Business Intelligence Analyst at BombBomb

| Colorado Springs
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Who we are...

Connecting people in a more meaningful way is not just what BombBomb’s software delivers - it’s what drives our teams every day. Through simple, personal video, we aim to Rehumanize communication. Our team is resourceful and intelligent. Competitive and collaborative. Fun-loving and tenacious. We’re close-knit and love adding new talent to the mix. If you are seeking a dynamic workplace and new challenges, we want to hear from you!

Who we're looking for...

An analyst, a member of the Business Intelligence Team, who thrives on getting into the details and creating thoughtful reports to inform and drive intelligent business strategy across departments. A “data science” type who enjoys working with large data sets and interpreting data from business operations and customer health into digestible takeaways for senior leadership to nurture the customer lifecycle. An analyst who prides her/himself on making metrics meaningful and discerning what’s important in the midst of a noisy and increasingly complex environment.

What you will do...

  • Implement, manage, and monitor reports and dashboards to ensure accuracy, relevance, and timeliness of data for optimal business and customer lifecycle operations.
  • Report, monitor, and project churn for the business. Provide daily insights on retention that illustrate trends, define anomalies, highlight concerns, and generally bring the data that the business will use to prioritize its efforts.
  • Where appropriate, provide an interpretation of the data to drive business success. 
  • Lead the effort to visualize or present the data necessary to the business. 
  • Be accountable for the integrity of the data and the accuracy of reporting. Perform regular audits of existing reports and validate results. 
  • Identify and resolve erroneous revenue data and communicate it to the Data/IS teams.
  • Collaborate with data engineers and organizational leaders to identify opportunities for process improvements and recommend opportunities for data source improvements and/or data strategy improvements

How you'll do it...

Embody BombBomb’s core values: Relationships, Fun, Humility, Flexibility and Service

  • Analytical: Able to structure and process qualitative or quantitative data and draw conclusions from it.
  • Commitment to quality: Dedicated to ensuring accuracy and precision in daily tasks and projects. 
  • Persistent: Tenacity and willingness to go the distance to get something done.
  • Teamwork: Reaches out to peers & supervisors to create a collaborative work environment.
  • Self-Starter: Motivated to take initiative on projects or tasks, assembling the resources required to complete the objective. 
  • Communication: Communicate clearly, concisely, and courteously with the ability to give a detailed explanation if necessary. 
  • Flexibility: Must be able to multitask in a fast-paced environment and adapt to new challenges as they arise.

Our ideal candidate will be or have...

  • Degree in Computer Science, Engineering, Statistics, Finance, Economics, Mathematics, or related field (or equivalent experience)
  • 2+ years of experience in business intelligence, data analytics, or other data and reporting environments
  • Strong SQL skills and experience in querying common databases like Oracle, Redshift (PostgreSQL), big data.
  • Experience with data visualization tools (Tableau, PowerBi, or Excel)
  • Experience with CRM tools (Salesforce), marketing tools (Marketo, Bizible, Google Analytics, etc), and other 3rd party data tools

Compensation:

The salary range for this position is $55,000 - $85,000 annually. Final compensation for this role is determined by a variety of factors, such as a candidate's relevant work experience, skills, certifications, and geographic location. 

BombBomb Benefits Package Includes...

  • Excellent Medical, Dental and Vision Benefits for you and your family (2 PPO + HSA option)
  • Flexible Paid Time Off program
  • 8 paid holidays
  • 401k Plan with employer match
  • Annual Education / Development for your career growth
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PHPLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • SalesforceCRM
    • MarketoLead Gen

Location

BombBomb is in the heart of downtown Colorado Springs. We are in walking distance of great food, drinks, and entertainment - with amazing views!

An Insider's view of BombBomb

What’s the vibe like in the office?

The vibe at BombBomb is high energy and fun! Since our company is growing rapidly, employees are highly motivated and driven. One of our core values is fun, and that's just what we do all day long! Whether it's through our work or a game of ping pong, the office is always full of life.

Abby

Customer Success Manager

What projects are you most excited about?

The projects that excite me most are ones that involve creative problem solving and collaboration with other people. I work with a ton of talented people and they are always willing to help me out and answer my questions, if I am improving, the team is improving. I’m constantly learning new skills because of the people around me.

Mattea

Marketing Scrum Master

What makes someone successful on your team?

A good sense of humor! Helping clients all day is one of the best parts of my job, but sometimes we need to let off some steam. You can always tell you're walking by Customer Success by the laughter and camaraderie.

Relationships and fun are two of the core values of BombBomb, and my team is a shining example of both.

Erin

Customer Success Associate

What is your vision for the company?

We’re on a mission to rehumanize how you communicate. Most business communication is done through outdated, plain-text email. BombBomb changes that by making it easy to record, send, and track videos with the tools you use every day. If you want to help us and our customers rehumanize the planet, BombBomb would love to have you.

Rebecca

VP, Partnerships

How would you describe the company’s work-life balance?

Work-life balance is something that is taken very seriously among my team here at BombBomb. I am encouraged often to not burn myself out and to find my own pace. Leadership is aware of how important mental health is and how it drastically improves happiness in the workplace. At BombBomb, your family always comes first.

Conner

Deliverability Anaylst

What are BombBomb Perks + Benefits

BombBomb Benefits Overview

BombBomb offers health / dental / vision insurance, flexible PTO and paid holidays, a 401k plan with company match, Short / Long term disability, and company paid life insurance. There are countless perks, including company sponsored lunch on BombBomb Friday, great beers on tap, professional development opportunities, and paid volunteer time.

Culture
Volunteer in local community
BombBomb sets aside philanthropic paid time off for every employee to volunteer to support causes they are passionate about.
Partners with Nonprofits
BombBomb has established partnerships with Non-profits in our local community, such as Mary's Home and Springs Rescue Mission.
Friends outside of work
Eat lunch together
Intracompany committees
BombBomb has the People Team with 3 pillars - Values in Action, Diversity & Inclusion, and Fun & Events. Participation is on a volunteer basis that rotates. This team fosters and builds the culture!
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend

Additional Perks + Benefits

Fridays are the bomb at BombBomb! We enjoy lunch as a team every Friday and celebrate newcomers and people living out the core values. The winner gets two weeks in the corner (truly) Awesome Office. There is a walking/biking trail just steps away from our office and you can be IN the mountains within 15 minutes. The million dollar views of Pikes Peak keep us inspired and energized. We're always learning and growing so lunch-n-learns are common - we discuss everything from how to be an authentic leader to the magic of a true Customer Success experience and selling like a boss. Also, #HACKWEEK is legit and our developers wow us every time with their innovative creations.

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