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Business Analyst

| Colorado Springs

Who we are...

BombBomb makes it easy to use simple videos to build relationships through email, text and social media. Our team is scrappy and intelligent. Competitive and collaborative. Fun-loving and tenacious. We're close-knit and love adding new talent to the mix. Rehumanizing the planet can't be done without EXCELLENT people and we want to add you to our already amazing team!

Who we're looking for...

An Analyst who thrives on getting into the details and creating thoughtful reports to inform and drive intelligent business strategy across departments. A “data science” type who enjoys working with large data sets and interpreting data from sales operations and customer health into digestible takeaways for senior leadership to nurture the customer lifecycle. An analyst who prides her/himself on making metrics meaningful and discerning what’s important in the midst of a noisy and increasingly complex environment.

What you will do...

  • Implement, manage, and monitor reports and dashboards in Salesforce.com to ensure accuracy, relevance, and timeliness of data for optimal sales and customer lifecycle operations.
  • Recommend revisions to existing reports and assist in the development of new reporting tools as needed.
  • Distribute sales reports and external intelligence essential to the Sales team, and the rest of the company on occasion.
  • Compile key pieces of information related to performance against sales objectives for review by Sales leadership and approved by Finance for processing.
  • Make proactive recommendations to Sales, Marketing, and Customer Success leadership on process optimization/improvement by analysis of win-loss data.
  • Develop presentations, reports, and analysis with actionable insights for Sales and Marketing departments on activities/achievements from Salesforce.com or similar SFA applications, executive reporting of sales and marketing results, key metrics and KPIs, and campaign tracking and analysis.
  • Be accountable for integrity of the data and accuracy of reporting. Perform regular audits of existing reports and validate results.
  • Develop new processes, upgrade existing systems, integrate new solutions and provide feedback as a part of intra-departmental operations team.
  • Support Sales leadership team with ad-hoc reporting, data analysis and cleanup as needed in a timely fashion.

How you'll do it...

Embody BombBomb’s core values: Relationships, Fun, Humility, Flexibility and Service

  • Analytical: Able to structure and process qualitative or quantitative data and draw conclusions from it.
  • Attention to detail: Does not let important details slip through the cracks or derail a project.
  • Persistent: Tenacity and willingness to go the distance to get something done.
  • Organization / Planning: Plans, organizes, schedules, and budgets in an efficient, productive manner. Focuses on key priorities.
  • Teamwork: Reaches out to peers & supervisors to create a collaborative work environment.
  • Self-Starter: Motivated to take initiative on projects or tasks, assembling the resources required to complete the objective.
  • Communication: Communicate clearly, concisely, and courteously with the ability to give detailed explanation if necessary.
  • Flexibility: Must be able to multitask in a fast-paced environment and adapt to new challenges as they arise.

Our ideal candidate will be or have...

  • Familiar with Data analysis, working with relational databases and large data sets. 
  • Solid understanding of sales related KPIs (Lead Flow, Conversion Rates, Held Rates etc.)
  • Proven record of reporting and process creation and improvement
  • Some project management experience 
  • Proficiency in Salesforce (report building, flow management and automation, system administration)
  • Skills with various Reporting Tools (Microsoft Excel, Tableau, PowerBI, Google Sheets or similar)
  • Proficiency with Oracle or SQL Databases 

BombBomb Benefits Package Includes...

  • Excellent Medical, Dental and Vision Benefits for you and your family (2 PPO + HSA option)
  • 15 days paid time off
  • 8 paid holidays
  • 401k Plan with employer match
  • Weekly company-catered lunch
  • Fun workplace: happy hour every Friday and company game room
  • Annual Education/Development for your career growth
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PHPLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • RedisDatabases
    • AsanaManagement
    • SalesforceCRM

Location

BombBomb is in the heart of downtown Colorado Springs. We are in walking distance of great food, drinks, and entertainment - with amazing views!

An Insider's view of BombBomb

What’s the vibe like in the office?

The vibe at BombBomb is high energy and fun! Since our company is growing rapidly, employees are highly motivated and driven. One of our core values is fun, and that's just what we do all day long! Whether it's through our work or a game of ping pong, the office is always full of life.

Abby

Customer Care Associate

How do you collaborate with other teams in the company?

Humility is one of our core values, and remaining humble is recognizing that you will never have all the answers. At BombBomb you are encouraged to reach out to others to solve whatever challenge there is, no matter the department. Encouraging collaboration helps us grow closer and continue to live out our core value of Humility.

Angelina

Senior Deliverability Analyst

What makes someone successful on your team?

Someone successful on our team has the willingness to approach every situation with flexibility, which is one of our company’s core values. Flexibility allows for more creativity, and because we are working to connect people using video, we know that we need to be creative in offering solutions to achieve our customer’s desired outcome.

Dani

Manager of Enterprise Customer Success

How would you describe the company’s work-life balance?

Work-life balance is something that is taken very seriously among my team here at BombBomb. I am encouraged often to not burn myself out and to find my own pace. Leadership is aware of how important mental health is and how it drastically improves happiness in the workplace. At BombBomb, your family always comes first.

Conner

Customer Care Associate

What are BombBomb Perks + Benefits

BombBomb Benefits Overview

BombBomb offers health / dental / vision insurance, PTO and paid holidays, a 401k plan with company match, Short / Long term disability, and company paid life insurance. There are countless perks, including company sponsored lunch on BombBomb Friday, great beers on tap, professional development opportunities, and paid volunteer time.

Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Some Meals Provided
Happy Hours
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

Fridays are the bomb at BombBomb! We enjoy lunch as a team every Friday and celebrate newcomers and people living out the core values. The winner gets two weeks in the corner (truly) Awesome Office. There is a walking/biking trail just steps away from our office and you can be IN the mountains within 15 minutes. The million dollar views of Pikes Peak keep us inspired and energized. We're always learning and growing so lunch-n-learns are common - we discuss everything from how to be an authentic leader to the magic of a true Customer Success experience and selling like a boss. Also, #HACKWEEK is legit and our developers wow us every time with their innovative creations.

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