Data Operations Specialist

| Greater Boulder Area
Gloo, headquartered in beautiful Boulder, Colorado, builds software for people and organizations dedicated to improving lives. We’re leveraging the same exponential tech that’s driving success in other industries and making it available through tools such as big data, custom assessments, an engagement app, and eventually an entire market network focused on growth. As one of Boulder’s most successful and innovative tech companies, Gloo needs more talented professionals who are driven to make a positive impact on humanity. Are you one of them?
 
As a core member of our operations team, our data is in your hands. Your keen eye and disciplined approach to your work is what we are looking for. You have a passion for data analysis, identifying patterns and trends; your perfect day is spent on spreadsheets and databases, but you can also hop on a call with a client to help them get their data to us quickly and securely. If you’ve been looking for a place to put your attention to detail and meticulous nature to work, then let’s talk!

How you’ll spend your day:

  • Acquiring customer data files and securely processing, troubleshooting, and tracking the status
  • Acting as a consultant and working with your team to steward clients through the intake process and recommending best practices to enhance data quality
  • Helping to figure out how to automate repeatable tasks to increase our efficiency
  • Creating and delivering custom reports as requested for our clients
  • Documenting your work and reporting progress to your team
  • Pitching in wherever you can to help us stay on top of the workload

What you’ll bring to the table:

  • An undergraduate degree in a technical or business discipline
  • About a year of professional experience in a role that requires precision, discipline and a high degree of quality control
  • Experience with SalesForce, data migration and/or data visualization will get our attention
  • Articulate communicator – your emails are complete and your grammar is remarkable
  • An insatiable curiosity – You never stop on the surface – you MUST keep digging until you understand your subject matter completely
  • A sharp mind with a knack for picking up new concepts quickly and filling in the blanks when given an abstract objective
  • Demonstrated ability to work independently and collaborate well with a team
  • Ability to multi-task and switch priorities as needed

Our team members enjoy:

  • Compensation and bonus commensurate with experience
  • Plenty of time off to keep you balanced
  • Medical with HSA contribution
  • A dynamic, talented team, dedicated to changing the world and building an incredible business
  • Beautiful office space in downtown Boulder on Pearl Street, steps from coffee shops and blocks from hiking trails
  • Company Happy Hour Fridays
  • Fresh fruit, snacks, coffee and sodas
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • RLanguages
    • RubyLanguages
    • Ruby on RailsFrameworks
    • AsanaManagement
    • WrikeManagement
    • HubSpotCRM
    • SalesforceCRM

Location

Gloo's campus is on the west end of Pearl in downtown Boulder. We are walking distance from great natural beauty and hip trendy eateries and cafes!

An Insider's view of Gloo

What projects are you most excited about?

It’s a great time to be at Gloo. I’m working with a high powered cross functional team to tackle challenging problems. Currently, we are focused on transforming our user experience from one of “functional capabilities” into one focused on the “value stack”. We want to unify our disparate UI and data constructs into a single cohesive experience.

Steve Kurtz

Director of UX

How has your career grown since starting at the company?

I started at Gloo as a project manager, but I’ve always been good with technology. I had been with Gloo for about a year, when I spoke with my manager and Scott [CEO] about my interest in product. They helped set me up for success, supporting me on my career journey. I’ve now been a Product Owner for the last three years and love what I do.

Jordan Fray

Product Owner

What are Gloo Perks + Benefits

Gloo Benefits Overview

• Compensation commensurate with experience
• A full suite of benefits including performance bonus and equity
• An incredible team of talented and passionate folks to hang out with

Culture
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Gloo employees can contribute up to $2,500 annually to their Healthcare FSA.
Disability Insurance
Dental Benefits
Our dental plan covers $2,000 of expenses.
Vision Benefits
The vision benefits plan includes annual eye exams for $10 and either $180 for glasses or $150 for contact lenses per year.
Health Insurance Benefits
Gloo's base medical plan covers up to 80% of out of pocket expenses after you meet the deductible. We offer three HDHP plans with an HSA.
Life Insurance
Retirement & Stock Options Benefits
401(K)
Gloo's 401(k) retirement plan offers a selection of stocks, bonds and international index funds to choose from. We offer both a traditional and a Roth 401(k) plan.
Performance Bonus
Gloo's performance bonus plan allows the average employee the potential to earn a bonus equal to 10% of their salary based on performance against goals.
Child Care & Parental Leave Benefits
Family Medical Leave
Company sponsored family events
Gloo sponsors family oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
Gloos offers flexible paid time off. Time off can be taken at any time with manager approval. No accruals or maximums.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Gloo participates in Boulder's EcoPass program.
Stocked Kitchen
Gloo has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored LaCroix you can handle.
Happy Hours
Company happy hours are hosted every Friday afternoon.
Parking
We offer parking onsite or a taxable stipend of $125 a month to all employees who choose not to park onsite and use other means of transport.
Pet Friendly
Gloo's pet policy is dog friendly daily.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

Gloo fully funds Health Savings Accounts for all employees enrolled in a qualifying High Deductible Health Plan. Specifically, we contribute $3,500 per year to those who are covering themselves, and $7,000 per year to those covering dependents.

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