Director, Business Intelligence

| Greater Boulder Area
Do you have a desire to use business intelligence to shape both internal strategy and market insights? Are you looking to join a company in a hyper-growth market? At Recurly, we make the subscription model a competitive advantage for businesses worldwide. 
We’re looking for a Director of Business Intelligence to lead our team of business analysts and work directly with the Head of Business Operations. This role is crucial for supporting Recurly’s leadership team and go-to-market functions.
If you don’t match the job 100% we would still like to hear from you!

Responsibilities

  • Data Governance: Own the structure, cleanliness and validation of internal data sets from multiple sources. Define and communicate a common methodology for company-wide metrics owned or monitored by multiple stakeholders. 
  • Reporting: Responsible for key executive dashboards that monitor business metrics, customer health benchmarks, and track organizational performance on a monthly and quarterly basis. Work with technology teams to ensure we have the right tools and customization in place for self serve reporting needs. 
  • Partnership: Serve as an internal data consultant and partner to internal business units, such as Sales, Marketing, Customer, FP&/A and Technology.
  • Analysis: Your team will perform proactive business analysis and drill down on certain business challenges, providing conclusions and advice based on that analysis. Examples: unit economics, pricing and GTM verticalization. In collaboration with marketing, develop external customer and market level insights to help build Recurly’s data-driven thought leadership and positioning.

Requirements

  • 7+ years of experience in business performance reporting, data analysis and proactive insights
  • 3+ years experience in managing data analytics teams
  • Aptitude in telling the story behind the data and translating analysis into insights and recommendations
  • Fluent in SQL with a proven track record of data analysis skills
  • Experience partnering with architecture and engineering team to develop reporting ecosystems built for internal teams 
  • Experience managing expectations of senior stakeholders and cross functional teams 
  • Experience building strong relationships with key company leaders in order to learn the needs of their business
  • Bachelor’s/Master Degree, preferably in Analytics, statistics, mathematics or business/marketing management 
  • Experience with BigQuery and Looker a plus. 
  • Bonus: Fintech or Payment experience

About Recurly
Recurly, Inc. provides a versatile subscription management platform to manage the entire subscription lifecycle for market-leading brands worldwide. Subscription businesses such as Sling TV, BarkBox, FabFitFun, Cinemark and Fubo.tv depend on Recurly to harness the power of the subscription model and drive recurring revenue growth. Since its launch in 2009, Recurly has deployed subscription billing for thousands of companies across 42 countries.
Offices located in San Francisco, California, Boulder, Colorado, and New Orleans, Louisiana

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Technology we use

  • Engineering
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Location

Our Boulder office is two blocks from the Pearl Street Mall, in the heart of downtown Boulder with a mix of shops, restaurants, bars, and gardens.
"I've Never Felt So Supported In My Career": How Recurly Ensures Its People Constantly Grow
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An Insider's view of Recurly

What projects are you most excited about?

At Recurly, we always try to innovate and identify better solutions for our merchants. I am really excited about the machine learning projects at Recurly. These are challenging problems where we can leverage our data to deliver a great product for our merchants.

Vineet

Data Scientist

How has your career grown since starting at the company?

I have been able to reach the next level technically, and have greatly increased my ability to improve the work of everyone around me.

Dania Simmons

Technical Lead

How do you empower your team to be more creative?

At Recurly, we are always seeking new and more efficient ways of getting work done. Solving complex problems and incremental improvement is in our DNA. We encourage collaboration on innovative ideas and new methods, experiment often, and debrief on the results. This cycle uncovers insights that drive efficiency and effectiveness.

Stacey Snyder

Director of Quality Assurance

What's the biggest problem your team is solving?

Our merchants are reaching for the stars. The Customer Success team… we are the partner with a rocket ship.

Lucien Heart

Senior Customer Success Manager

What are Recurly Perks + Benefits

Recurly Benefits Overview

We offer a comprehensive benefits plan to employees, their spouse or their domestic partner, and their children.

In addition to the full benefits, we provide some great perks such as 401K, Company Equity, Flex Time Off, Catered Meals Daily, Social Events, Training/Development, Casual Dress, Pet Friendly and much more!

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
We have a Recharge committee that is devoted to planning office events and volunteer days. We also have employee led groups for shared interests such as happy hour, hiking and book clubs.
Daily stand up
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer an FSA for both health care ($2,700) and dependent care ($5,000). We offer a Health Savings Account (HSA) and the company contributes $600 for individuals and $1,200 for families each year.
Dental Benefits
The Guardian dental PPO covers up to $2,000 annual maximum per person in dental costs a year.
Vision Benefits
Vision coverage is offered through VSP as a PPO plan.
Health Insurance Benefits
We offer two Cigna plans; a low deductible ($250) and a high deductible health plan ($1,500) plan. The HDHP is linked to the HSA. We also offer Kaiser Colorado.
Life Insurance
Basic life and AD&D and the option to elect voluntary life & AD&D
Pet Insurance
Coverage is through Nationwide Pet Insurance.
Retirement & Stock Options Benefits
401(K)
Recurly's 401(k) retirement plan offers a broad selection of stocks, bonds and international index funds to choose from.
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Recurly offers up to 6 weeks paid and 12 weeks of unpaid (runs concurrently), job-protected leave per year, as well as maintained health benefits.
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
We believe in providing a great work/life balance and flexibility at Recurly. FTO is not earned or accrued, and does not consist of a set number of days per year for full time exempt employees.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
We have two options. The Parking Spending Account is used to pay for eligible parking expenses near our office. EcoPass is offered for those that commute to work via bus and light rail.
Company Outings
Recurly has quarterly team outings, including a company-wide annual holiday party, for all employees and a guest and summer events.
Free Daily Meals
We provide free breakfast on Monday, Wednesday. Employees get free lunch on Tuesday, Thursday, Friday.
Stocked Kitchen
Happy Hours
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Promote from within

Additional Perks + Benefits

Recurly also offers various other benefits such as an Employee Assistance Program, Legal Services, Identity Theft, and Travel Assistance Services.

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