Anaplan Sales Analyst (Remote)

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Freshworks provides intelligent customer engagement software for businesses of all sizes, making it easy for teams to win customers for life. More than 50,000 businesses trust Freshworks, including our employee engagement, customer engagement and CRM solutions, to better support employees so businesses can increase customer satisfaction and lifetime value. Headquartered in San Mateo, California, Freshworks has a dedicated global team operating from 13 locations to serve our customers throughout the world. Freshworks is backed by leading investors including Accel, CapitalG, Sequoia Capital and Tiger Global Management.
Description:
This role is core to the Freshworks Enterprise Anaplan Center of Excellence. This team consists of with key business and IT and are responsible for designing, implementing and supporting critical business solutions and processes on the Anaplan platform. This is a key position in a fast-paced high-tech company, utilizing a leading-edge technology environment.
The central Anaplan architect will provide architectural guidance and establish best practices on Anaplan for initiatives across the company. The ideal candidate will also mentor other Anaplan model builders apart from having a deep understanding of Anaplan platform. The candidate will also have a good understanding of the end-to-end Sales Planning and End-to-End forecasting process and will leverage this knowledge to design and deliver the necessary solutions.
Responsibilities:
  • Responsible for maturing the Anaplan CoE and establish governance and end to end solution architecture across the Anaplan platform
  • Provide direction and leadership in promoting and implementing best-practice solutions in Anaplan (business processes and application functionality)
  • E2E Anaplan architect across all models/functions (See the big picture)
  • Defines Methodology, Standards & Best practices in Anaplan
  • Manage Data Integrations & Data HUB - for activities like integration, Datawarehouse
  • Anaplan platform owner - Oversight on all Anaplan Models cross functions (Best practice, Sign off, Standards etc.)
  • Manage enterprise roadmap as defined by COE
  • Provides technical direction in the implementation of large-scale, Anaplan projects.
  • Work closely with our CoE and business partners to fully understand the pain points, and areas of improvements across the platform.
  • Review statistics, validate or challenge the way things have always been done and identify areas for process and/or support tool improvements and efficiencies
  • Leverage business process knowledge and expertise in Anaplan area to drive business process improvements
  • Work with business analysts and Architects to convert business problems into technical solutions.
Minimum requirements:
  • Deep experience with an Anaplan application and other solutions related to planning
  • Experience and understanding of a SAAS business environment
  • At least 3-5 years Anaplan experience preferably in the software / SaaS companies
  • Minimum 7 years experience in designing and building planning solutions like SAP BPC or Hyperion
  • Understands how to translate for example what business wants to do in Anaplan, not just taking an existing poor process done in excel or other tool and re-creating it in Anaplan
  • Minimum 5 Year supporting FP&A or Sales Planning and Forecasting business functions
  • Certified in Anaplan and preferably a master Anaplanner
  • Working knowledge of end-to-end business processes as it pertains to Finance & Sales
  • Excellent communication skills with the ability to impart ideas in both technical and user-friendly language
  • Highly motivated and driven, with keen attention to detail and the ability to multi task in a self-managed environment
  • Demonstrated lead experience in systems integration. Experience in integrations with CRM, HCM, Financial Planning, etc. is a plus.
  • Customer-centric and Service minded
  • Ability to develop documentation for training and user procedures.
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
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Technology we use

  • Product
  • Sales & Marketing
    • ConfluenceManagement
    • JIRAManagement
    • FreshdeskManagement
    • FreshserviceManagement
    • Freshsales CRMManagement
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    • FreshchatManagement
    • FreshcallerManagement
    • FreshsuccessManagement
    • FreshteamManagement
    • FreshconnectManagement
    • FreshreleaseManagement
    • FreshpingManagement
    • FreshstatusManagement
    • Freshsales CRMCRM
    • FreshmarketerEmail
    • FreshmarketerLead Gen

Location

Our office has stunning views of the mountains and is one street away from the fun restaurants and coffee shops of Denver's iconic Larimer St.

An Insider's view of Freshworks

What’s the vibe like in the office?

One of the things I've loved most since starting at Freshworks is how much the team values company culture. Everyone in the office is working hard, celebrating successes, and all the while having a great time. Collaboration is also a big aspect of the sales team - everyone is quick to jump in to help!

LAUREN

Account Executive

What's the biggest problem your team is solving?

It is great being part of a team that is helping companies hit the refresh switch on business software. Freshworks is letting businesses know that their software doesn’t have to be clunky or expensive. Being able to help companies overcome these challenges is truly rewarding!

TAYLOR

Account Executive

What makes someone successful on your team?

You have to be a team player. We are all in each other's corners and the collaborative and interactive workspace is one that I have come to value greatly. You will be presented with ongoing opportunities to grow, learn, and step into leadership roles. The willingness to volunteer for these roles and step into new challenges is a valuable attribute.

JENNY

Solution Engineer

What are Freshworks Perks + Benefits

Freshworks Benefits Overview

Freshworks provides a comprehensive benefits plan, including health insurance, vision, dental, retirement, and unlimited time off (among a lot of other cool things too!)

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Freshworks Women 360 is an employee group aimed at community service, professional development, and career growth.
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Classpass and a fitness/reading stipend
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
The 401(k) retirement plan offers a broad selection of stocks, bonds and international index funds to choose from.
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Freshworks has a lucrative sales commission program as well as a performance bonus for other functions, which are dependent on individual and company performance.
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Freshworks offers pre-tax commuter benefits for all employees.
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Diversity Program
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

Since working from home in mid March, we have added additional benefits to ensure our employees are fully supported, mentally and physically!
- One time WFH accessories stipend
- Monthly internet allowance
- Classpass membership offering
- 6-month long free DashPass subscription
- Reading & fitness stipend

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