promote from within
Customized development tracks
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