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Pushpay exists to bring people together by strengthening community, connection, and belonging. As the leading provider of mobile apps and giving technology to churches, schools, and nonprofits, Pushpay helps organizations and their communities stay connected anytime, anywhere.  

We recently announced the exciting news of Pushpay and Church Community Builder merging together to deliver a best-in-class fully integrated church management system (ChMS), custom community app, and giving solutions for organizations in the faith sector. The combination of our two companies gives us complementary world class solutions for our customers and aligns strongly with Pushpay’s core strategy of providing innovative, market-leading solutions for customers.

Job Summary:

The Data Analyst is expected to understand product and business processes and needs, build strong inter-departmental relationships, and help create effective data systems in order to harness data to solve complex business challenges, deliver actionable insights, and fuel continuous improvement across the organization.  The primary focus of this role will be the ChMS platform, but will also encompass and require understanding of the business and it’s data and processes to produce valuable insights. There are opportunities to work with Product, Customer Success, Software Development, Marketing, Sales, Operations, and payment processing teams. A strong attention to detail will ensure the integrity of analysis, and empower the business to trust outputs. You will help us to define software usage and metrics and measure and report customer usage to the business so we can better understand the impact of feature releases to the business and the customers we serve. 

This role reports to the Manager of Data Engineering.

Duties/Responsibilities:

  • Interpret data and deliver analysis that will guide Product Management and Customer Success teams’ decision making
  • Play a key role in data documentation and development of core data sets - with a focus on ChMS platform data 
  • Work with Product Managers to continually define software usage, metrics, and success
  • Create standardized methods for monitoring ChMS platform usage to allow for fast and scalable analysis that is trusted
  • Work closely with Data Engineers to identify and build scalable, supportable, and digestible datasets to measure ChMS platform usage
  • Create standardized reports and visualizations to serve the business
  • Present findings to a range of stakeholders from subject matter experts to business leaders
  • Document analysis methods to ensure consistent analysis over time
  • Recommend improvements to data capture, warehousing, and reporting structures to serve the BI team and business in a more seamless manner
  • Develop reporting, dashboards, and tools for Product team to self analyze their own feature releases
  • Help BI team to create systems and processes to democratize data – making it available across the organization – to fuel data curiosity and promote data informed decision making across the company
  • Translate business/end-user needs into technical requirements and deliverables
  • Scope, prioritize, and plan projects – including leading meetings, overcoming roadblocks, providing updates, and communicating results to appropriate stakeholders
  • Collaborate with BI team members (Analysts, Engineers, Scientists) 

Required Qualifications: 

  • 4-6 years working as a Data Analyst; preferably in a SaaS organization
  • Tableau Desktop Certification (Associate or Professional)
  • 2+ years of advanced experience using Tableau to build visualizations
  • 3+ years of SQL writing experience (Postgres, Redshift, or other OLAP and OLTP systems)
  • Bachelor’s degree or equivalent
  • Knowledge of the following tools is advantageous:
    • Salesforce.com
    • G Suite
    • Atlassian (JIRA, Confluence)
  • An experienced analyst with a background in visualizations, story telling, presentations, statistics, and product feature analysis
  • Proven ability and experience presenting analytical findings to stakeholders of varying levels, backgrounds, and data competencies 
  • A guide that enjoys taking people on the journey from data point to conclusion, and back again
  • Strong and proven ability to turn complex data into digestible insights
  • 2+ years of Tableau Server and Desktop experience (or equivalent) - designing, building, maintaining dashboards, and presenting results
  • 3+ years of SQL writing experience (Postgres, Redshift, or other OLAP and OLTP systems)
  • Experienced power user of Microsoft Excel/Google Sheets
  • Experience defining software utilization metrics and analyzing large datasets to understand usage and provide actionable insights
  • Experience with modern software tracking tools and techniques (Amplitude, Pendo, Pinpoint, UserIQ, Heap, Google Analytics, etc…)
  • Knowledge and experience with CRMs (Salesforce is our primary system of record)
  • Knowledge and experience with Church Management Software systems a plus
  • Experience with Jupyter, Python, and/or R is a plus
  • Experience with and understanding of data warehousing and data pipeline concepts and purposes
  • An understanding of how behaviors, processes, and systems feed into each other, and ultimately into the data analysis
  • A structured thinker who can find a starting point and desired outcome, and then apply a methodical approach to move from one to the other
  • Ability to work with modern data collection, modeling, analysis, reporting, and visualization tooling
  • Capable of working closely with Product teams and inter-departmental management teams to help drive system and process improvements related to Product analysis
  • Experience working with Data Engineers to develop advanced datasets to solve analysis problems
  • Strong analytical skills
  • Thorough understanding of business needs to translate them into operational insight & intelligence
  • Able to work independently and collaboratively, in fast paced environment

