Business Intelligence Analyst Associate

| Greater Boulder Area
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Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Position Description

The Business Analyst interacts with Business Stakeholders in order to understand the overall business and information needs of the organization, gather proper requirements and develop solutions for business process, system and related technology problems. Responsible to elicit, analyze, validate, specify, verify, and manage the real needs of the project stakeholders, including Zayo Business Groups. Serve as the conduit between the Business Stakeholder community and the Business Intelligence team to communicate data architecture requirements. Manage project/system requirements through full life cycle to completion, train the end users on views/dashboards created, and maintain ongoing information flow into maintenance mode and production support as needed. Apply proven communication, analytical, and problem-solving skills to help maximize the benefit of system investments.

Responsibilities

  • Understanding and Designing Solutions

    • Build a strong relationship with Zayo Business Groups, understanding existing business processes in order to make process and system-related recommendations using best practices for changes to improve operational effectiveness and provide cost savings.

    • Work with Zayo Business Groups to identify, analyze, document, and design functional solutions to address business needs. Provide options and recommendations that balance business and user needs as well as resource availability.

  • Managing and Implementing Solutions

    • Understand and communicate current and planned work status for the intended audience with appropriate level of details in a consistent and accurate manner.

    • Manage work to meet commitments. Involvement in prioritization of work, escalation of issues, and development of contingency plans. Facilitate meetings / work sessions.

    • Manage changes to baselined requirements through effective application of change control processes and tools.

  • Maintaining and Supporting Solutions

    • Create views/dashboards of data to support the requirements outlined by the Business Stake Holders.

    • Hold meetings to demonstrate progress, and train the business partners on how to use the business analysis tool and dashboards.

    • Maintain a relationship with the business to understand changing needs, and continually provide support for updating views/documentation to keep up with those changes.

    • Understand how processes and system functionality work together to achieve business goals and recommend new and/or changes to existing processes to streamline, automate & integrate, and meet application compliance requirements.

  • Project Manage multiple projects and deliverables at once.

Qualifications

  • Education, training and or experience equivalent to a Bachelor’s Degree in Computer Science, Information Systems, Business or related field.

  • Experience effectively gathering solution requirements through interviewing, observing, listening, facilitating design sessions and demonstrating analytical skills

  • Experience communicating information, both verbally and in writing, in simple, clear, unambiguous and concise language; understandable to a wide audience with broad technical and non-technical backgrounds.

  • Experience in analytical and problem solving abilities.

  • Experience and ability to work with teams in multiple geographical locations

  • Experience in / knowledge of telecommunications industry through direct or indirect work experience.

  • Salesforce environment knowledge

  • Proficiency in the MS Office suite of tools including MS Visio

  • Experience with Business Intelligence tool such as Einstein Analytics or Tableau a plus.

Rewards

  • Competitive compensation

    • Base salary range in CO: $50,000-$55,000

    • Annual Incentive Plan (AIP) - Full-time Zayo employees are also eligible for discretionary AIP which is based on the performance of the Company, an employee’s business segment, and the individual employee

  • Excellent benefits including health, dental, vision, 401 (k), disability and life insurance

  • Fitness membership discounts

  • Generous paid time off policy including paid parental leave


Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ApexLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Microsoft SQL ServerDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • SalesforceCRM

Location

Our Boulder campus is located in the 29th Street Mall where employees can benefit from access to restaurants, retail, fitness and more!

What are Zayo Perks + Benefits

Zayo Benefits Overview

Zayo Group is committed to providing our employees with a benefits program that is both comprehensive and competitive. Our benefits program offers health care, dental and vision coverage, as well as financial secruity to our employees and their families.

Culture
Volunteer in local community
Partners with Nonprofits
B Strong, Greenhouse Scholars, A Precious Child, AMP the Cause, There With Care, Boulder Parks and Rec, and many more....
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Flexible Spending Accounts (FSAs) enable you to put aside money for important expenses & help reduce your income taxes at the same time. Zayo employees can contribute up to $2,650 annually.
Disability Insurance
If you are out of work for an extended period or time due to a disabling injury or illness, disability insurance covers 60% of annual salary up to $5000 monthly maximum payout.
Dental Benefits
Dental exams can help you & your dentist detect problems in the early stages when treatment is simpler & costs are lower. Regular exams are an important part of maintaining your medical health.
Vision Benefits
The vision plan covers routine eye exams and also pays for all or a portion of the costs of glasses or contact lenses if you need them.
Health Insurance Benefits
Each person's health care needs are different. That's why our medical plan offers multiple options (3) so that you can choose the coverage level best-suited to your personal situation.
Life Insurance
Your family depends on your income for a comfortable lifestyle and for the resources necessary to make their dreams a reality! Zayo offers Basic Term Life and AD&D as well as supplemental insurance.
Wellness Programs
Team workouts
Do you love working out? So do we which is why Zayo offers access to group fitness sessions and company-sponsored events, such as the B Strong Ride.
Retirement & Stock Options Benefits
401(K)
Zayo Group offers a 401(k) plan through Fidelity. Eligible employees may join the plan as soon as administratively feasible after their date of hire and may contribute up to the IRS limit of $19,000.
401(K) Matching
Zayo matches 50% of employee contributions up to 4% with a cap at 2% match.
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Zayo provide 12 weeks paid maternity leave, 2 weeks paid paternity leave, and 4 weeks paid adoptive/foster leave.
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Zayo employees receive between 0 and 25 days per year of paid time off based on years of service.
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Zayo Group offers the option to elect Commuter Benefits which helps you pay for public transportation and parking costs while commuting to and from work using pretax dollars.
Company Outings
Game Room
Some Meals Provided
Happy Hours
Happy hours are hosted twice monthly and include alcoholic and non-alcoholic options.
Parking
Parking is available at Zayo offices.
Recreational Clubs
Love sports? So do we! We offer a variety of options to get involved with your co-workers outside of the office.
Fitness Subsidies
We strongly believe that there is nothing more important than the health and well-being of our employees and families. To promote health and fitness, Zayo has partnered with GymPass.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
The tuition reimbursement program provides an opportunity for Zayo employees to further their education and to apply to be reimbursed for eligible education expenses.
Diversity Program
Lunch and learns
Zayo is committed to providing opportunities for employees to expand and grow their knowledge base through lunch and learn sessions.
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
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