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Business Analysts provide business and technical expertise to our customers, including analysis, product and service implementation, training and support. BAs shape and improve the experience of key Vertafore clients. They work cross-functionally with Customer Support, Account Management, Professional Services and Product Management to help guide the client and contribute to the future growth of the team.

A business analyst at Vertafore works directly with clients, which means they need to be a proactive self-starter, able to multi-task in a fast-paced environment, and service-focused to help nurture the client experience.

Our BA IIs develop a specialization within a specific expertise. They are capable of working independently and in a team. They are accountable and responsible for the completion of part of a project, are a mentor, and can lead a team.

Core Responsibilities:

Essential job functions included but are not limited to the following:

  • Works with the customer and team to provide business alternatives and recommends solutions before, during, and after the implementation process.
  • Identifies, evaluates, and documents customer business requirements and identifies technical needs
  • Uses a variety of techniques and tools to test, verify and support client implementation projects, varying in scope and complexity
  • Develops and delivers customer training for support User Acceptance Testing (UAT)
  • Collaborates with internal team to identify the best approach to implement customer requirement utilizing Vertafore products suite
  • Works with customers to create business use cases and test plans for execution
  • Analyzes configuration and workflow issues and documents their resolutions
  • Documents customer business process workflows
  • Engages in larger and more complex projects and initiatives
  • Works independently to provide business alternatives and recommend solutions that may be long-term and strategic in nature
  • Applies a more focused set of techniques with greater levels of expertise to resolve more complex business problems 
  • Works cross-functionally with teams in India and the U.S.

Core Qualifications:

  • Bachelor's degree preferred or commensurate experience.
  • Minimum 3 years of work experience as a business analyst in a technical, customer focused environment
  • Strong written and verbal communication skills
  • Advanced organizational skills with a project management mindset
  • Strong problem-solving and analytical skills
  • Excellent verbal and written communication skills
  • Technically savvy
  • Relevant certifications preferred
  • Insurance industry experience preferred

Additional Requirements and Details:

  • Remote work considered
  • Travel required up to 25% of the time
  • Located and working from an office location. *Note - Our offices are currently closed due to COVID-19 and are scheduled to reopen mid-2021.
  • Occasional lifting and/or moving up to 10 pounds.
  • Frequent repetitive hand and arm movements required to operate a computer.
  • Specific vision abilities required by this job include close vision (working on a computer, etc.).
  • Frequent sitting and/or standing.
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Technology we use

  • Engineering
    • .NETLanguages
    • AWS (Amazon Web Services)Languages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases

Location

Great location in the heart of downtown Denver just a block away from the RTD lightrail.

What are Vertafore Perks + Benefits

Culture
Volunteer in local community
Vertafore offers employees 1 paid day to volunteer at the non-profit of their choice.
Friends outside of work
Eat lunch together
Intracompany committees
Vertafore offers opportunities to join several committees, including Women of Vertafore, LGBTQ+, etc.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Vertafore employees can contribute up to $2750 annually to their FSA.
Disability Insurance
Disability insurance covers 100% of annual salary for up to 90 days of disability.
Dental Benefits
Our dental plan covers $1500 of expenses per person.
Vision Benefits
The vision benefits plan covers 100% for annual eye exams with $175 for glasses or contact lenses.
Health Insurance Benefits
Vertafore offers three different health plans to meet the needs of our employees.
Life Insurance
Pet Insurance
We offer a Pet Insurance plan through Nationwide.
Wellness Programs
Onsite Gym
Team workouts
Vertafore's team fitness initiatives include in-office yoga, a partnership with Planet Fitness, and other recreational team sports.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vertafore provides employees with a 401(k) matching plan managed by [provider]. We match up to 50% of contributions up to 3% of an employee's annual gross pay.
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vertafore provides up to 6 weeks of parental leave for the primary caretaker. We also provides 6 weeks of leave for the secondary caretaker.
Family Medical Leave
Adoption Assistance
We reimburse up to $2,500 for eligible adoption expenses and 6 weeks of paid leave.
Company sponsored family events
Vertafore sponsors family oriented events semi-annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Vertafore hosts company outings annually.
Game Room
Stocked Kitchen
In various areas of the office, Vertafore provides weekly fresh fruit services, bagels and donuts on specified days, as well as snacks and drinks.
Some Meals Provided
We provide free breakfast on Mondays and Fridays.
Happy Hours
Recreational Clubs
Vertafore sponsors recreational clubs that include sports, board games, video games, book clubs, etc.
Home Office Stipend for Remote Employees
Professional Development Benefits
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $5,250.
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Vertafore's mentorship framework is an independently led experience between a mentee and a mentor. Resources are ongoingly provided to start this relationship and keep it successful & valuable.
Online course subscriptions available

Additional Perks + Benefits

We felt like the stretch of no three day weekends from Feb - May was too long, so we added our own holiday! We celebrate Vertafore Rest and Recharge day in April, and the whole company has a long weekend.

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