DISH, an EchoStar Company
From TV to 5G, we’re reimagining the future of connectivity. Ready to join the connectivity revolution?

Consumer Insights Senior Manager

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Department Summary
Part art. Part science. All passion. Our marketing and advertising teams bring a unique blend of skills to tell the DISH story and drive growth across multiple lines of business. From informing marketing strategy with data analytics and consumer insights, to launching campaigns that span digital, video, print and social platforms - our team does it all. No matter how we get the job done, we're dedicated to connecting our customers to the best value and technology in the industry and changing the way the world communicates.
Job Duties and Responsibilities
THE ROLE
Tuned In To You. At DISH, this is a long-term commitment to a "customer first" culture. The expanding Consumer Insights division is at the heart of delivering to the business market intelligence and actionable insights rooted in the voice of the consumer. This consumer understanding helps our team guide strategy and influence decision-making to ultimately deliver more meaningful solutions and increase revenue.
The rapid change within the entertainment and wireless industries presents exciting opportunities for research to drive action, and you will have the opportunity to earn a seat at the table with cross-functional leaders across DISH, SlingTV, Boost mobile, OnTech, DishLATINO and 5G/Wireless lines of business.
In order to build and improve the business, we need someone who has both the patience to listen and the curiosity to ask meaningful questions. We need someone as passionate about communicating inspiring insights as they are about discovering them. And, we need someone who wants to be at the heart of delivering unbiased data and actionable insights to drive decisions. We need someone who is not afraid to roll up their sleeves and work across a wide variety of projects (e.g., advertising performance, brand tracking, positioning and messaging strategy, product and promotion development, segmentation, pricing, customer satisfaction). If this describes you, we encourage you to read on.
RESPONSIBILITY OVERVIEW

 

  • Design research projects for internal leaders, utilizing sound methodology and cost-effective solutions
  • Execute qualitative and quantitative research to guide DISH strategy across multi-functional teams
  • Synthesize learning (from primary and secondary research projects) in easy to understand and concise formats that all levels across the organization
  • Help to ensure that the work that we do is on strategy and helping to build the DISH brand according to equity strategy
  • Socialize learning broadly throughout the organization (e.g., with retailers, sales, customer service, retention)
  • Train, build and develop team to help them meet full potential

Skills, Experience and Requirements
WHAT TO BRING TO BE SUCCESSFUL

 

 

  • Bachelors degree in business, marketing or marketing research (MBA will be considered an advantage)
  • A minimum of 8 years experience in qualitative and/or quantitative marketing research
  • Experience with various data collection methods (qualitative and quantitative methods)
  • Passion for building and maintaining strong customer relationships
  • Attention to detail, critical thinking, creative problem solving, ambition and evidence of strong work ethic
  • Ability to work collaboratively and inspire cross-functional teams

Salary Range
Compensation: $76,300.00/Year - $130,000.00/Year
Benefits
From versatile health perks to new career opportunities, check out our benefits on our careers website .
Candidates need to successfully complete a pre-employment screen, which may include a drug test.

 

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What are DISH, an EchoStar Company Perks + Benefits

DISH, an EchoStar Company Benefits Overview

DISH offers competitive, comprehensive benefits for our team members. From our generous PTO policy and healthcare offerings to profit-sharing, 401(K) matching and employee stock purchase options, we're committed to fulfilling our greatest benefit of all: opportunity. With perks like tuition reimbursement programs, hiring practices that promote diversity, employee referral program bonuses, plus great discounts for our products and services, DISH is dedicated to providing an inclusive, balanced work experience for all.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
We actively seek out talent from underrepresented groups, maintain pay transparency on all job descriptions and foster an inclusive environment where innovation thrives.
Diversity recruitment program
In 2023, 31% of our technology hires were women, well surpassing the national average. This figure is just one example of our broader commitment across the organization.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Child Care & Parental Leave Benefits
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Office Perks
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Customized development tracks

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