About SonderMind

The need for mental health support has never been more acute yet frustrations abound for individuals unable to access care. With our recent successful Series B round of funding (https://tcrn.ch/3bXyvQW), our rapidly growing team is more prepared than ever to redesign mental and behavioral health through improved access, utilization and outcomes. If you enjoy a challenge and being part of a mission with big aspirations, SonderMind may be the place for you!

SonderMind is seeking a Business Analytics Manager to support the growth of our business units. The Business Analytics Manager will provide proactive insights to enable business partners to propel Sondermind forward. In this role, you will be managing the team of data analysts while being hands on in supporting various business units.   As our ideal candidate,  you are an out of the box thinker and enjoy diving deep into the data to analyze problems and develop insights and solutions. You also are a proven people manager who enjoys coaching the team on best practices.   

Key Outcomes 

• By the end of two weeks, understand all data available across the business and identify key areas of opportunity for efficiency and process improvement. Work with the team to learn roles and responsibilities and offer immediate support.
• By the end of month one, complete an analysis with actionable insights that is projected to impact a key performance indicator.  
• By the end of month two, increase proactive, actionable insights from the analysis organization through better alignment and planning with individual business units. 
• By the end of month three, empower business partners to self-serve answers for the day to day operations of their business. Deliver insights, at least on a monthly basis, that move the needle on company KPIs. Achieve integration of 80% of identified data sources into the data warehouse.

Gotta Have: 

• Growth mindset: You aren’t afraid of new challenges and learning new things. Whether at work or outside of work, you are constantly looking for ways to improve. 
• 3+ years of proven management experience. You have already learned how to train and motivate your team and have led them to accomplish big, hairy, audacious goals.
• Demonstrated experience in collecting, organizing and analyzing key business performance metrics, to include developing actionable management reports.
• Exceptional Excel and data analysis skills, including a good grasp of statistics. Experience in a business intelligence tool (Looker, Data Studio, etc.)
• Ability to handle multiple projects and adhere to deadlines
• Proven experience in a fast-paced, quickly growing and changing environment.
• Proven experience performing analytical deep-dives to analyze problems and opportunities, identify hypotheses and help design & measure experiments.
• Expertise working with the business partners and being able to understand their true needs in order to be able to deliver  them value
• Demonstrated excellence in critical thinking skills (e.g., thinking beyond the immediate data request at hand).
• 6+ years of post-undergrad work experience. 

Nice to Have: 

• Healthcare experience
• Data Engineering experience
• Master’s in Business Administration

How to apply: Please submit your resume and cover letter. In your cover letter, please explain how this role aligns with your professional experience. 

Our Employee Benefits Philosophy

As a leader in redesigning behavioral health we are walking the walk with our employee benefits package. We focus on meeting SonderMinders wherever they are and supporting them in all facets of their life with both mental and physical aspects in mind. Where most companies say "good enough" we ask ourselves "how can we do better." That includes:

• Therapy coverage benefits to enable our employees to get the care they need
• Employer-paid disability & AD&D to cover life's unexpected - not only that, we cover the difference in salary for up to Eight weeks of short-term disability leave
• Eight weeks of paid parental leave (if the parent also qualifies for STD, this benefit is in addition)
• A generous PTO policy and a company mandate of at MINIMUM three-weeks of PTO a year; flexible work-from-home policy
• A great downtown location accessible with a 100% company-covered EcoPass and stocked with unlimited drinks and snacks (with health and indulgent options for whatever craving hits you)
• A commitment to reward our team members for the long-term success and growth of SonderMind with stock option grants and bonus potential
• Competitive market salary, up-to 4% salary company match on 401K, professional development and advancement opportunities as we rapidly scale, and so much more.

Commitment to an Inclusive Workplace

Mental wellness impacts people of every community. At SonderMind, building and supporting a diverse workforce is foundational to our goal to redesign behavioral healthcare to be more approachable and accessible. SonderMind is a committed equal opportunity employer and provides a workplace that will not tolerate discrimination or harassment.

Our employees may be exposed to sensitive personal information throughout their regular duties. For this reason, we maintain exceptionally high expectations of ethical conduct and require all incoming employees to pass a background check.