At OnDeck, we make small business a big deal. We’re improving the world’s economic landscape by changing the way small businesses access capital. We care intensely about each other, our company and the customers we serve, and are committed to making every day count.

The OnDeck Operations team is a high performing department that delivers a world class loan originations and servicing experience that supports and delights our internal and external customers and drives responsible company growth. We combine people, processes and technology to deliver outstanding results. From our Operations headquarters in Denver, Colorado our Operations team members have the opportunity to advance their careers “vertically” through their existing Operations group or “horizontally” across Operations and OnDeck more generally. This “vertical” and “horizontal” approach promotes fantastic career growth, particularly when paired with first class training. We seek energetic team members eager to roll up their sleeves and help small businesses achieve their goals.

The OnDeck Fraud Team is responsible for preventing millions of dollars in fraud loss every month by going toe-to-toe with OnDeck’s ever evolving adversaries. We’re Driven to Win as a team: Come join us as we continue building a world class fraud prevention program with high visibility business impacts!

The Fraud Data Analyst will be crucial to handling on-going portfolio monitoring and fraud operations data analysis. The Analyst will contribute their talents to developing and maintaining fraud business rules, identifying shifting patterns in fraud indicators, and helping to develop reporting that illustrates these critical findings for cross-functional consumption. 

As a Fraud Data Analyst at OnDeck on the Fraud team, you will work on:

• All Fraud Operational Reporting including designing KPI, Scorecards, and Dashboards
• Data pulls and Fraud case analytics
• Some aspects of Fraud modeling and scenario analysis
• Regression analysis on rule implementations; Focus on impacts and efficacy
• Works closely with Operations and Operations Strategy Business Intelligence teams
• Design and produce Daily, Weekly and Monthly Reports that are accurate and timely
• Produce Ad Hoc reporting on all operational metrics and provide team and individual level insight
• Work with management on processes and workflows to enhance Fraud and Financial Intelligence organizational effectiveness
• Runs and distributes daily reports to Fraud and Operations management
• Maintains professional and technical knowledge by tracking emerging trends in analytical reporting, attending educational workshops; reviewing professional publications

Qualifications for success:

• Experienced and highly proficient with SQL (Snowflake) and Tableau
• Moderate experience with analytic tools such as R or other data science packages
• Familiarity and experience with the Atlassian product suite – Jira, Confluence, Stash – or other workflow management/SCRUM development platforms
• Strong analytical skills and data manipulation experience
• Strong skills in Microsoft products including PowerPoint, Word and Excel
• Ability to multi-task, work independently, and stay focused in a dynamic fast paced environment
• Energized by entrepreneurial environment and a less structured workplace
• Strong customer service focus
• Persistent, resilient, organized and detail oriented
• Team player who can roll up their sleeves and get involved in everything from big projects to mundane, simple tasks - A true go-getter!
• Not easily frazzled and strong time management skills during busy and slower periods throughout the day
• Strong problem-solving skills and ability to identify issues and make recommendations
• Outside-the-box thinker with a passion for finding meaningful patterns in diverse data sets

Nice-to-haves (not required):

• Experience with Salesforce
• Prior experience in Fraud, AML or other financial crimes related space highly desirable
• Working knowledge internet session and device data is desirable
• Bachelor’s degree in quantitative field is nice to have, but not required

About OnDeck:

As the largest online small business lender in the U.S. serving more than 700 different industries, we have been trusted by over 80,000 small businesses by providing them with a term loan or line of credit to help them build growing and thriving enterprises. Since 2007, we’ve issued over $10 billion in capital.

Join us as we enable small businesses to achieve their goals. At OnDeck, we’re reinventing small business financing. We care intensely about each other, our company and the customers we serve, and are committed to making every day count. We are small enough to be nimble and strong enough to make a big impact.

Benefits for you:

OnDeck believes that each and every team member plays an important role in our company’s success. That’s why we strive to provide you and your family with a competitive and comprehensive benefit program with a variety of options and opportunities. We offer:

• Generous Vacation
• Comprehensive Healthcare
• Educational Reimbursement
• 401k Matching
• Parental Leave
• Sports Teams
• Stocked Kitchens
• Loan Consolidation

We are going to ask you to talk about your accomplishments. Here are some of ours:

• WorldatWork, 2017 Seal of Distinction
• Fortune 50 Best Workplaces for Diversity, 2016
• Fortune 50 Best Small and Medium Companies to Work For, 2016
• Fortune 30 Best Workplaces in Finance and Insurance, 2016
• Built in Colorado, Top 100 Digital Companies in Colorado, 2015, 2016, 2017
• Crain’s New York Business Fast 50, 2013, 2014, 2015, 2016, 2017
• Fortune and Great Place to Work 100 Best Workplaces for Millennials, 2015
• Fortune/Great Place To Work Great Rated! People’s Picks: 20 Great Workplaces in Financial Services, 2015
• Crain’s New York Best Places to Work, 2013, 2014, 2015
• Colorado SHRM Best Companies to Work For in Colorado, 2015
• Forbes’ America’s Most Promising Companies, 2013, 2014
• Selling Power Magazine Best Company to Sell For, 2013, 2014, 2015, 2016, 2017
• 500|5000, 2013, 2014

As part of our dedication to maintaining an inclusive and diverse workforce, OnDeck provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, OnDeck complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

OnDeck expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of OnDeck’s employees to perform their job duties may result in discipline up to and including discharge.

**No external recruiters or agents, please.**