Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Business Administration

Travel Percentage :

0%

Job Description

Are you curious, motivated, and forward-thinking? At FIS, you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
 

ABOUT THE TEAM:

FIS is looking for a Business Process Analyst II to join our Client Engagement Center of Excellence team. This position will work with our internal teams to manage and execute the strategies that support client technology improvements, implementation of process efficiencies, coordination of ongoing program reporting, and client communications.
 

WHAT YOU WILL BE DOING?

In this role, you will be responsible for leading large change management projects. This includes leading cross-functional teams from project kick off through execution. Responsibilities include:

• Plans and implements process improvement initiatives, e.g., ISO, Lean or Six Sigma.
• Responsible for complex business and systems process analysis, design and simulation.
• Diagrams and evaluates existing processes.
• Organizes, leads and facilitates cross-functional project teams.
• Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities.
• Recommends and facilitates quality improvement efforts.
• Collects data to identify root cause of problems.
• Measures performance against process requirements
• Aligns improvement to performance shortfalls.
• Provides consultation on the use of re-engineering techniques to improve process performance and product quality.
• Delivers presentations and training courses including measurement, analysis, improvement and control.
• Surveys and analyzes best practices for techniques and processes.
• May lead re-engineering team and act as project manager.
• Communicates team progress.
• Performs cost and benefit analyses.
• Experience working with and leading global teams.
• Other related duties assigned as needed.

WHAT YOU BRING:

The ideal candidate will have experience in process improvement, managing process initiatives and projects centered around the client experience, excellent communication skills, and knowledge of FIS’ products and services, business practices and processes.

• Requires high level understanding of organization’s business systems and industry requirements
• In-depth knowledge of financial services industry practices, regulations and processes
• You are very organized and detail-oriented; able to work with shifting priorities
• You love analyzing issues and devising efficiencies to better the client experience
• You are looking to join our team and build a long-term career with FIS
   

WHAT WE OFFER YOU:

At FIS, we value new ideas and we pride ourselves on providing a wide-range of opportunities for professional growth in a face-paced environment. FIS offers an open-minded collaborative culture with enthusiastic technologists.  A true partner.  We are dedicated to our team members and our customers equally.  We strive to create an environment to help you succeed.

Additional Perks and Benefits such as:

• A generous paid time off program in which the benefits increase along with your tenure
• Company Paid Volunteer Day
• Health coverage offered for you and your family through Health/Vision/Dental/Insurance plans
• 401K with company contribution and Employee Stock Purchase Program with company match
• FIS Gives Back Program – charitable events and activities to help support our local community

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.