Business Intelligence Analyst at Rightway (Remote)

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THE ROLE: 

Rightway is seeking an experienced Business Intelligence Analyst to join our team. We’re looking for someone who is able to support and standardize our BI solutions (Tableau and Metabase), as well as partnering with our business to create meaningful business analytics. The ideal candidate will focus on long term analytics to support strategy and operational efficiency, as well as the automation of our current BI solutions. An ability to work with data pipelines, partner with the data engineering team, work with complex queries and deliver actionable visualizations is a must for this role. Experience working with healthcare data like medical claims, eligibility and  pharmacy claims is a bonus but not required. We’re a team of thoughtful data scientists, analysts and engineers who work closely together to create world-class solutions. If you’re interested in joining us, please apply today! 

WHAT YOU'LL DO:
  • Support Rightway’s existing business intelligence solutions
  • Create new dashboards and reports using visualization tools including Tableau and Metabase
  • Write SQL queries that combine data from multiple sources
  • Serve as a subject matter expert across the organization to educate other departments about Rightway’s data
  • Collaborate with Product, Finance, and Operations teams to improve data collection and develop novel business intelligence solutions
  • Gather business requirements to identify business intelligence solutions and delivering them to the management and executives for implementation
  • Generate documentation referencing the design and usage of Rightway’s business intelligence solutions
  • Proactively identify BI opportunities for streamlining and improving the operations of the organization for efficiency 
  • Create operational, financial and clinical data reports for review by executives, managers, clients, and external stakeholders
WHO YOU ARE:
  • Expert in Tableau 
  • Expert in SQL
  • Experience using DBT is useful, but not required
  • Excellent verbal and written communication skills
  • Ability to create data models and understand database schemas
  • Extremely organized with great attention to detail
  • Excellent ability to analyze information and think systematically
  • Strong business analysis skills
  • Works well independently and as part of a team
  • Established understanding of analytic business processes, healthcare or PBM industry experience is a plus
  • Ability to write Python is useful, but not required
  • Experience using Apache Airflow is useful, but not required
  • Familiarity with medical or pharmacy claims is useful, but not required
EDUCATION AND EXPERIENCE:
  • Bachelor's degree required; Masters degree preferred but not required
  • 2 or more years industry experience performing data analysis is required
  • Experience using Tableau in an industry setting is required
  • Healthcare or PBM experience is preferred but not required

SALARY RANGE: 

  • $95k-$120k

ABOUT RIGHTWAY:

Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient’s care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.

Since its founding in 2017, Rightway has raised over $130mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global at a valuation of $1 billion. We’re headquartered in New York City, with a satellite office in Denver. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.


HOW WE LIVE OUR VALUES TO OUR TEAMMATES:

We’re seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our following core values:

1) We are human, first
Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to—and hear—each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.

2) We redefine what is possible
We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.

3) We debate then commit
We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a “yes, and” mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.

4) We cultivate grit
Changing healthcare doesn’t happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.

5) We seek to delight
Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members’ care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members’ success.

 

Rightway is a healthcare company looking to improve healthcare outcomes for everyone, everywhere. With that in mind, we have to consider what is good for the health of our team, the company, and the communities we operate in. As such, Rightway has determined a mandatory COVID-19 vaccination policy for all employees, in combination with other safety precautions, is the best way forward.

Rightway is PROUDLY an Equal Opportunity Employer that believes in strength in the diversity of thought processes, beliefs, background and education and fosters an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis covered by appropriate law. All employment is decided on the consideration of merit, qualifications, need and performance.

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Technology we use

  • Engineering
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Location

Denver, CO

An Insider's view of Rightway

What’s the vibe like in the office?

Since joining Rightway I’ve had the opportunity to experience the incredible and welcoming culture of our company and office. Rightway not only encourages creativity, partnerships, and eagerness to succeed, but its company culture is closely tied to our mission. I am so excited for all the great things that are yet to come.

Valentina

Tech Recruiting Sourcer

What projects are you most excited about?

The project I’m most excited about is the creation of enterprise-wide KPIs in order to define, benchmark, and measure progress toward organizational goals. This project is unique as it gives the Analytics team a chance to collect and aggregate top-level data across the entire organization from a variety of departments and product lines.

Keetu

Senior Analytics Engineer

What makes someone successful on your team?

Over-communication and collaboration are critical to being successful. I spend half of my day thinking about ways to maximize our approach to account management, then the other half thinking about how my team can help other verticals understand our client's needs, prioritize what’s really important, and work together to solve complex problems.

Christopher

Senior Director, Client Success

What is your vision for the company?

Transforming the way consumers experience healthcare is truly our passion and mission here at Rightway. We believe that no one should face the daunting task of navigating the healthcare system alone. Our team of Rightway Health Guides are here to provide that personalized guidance and support for our members every step of the way.

Paula

EVP of Advocacy Strategy & Delivery

How do your team's ideas influence the company's direction?

We are a product-led organization that puts the user's experience at the center of all of our decisions. Building the tools that empower our health guides and members is our passion. The Rightway Product, Analytics, & Engineering teams are not afraid of taking risks and to continuously explore emerging technologies.

Ion

Chief Technology Officer

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