Data Analyst

| Greater Boulder Area
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Description

 

Envysion, a leading provider of video-based SaaS technology solutions for retailers, including fast casual restaurants, convenience stores, and wireless dealers, is seeking a Data Analyst.  The Data Analyst will work as a cross-functional resource across the Envysion organization for both internal and external stakeholders, pulling custom data sets, authoring custom reports and slideware, and maintaining advanced reporting and analytic workflows.

Core Functions

  • Actively participate in a fluid and collaborative environment with the ability to influence and change the direction of the product
  • Leverage standard tools to produce reports and visualizations for internal and external users (Microsoft Office Suite, Google Drive services)
  • Retrieve, analyze and present useful insights using data from multiple sources, including but not limited to point-of-sale data, traffic and video analytic data, audit data, equipment failure data, etc.
  • Maintain, correct, and run automated and semi-automated processes that generate custom reporting for internal and external stakeholders
  • Validate datasets to ensure they fulfill requirements

 Example Data Analysis Projects

Internal

  • Analyzing equipment failure rates and per incident repair costs to assess warranty costing across various devices, mean time to failures, and project replacement needs over time given current field equipment age
  • Leverage technical support case history data to identify mean time to case closure and the distribution of case handling times relative to root causes to identify lowest hanging fruit with respect to the product issues that put the greatest burden on internal support resources
  • Work closely with Customer Support leadership to optimize the process flow between issue notification and issue resolution
  • Analyze Salesforce Opportunity data to report to Sales Leadership on key selling metrics, including leads, average sales velocity by product, brand, vertical, customer size

External

  • Gather customer sales data, labor data, incident data, and usage data to generate return-on-investment analysis as required by key accounts and explain through this data the value that the customer has been deriving from Envysion service
  • Act as lead analyst in a consultative role to gather analytic and audit data for customer specific “lab” projects to deliver meaningful insight outside the application to the customer and provide feedback to the Product team about potential reporting features/additions that could offer a broad customer set universal value -- if such opportunities exist

Winning Behaviors, Competencies, and Skills

  •  Background in restaurant or retail management, analytics and operational best practices is an asset
  • Strong written and verbal communication skills
  • Aptitude presenting data, insights and recommendations to C-suite users across multiple customers and verticals -- including internal
  • Agility and comfort with changing requirements and frequent customer feedback
  • Self-starter who enjoys tackling new problems and delivering innovative solutions
  • Energized by understanding the customer and delivering solutions
  • Desire to continue to expand your knowledge and abilities
  • A sense of pride in getting a story over the line

Experience & Education

  • Bachelor’s degree
  • 5 years relevant experience
  • Data analyst job experience or completion of a data intensive bootcamp

Envysion is proud to be an Equal Opportunity Employer, committed to workplace Diversity.

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Location

100 Superior Plaza Way, Superior, CO 80027

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