DISH, an EchoStar Company
From TV to 5G, we’re reimagining the future of connectivity. Ready to join the connectivity revolution?

Business Analyst- Fraud Systems

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Department Summary
DISH is transforming the future of connectivity. We're doing it by building the country's first virtualized, standalone 5G wireless network from scratch. The foundation of a connected world, it's a network free of the limitations of the past, and flexible enough to satisfy all the social, economic and transformative needs of the changing world. Equipped with Boost Mobile and its 9 million customers as the newest part of the DISH brand, we're setting our sights on competing in the prepaid and postpaid retail wireless market as the nation's fourth facilities-based mobile carrier.
We are driven by curiosity, pride, adventure, and a desire to win - it's in our DNA. We're looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.
Opportunity is here. We are DISH.
Job Duties and Responsibilities
This role will work to translate business requirements into system requirements and ensure that the system is functioning properly to manage the Fraud process across various platforms. The role will be cross functional working with the business to flush out technical requirements and working with the vendor to drive the system enhancement details and changes. Additionally, the role will coordinate any data requirements and functionality with the system architects. Finally, the role will lead coordination of the testing of the implementation in the system to ensure accuracy of the deployment. The analyst will therefore need to be able to seamlessly collaborate cross-functionally, have an entrepreneurial mindset, strong communication skills, as well as excellent critical thinking skills.
Job Duties and Responsibilities:

  • Utilize analytical skills to critically evaluate information gathered from multiple sources (product owners/business owners etc).
  • Take high-level abstract data and dissect it into comprehensible information to create a general understanding.
  • Create analysis documentation for product teams as well as executives.
  • Extract and analyze data to ensure system is meeting functional design requirements
  • Proactively communicate and collaborate with stakeholders, product owners and team members to analyze information needs.
  • Identify opportunities for improving existing processes and ability to implement said changes.
  • Be self-motivated, take initiative, and work autonomously.


Skills, Experience and Requirements
Skills and Experience:

  • 2+ years' experience demonstrating strong analytical skills and understanding of how business requirements translate into technology solutions
  • BA/BS in a business or a technical discipline (information systems, engineering, computer science, finance, accounting); and/or equivalent experience
  • Experience creating targeted analysis documentation, story maps, sample flows and charts or other technical docs to support system requirements
  • Ability to see and document process flows and user journeys at a macro level, and delving into the details that matter
  • Ability to document requirement gaps in such a manner that they can be fulfilled by a technical team
  • Wireless/Telecom background preferable
  • Experience with fraud systems or analysis a plus, WeDo Fraud management systems a bonus


#DICE
#LI-CC2
Salary Range
Compensation: $79,900.00/Year - $108,100.00/Year
Benefits
From versatile health perks to new career opportunities, check out our benefits on our careers website .
Candidates need to successfully complete a pre-employment screen, which may include a drug test.

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What are DISH, an EchoStar Company Perks + Benefits

DISH, an EchoStar Company Benefits Overview

DISH offers competitive, comprehensive benefits for our team members. From our generous PTO policy and healthcare offerings to profit-sharing, 401(K) matching and employee stock purchase options, we're committed to fulfilling our greatest benefit of all: opportunity. With perks like tuition reimbursement programs, hiring practices that promote diversity, employee referral program bonuses, plus great discounts for our products and services, DISH is dedicated to providing an inclusive, balanced work experience for all.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
We actively seek out talent from underrepresented groups, maintain pay transparency on all job descriptions and foster an inclusive environment where innovation thrives.
Diversity recruitment program
In 2023, 31% of our technology hires were women, well surpassing the national average. This figure is just one example of our broader commitment across the organization.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Child Care & Parental Leave Benefits
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Office Perks
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Customized development tracks

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