Business Analyst (Workday) at Zayo

| Greater Denver Area
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Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Position Description

The HR Workday Business Analyst will be part of the HR Strategy and Systems team supporting the People and Culture organization with the design, implementation, tracking and reporting of cross functional Workday system needs. The analyst will work closely with Zayo’s Workday Business System Analysts/Configuration team which leads the configuration work, and will support with requirements collection and reporting. 

The role will be responsible for driving continual Workday system enhancement efforts, including working closely with the Workday BSA/Configuration team on process improvements in the areas of Human Capital Management (HCM ), Talent Acquisition (TA), and Talent Development (TD), and the subsequent reporting needs. Additional duties will include, supporting and tracking employee compliance with company policies, payroll and audit processes, compensation structure, and people analytics. 

The HR Workday Business Analyst will perform detailed business requirements gathering and analysis, prepare documentation, operational activities in Workday and testing activities. The position will support the HR Strategy and Systems team in meeting objectives, creating and maintaining deliverables, ad-hoc data analysis, understanding data, creating process manuals, and testing support.

In order to be successful, the incumbent will need to exhibit keen attention to detail while remaining aware of broader HR strategy and organizational objectives. Additionally, the role will require strong analytical acumen, an ability to prioritize multiple timelines and competing goals and excellent documentation skills.


Business Systems Analyst Support:

  • Workday System Knowledge: Understand how business requirements can be configured in the Workday system and convert functional design needs into system design, documentation, and reporting. 

  • Requirements Gathering: Discover and research system requirements from users, customers, and stakeholders

  • Documentation: Create and maintain functional team deliverables, including ensuring cross-functional documentation consistency and facilitating deliverable review

  • Analysis: Conduct ad-hoc analysis for teams within the People and Culture organization

  • Data: Provide cross-functional understanding of data, support in validation of data loads

  • Testing: Support the creation of test scripts and scenarios and the execution of testing

  • Defect Resolution: Detect and resolve bugs during stabilization and optimization

Team Liaison

Build effective working relationships with project team members and key stakeholders across the People and Culture organization, and be the People and Culture liaison with the Workday Business System Analysts/Configuration team. 


Articulate issues for escalation and contribute to key project deliverables.


  • Bachelor's Degree in Human Resources, Business Administration, Information Science, Computer Science or related area

  • Workday experience. 

Minimum three year's experience plus:

  • Ability to understand business, system, and technical issues and alternatives, and facilitate problem-solving and issue resolution within and across these modalities

  • Strong project management skills and ability to present findings in a clear and concise manner

  • Demonstrated ability to work independently and as part of a team in a cooperative effort

  • Strong customer focus and excellence in relationship management with key partners

  • Strong attention to detail and ability to problem-solve

  • Experience acting as a collaborative and supportive member of a team to accomplish project goals

  • Ability to deal with trade-offs, conflict, and change management in a collaborative and positive manner

  • Ability to communicate clearly, in writing and orally, to both technical and non-technical audiences


  • Knowledge and experience of post-implementation operational support of enterprise-level software systems

  • Understanding of HR, Talent Acquisition and Development, Payroll, and Compensation business processes

  • Experience developing and conducting test scenarios

  • Base salary range: $75,000-$95,000 

Benefits, Rewards & Wellness

  • Annual Incentive Plan (AIP) - Full-time Zayo employees are also eligible for discretionary AIP which is based on the performance of the Company, an employee’s business segment, and the individual employee

  • Sales Incentive Plan - Full-time Zayo sales employees are also eligible for discretionary incentive cash compensation through our Sales Incentive Plan

  • Excellent Health, Dental & Vision Insurance

  • Retirement 401(k) Savings Plan

  • Fitness membership discounts

  • Generous paid time off policy including paid parental leave

Please note, in accordance with Zayo's commitment to providing and maintaining a workplace free of recognized hazards, all U.S. and Canadian employees and any employee, vendor, customer, or visitor who enters a Zayo office or facility in the U.S. and Canada must be fully vaccinated against COVID-19 and provide proof of such vaccination. If you are hired by Zayo, you will be required to provide proof of vaccination or have a valid religious or medical reason not to be vaccinated.

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ApexLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Microsoft SQL ServerDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • SalesforceCRM


In Colorado we have campuses in Downtown Denver and on 29th Street Mall in Boulder, where employees can benefit from access to restaurants, retail, fitness and more!

What are Zayo Perks + Benefits

Zayo Benefits Overview

Zayo Group is committed to providing our employees with a benefits program that is both comprehensive and competitive. Our benefits program offers health care, dental and vision coverage, as well as financial security to our employees and their families.

Volunteer in local community
Partners with Nonprofits
B Strong, Greenhouse Scholars, A Precious Child, AMP the Cause, There With Care, Boulder Parks and Rec, and many more....
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Flexible Spending Accounts (FSAs) enable you to put aside money for important expenses & help reduce your income taxes at the same time. Zayo employees can contribute up to $2,650 annually.
Disability Insurance
If you are out of work for an extended period or time due to a disabling injury or illness, disability insurance covers 60% of annual salary up to $5000 monthly maximum payout.
Dental Benefits
Dental exams can help you & your dentist detect problems in the early stages when treatment is simpler & costs are lower. Regular exams are an important part of maintaining your medical health.
Vision Benefits
The vision plan covers routine eye exams and also pays for all or a portion of the costs of glasses or contact lenses if you need them.
Health Insurance Benefits
Each person's health care needs are different. That's why our medical plan offers multiple options (3) so that you can choose the coverage level best-suited to your personal situation.
Life Insurance
Your family depends on your income for a comfortable lifestyle and for the resources necessary to make their dreams a reality! Zayo offers Basic Term Life and AD&D as well as supplemental insurance.
Pet Insurance
Wellness Programs
Team workouts
Do you love working out? So do we which is why Zayo offers access to group fitness sessions and company-sponsored events, such as the B Strong Ride.
Mental Health Benefits
Retirement & Stock Options Benefits
Zayo Group offers a 401(k) plan through Fidelity. Eligible employees may join the plan as soon as administratively feasible after their date of hire and may contribute up to the IRS limit of $19,000.
401(K) Matching
Zayo matches 50% of employee contributions up to 4% with a cap at 2% match.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Zayo employees receive between 0 and 25 days per year of paid time off based on years of service.
Paid Volunteer Time
We encourage our employees to give back to our communities by providing 4 hours of Volunteer Time Off per quarter.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Zayo Group offers the option to elect Commuter Benefits which helps you pay for public transportation and parking costs while commuting to and from work using pretax dollars.
Company Outings
Game Room
Some Meals Provided
Happy Hours
Happy hours are hosted twice monthly and include alcoholic and non-alcoholic options.
Parking is available at Zayo offices.
Recreational Clubs
Love sports? So do we! We offer a variety of options to get involved with your co-workers outside of the office.
Fitness Subsidies
We strongly believe that there is nothing more important than the health and well-being of our employees and families. To promote health and fitness, Zayo has partnered with GymPass.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
The tuition reimbursement program provides an opportunity for Zayo employees to further their education and to apply to be reimbursed for eligible education expenses.
Diversity Program
Lunch and learns
Zayo is committed to providing opportunities for employees to expand and grow their knowledge base through lunch and learn sessions.
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning

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