Business Analyst
Company Description
Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, dedicated Internet access, and colocation services. Zayo owns and operates a Tier 1 IP Backbone and 44 carrier-neutral data centers. Through its Cloudlink service, Zayo provides low latency private connectivity that attaches enterprises to their public cloud environments. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Position Description
The Business Analyst will operate as the main point of contact between the IT Project Manager and development teams to identify technical requirements, dependencies, and timelines. Works closely with QA/Production Support and Developers to ensure teams are contributing to the company roadmap and making data-driven decisions to positively support the business and drive revenue growth.
An effective Business Analyst should be an expert in data analysis, problem solving, critical thinking, and working within the scrum agile framework. In this role, the Business Analyst will gain a deep understanding of product development and functional group business processes within our application architecture at an accelerated pace and take responsibility for teaching self and asking thoughtful questions of management. An ability to understand complex system dependencies related to Pre-Sales processes and make decisions based on Product Management and Engineering parameters are essential. An individual with a hunger to solve problems and improve operational performance will excel in this position.
Responsibilities
Work with the IT Project Manager to outline user flows, technical requirements, test scenarios, and test data for enhancements and projects in line with business requirements and company roadmap
Apply advanced analytical reporting methods to investigate or track project success and proactively identify improvements
Test applications to identify weaknesses and present business cases for enhancements, optimizations, and inefficiencies
Assist in making business decisions relating to system implementation, application modification, maintenance, etc.
Participate in scrum events like Backlog Refinement, Sprint Review, Sprint Planning, and Sprint Retros
Help maintain project documentation
Ability to work with a team effectively in an ever changing and ambiguous environment
Qualifications
Bachelor's degree (B.A.) from four-year College or University in Computer Science/Engineering, Information Technology, Data Analytics/Big Data, or Business with a technical emphasis
2-5 years business analysis experience or related experience
Understanding of Agile methodologies
High level of salesforce.com knowledge, including but not limited to object design and reporting structures
Microsoft Office platform including Excel and Powerpoint
Experience working in GitLab
Comfortable with understanding and applying material conditional logic
Capable of independently solving logic based problems
Strong desire for teamwork and working in group settings
Capacity to work on multiple projects and meet various deadlines
Aptitude for learning new/different processes within the company to better understand other data architectures and workflows
Attention to detail and a basic understanding of aesthetics is essential
A general understanding of telecom is preferred
Rewards
Competitive compensation
Base salary range: $52,789-$60,285
Full-time Zayo employees are also eligible for discretionary quarterly short-term and long-term incentive cash bonuses which are based on the performance of the Company, an employee’s business segment, and the individual employee
Excellent benefits including health, dental, vision, 401 (k), disability and life insurance
Fitness membership discounts
Generous paid time off policy including paid parental leave