Cash Applications Specialist
Hotel Engine, the world’s largest Lodging Performance Network, is a leader in travel technology with a demonstrated track record of growth and impact. Our foundations are strong, and we’ve navigated our rapid growth by bringing our customer obsession, innovative platform, data-driven problem-solving, and bias for action into every decision. By partnering with tens of thousands of businesses and government agencies and hundreds of thousands of hotels around the world, we have built a resilient and adaptable business model and 2022 will be our best year yet!
Hotel Engine is hiring a Cash Applications Specialist to assist the accounting team with timely, accurate payment posting to Client accounts. This position will be required to work closely with our A/R team and external Clients (B2B) to ensure payments are properly applied and discrepancies are resolved within a timely manner. This candidate takes ownership and enjoys working “hands-on” in a high-volume, fast-paced work environment.
Here's what you'll do:
- Daily processing and posting of Client checks, ACH/EFT, and credit card transactions in an accurate and efficient manner
- Review remittance data received from third-party partners and match to Client accounts
- Research and resolve payment issues such as double payments, short payments, or other discrepancies
- Process Auto-Pay credit card and ACH/EFT payment cycles
- Process office mail weekly; sort, scan, and distribute mail as appropriate; deposit checks via remote deposit
- Prepare bank deposit transactions in NetSuite
- Respond to Client accounting inquiries via email and phone in a professional and timely manner
- Engage in collection management processes as necessary
- Additional tasks as required
Here's what we’re looking for:
- Ability to handle high volume of transactions and effectively manage several tasks in a fast-paced environment
- Organized with a strong attention to detail and dedication to accuracy
- Great math aptitude and the ability to work accurately with numbers are essential
- Strong professional communication skills, both verbal and written
- Excellent Customer Service and problem-solving skills
- 1-2 years cash application experience or Accounting/Finance background preferred
- Proficient in Microsoft Office (Excel, Outlook, Word)
- NetSuite experience is a plus
Cash compensation:
- The base hourly rate for this role is $20.00 - $25.00/hour. Final offer amounts are determined by multiple factors, including prior experience, expertise & may vary from the amount above.
Hotel Engine Total Rewards Philosophy | We recognize that there is more to work than the day-to-day responsibilities. Hotel Engine is on Built in Colorado’s 2021 Best Places to Work list and provides each employee with the opportunity to take on new challenges that support their near and long-term goals in a high-growth, startup environment. We also give back and have comprehensive corporate social responsibility programs supporting community, social justice and environmental causes. In addition to a collaborative, high-performing team environment, we’re pleased to offer benefits including:
- Competitive base salaries. Salary offers are based on the candidate's qualifications.
- Stock Options for all new hires
- Performance-driven commission opportunities for select roles
- Performance-driven equity awards
- Parental leave programs
- Generous time-off including open PTO, sick days and two paid volunteer days each year
- Insurance benefits including medical coverage, dental and vision offerings (with plans available at no cost to employees), as well as HSA/FSA, wellness, and disability offerings
- 401(k) plan with a match program