Business Intelligence Reporting Analyst

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About Charlotte's Web™:

Charlotte's Web™ products are made from our world-renowned hemp genetics grown 100% in the USA. Founded by the Stanley Brothers of Colorado, we lead the industry in quality, safety, consistency, and social responsibility to improve thousands of lives daily through the use of Charlotte's Web™. At Charlotte’s Web™, we are driven by principles that extend far beyond the bottom line. It is our goal to provide products of the highest possible quality, while contributing to the sustainability of the communities we have the privilege of serving.

Position Summary: 

The Business Intelligence Reporting Analyst will be responsible for managing, developing, and maintaining corporate reporting and dashboards to help drive decision support for all functional business units.

Essential Duties: 

  • Produce accurate, consistent and timely reporting by developing corporate level reports and dashboards.
  • Communicate and distribute reports and dashboards via report subscriptions, PDF emails and slack messages, and interactive dashboards.
  • Train functional teams on adoption and use of corporate reports and dashboards.
  • Work with other departments to scope, plan, and develop automated reports.
  • Maintain inventory of standard / corporate reports.
  • Collaborate on technical requirements with IT.
  • Working with the Business Intelligence Manager to interface with the business to establish needs and reporting standards.
  • Developing and implementing data reporting / analytic systems and other tactics that optimize information flow and insights.
  • Establish phased reporting roadmaps that meet immediate and longer-term needs of business functions
  • Collaborate with the Business Intelligence Data Analyst on iterating dashboards to include the most current analytical angles.
  • Be the “walking data dictionary”, knowing exactly where reported data comes from and what it means – be able to communicate these definitions to analysts and executives with the appropriate level of detail.
  • Ensure that all related documentation (business requirements, technical designs, data dictionary, etc.) are created, maintained, and available in a central repository.
  • Coordinate cross-functionally with other departmental managers and Subject Matter Experts (SMEs) in Accounting / Finance, Marketing, Ecommerce, Sales, Supply Chain, Manufacturing, and Cultivation
  • Support corporate objectives and global growth strategies
  • Provides recommendations for improvements
  • Responsible for escalating support issues to third-parties, as needed
  • Provide regular project status reports
  • Predict project risk factors and address proactively

Qualifications:

  • Seeking 3-5+ years of experience with business intelligence/analytic tools
  • Experience with Financial Management, Supply Chain, Warehouse Management, and Manufacturing
  • Fluent in at least SQL syntax (Read functions)
  • Experience with Tableau, Power BI, or Looker (or other data visualization tools)
  • Proficiency with MS Excel
  • Experience with statistical models and methodologies
  • Experience with eCommerce analysis (CLV, AOV, Retention Rate, etc) a plus
  • Experience with Python, Javascript, and R are a plus
  • Experience working with an eCommerce platform
  • Bachelor’s Degree in Information Technology or Mathematics or Statistics, or related field preferred
  • Excellent planning and project management skills  
  • Self-starter with a high level of initiative and strong sense of ownership
  • Strong communication and interpersonal skills
  • Experience working in the CPG industry preferred
  • Experience with both B2C and B2B business models preferred

Benefits:

    • Company-Paid Medical, Dental, and Vision
    • 3 Weeks PTO First Year, 4 Weeks Second Year
    • 401K Match with Automatic Vesting
    • Up to 9 Weeks Paid Parental Leave
    • ThrivePass Self-Tailored Wellness Program
    • Generous Employee Samples & Discount
    • Free RTD rail and bus pass

Charlotte’s Web™ provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Charlotte’s Web™ is an at-will employer.

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