THIS POSITION IS PHYSICALLY  LOCATED IN COLORADO SPRINGS, CO OFFICE

Salary and Benefits:

  • FTE: Salary range: $65/K - $82/K (DOE) 
  • 100% Employer paid Health Insurance Plan: Medical | Dental | Vision
  • 50% Employer paid dependent care Health Insurance Plan: Medical | Dental | Vision
  • PTO & 11 Paid Holidays
  • 401K with match 
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Technology we use

  • Engineering
  • Sales & Marketing
    • JavascriptLanguages
    • PHPLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • Maria DBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SQLiteDatabases
    • HubSpotCRM
    • SalesforceCRM

Location

We’re located at the foot of a mountain range surrounded by great views and fun things to do.

An Insider's view of Church Community Builder, a division of Pushpay

How would you describe the company’s work-life balance?

We strive for work-life harmony by challenging ourselves to give it our ALL whether creating product, interacting with customers, or designing new campaigns. We also want people to go home for dinner, use their PTO, and take time to minister to others in need. We desire that everyone be fulfilled in all that they are, do, and aspire to be.

Sondra

Head of People Operations

What kinds of technical challenges do you and your team face?

As developers, we want a beautiful, intuitive, easy-to-work-with code base. Our designers want best-in-class user experience. Our product managers want to deliver useful features as quickly as possible. As a team, we work together to find a balance of these sometimes-competing priorities to ensure a sustainable, beautiful, and useful product.

Trey

Software Developer

What makes someone successful on your team?

A successful associate assumes the best of their teammates, is willing to help others, and shares their ideas with supervisors. We know innovation requires hundreds of ideas to discern the one that becomes a game changer. And in our company culture, the success of one team member dovetails into the success of the team and rest of the company.

Heather

Head of Customer Success

What unique initiatives do you have that encourage innovation?

We give our developers time every week for self-directed learning. That's time to sharpen skills on tools we use or to reach out beyond our stack and learn new frameworks, languages, tools, and technologies. Not only does that keep developers learning, but it gives us more tools in our toolbox as we come up with customer solutions.

Aaron

Head of Software Development and Technology

How do your team's ideas influence the company's direction?

Our Product Design team is in a unique position to create new products and reimagine existing ones in partnership with multiple teams and our users. As we aim to provide the best solution in the market, we have the opportunity not only to influence the direction of the company but push the boundaries of our market. The possibilities are exciting!

Jonathan

Product Manager

What are Church Community Builder, a division of Pushpay Perks + Benefits

Church Community Builder, a division of Pushpay Benefits Overview

A lot of places will use the quote "work hard, play hard" but here at Church Community Builder we really believe the best life is one that has balance. We challenge our associates to take the bull by the horns each and every day as demonstrated in the work you create and foster an environment for learning and growing technical skills. Things like staff offsites, company breakfasts and lunches, weekly Q&As with Company Leaders give opportunities to build lasting relationships. We work hard to create a culture that feeds innovation with expectations of high-performance through meaningful work and a lot of fun. We are very serious about our software because of the lives we believe it could impact. We seek to hire people who love solving problems, love to engage in possibilities, and are hungry for results. It’s written in our company values that we are people focused and support an inclusive culture. If you have these qualities and are passionate about changing the world, we'd love to meet you!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
We are a privately held company with profit sharing potential each year.
Child Care & Parental Leave Benefits
Family Medical Leave
The first two weeks are paid.
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Game Room
Some Meals Provided
Parking
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Mentorship program
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