Work Styles at Zoom
In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles .
About the Team
Zoom is looking for an AR Analyst to handle collection activity for our FedRamp account portfolio - including contacting customers regarding outstanding delinquent payments, responding to customer correspondence, and investigating payment issues. The AR Analyst will manage the resolution of delinquent accounts and other necessary functions in the following areas: collections, billing and customer service. You are someone who is a self-starter, strategic thinker, great communicator, and enjoys working with people with a diverse set of talents in a dynamic fast-paced environment with a globally distributed team. You will report to the Accounts Receivable Manager in this remote opportunity.
About the Role

• Bachelor's degree in business, finance or a related field. Experience will be accepted in place of a bachelor's degree
• A minimum of 5 years' experience in an Accounts Receivable role.
• Experience within a high volume, rapid growth environment is required. SaaS/HaaS or Technology based experience would be preferred.
• Fluency in English (written and verbal) is required.
• Strong organizational and follow-through skills.
• Ability to handle a large volume of complex issues, detail oriented with strong multi-tasking skills is required.
• Ability to work within a fast-paced environment with a globally distributed team.
• Experience with Zuora is preferred, though not required
• Experience working in HighRadius or equivalent tool is required.
• Excellent oral and written communication skills; ability to tailor communication to an audience.
• Proficient in Microsoft Office Word, Excel and G-suite
• Energetic, detail-oriented, and positive attitude

About You

• Bachelor's degree in business, finance or a related field. Experience will be accepted in lue of a bachelor's degree
• 5+ years' experience in an Accounts Receivable role.
• Experience within a high volume, rapid growth environment is required. SaaS/HaaS or Technology-based experience.
• Fluency in English (written and verbal) is required.
• Strong organizational and follow-through skills.
• Handle a large volume of complex issues, detail oriented with strong multi-tasking skills is required.
• Work within a fast-paced environment with a globally distributed team.
• Experience with Zuora
• Experience working in HighRadius or equivalent tool is required. .
• Proficient in Microsoft Office Word, Excel and G-suite

Benefits
At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at [email protected] .
Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated. Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.
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