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Zoom Video Communications is looking for an Analyst Relations Manager to join our Product Marketing team. This position will focus on Zoom's Unified Communications as a Service (UCaaS) program and work as part of the global Analyst Relations team to build deep, strong relationships with key market analysts (Gartner, Forrester, IDC, Frost & Sullivan, and others) to educate them about all things Zoom . In this cross-functional role, you will work closely with our product, sales, and marketing teams to help grow market share and awareness through effective industry analyst interaction and engagement - on a global basis.
Responsibilities:

• Build and oversee the end-to-end execution of the UCaaS analyst relations strategy as well as corresponding programs and initiatives
• When appropriate, assume the role of spokesperson and evangelist on Zoom's UCaaS strategy, products, and technologies
• Define, measure, and drive our UCaaS analyst relations program to meet global strategic objectives
• Develop clear engagement plans with key Tier 1 analysts including regular briefings, inquiries, messaging, and collateral reviews
• Advocate for Zoom and drive our message and market position with the analyst community
• Build meaningful and strategic relationships across a range of horizontal and vertical industry analysts
• Establish Zoom as a leader in strategically important analyst rankings and reports
• Connect senior business and product leaders with key influential analysts in EMEA & APAC
• Link customers with analysts, as appropriate, to solidify our market position
• Ensure consistent, unified global messaging to the analyst community by facilitating communication between key analysts and Zoom executives across the business and in multiple regions and local countries using established Zoom AR team members in APAC and EMEA
• Collaborate with global and regional marketing and communications teams to distribute thought leadership and news to analysts
• Contribute to planning/organization/implementation of "analyst day" events: Perspectives 202X. Determine feasibility of additional, targeted analyst events and activities
• Support sales teams as well as other stakeholders on analyst relations programs and activities
• Work with marketing and product teams to develop strategy, messaging, positioning, and sales tools/assets based on analyst content and opinion
• Work on analyst content and presentations for regional tradeshows and conferences as well as for our annual user conference, Zoomtopia.

Requirements:

• You have excellent written and verbal communications skills in English and other languages (as appropriate)
• You're humble and have a natural curiosity to always learn more
• You're a rock star and multi-task like nobody's business
• You have excellent analytical and problem-solving skills
• You are comfortable presenting in front of executives and other groups
• You are a team player and have strong interpersonal skills
• You have 8+ years of professional experience in communications and/or product marketing/management for an enterprise SaaS company, including 3+ years in Analyst Relations
• You have experience working with, or leading, enterprise analyst relations programs and have existing, established relationships with global and regional analysts
• Working knowledge of video conferencing, phone and chat products in the competitive space (desirable)
• Experience in UCaaS, CCaaS, and/or CPaaS space (desirable)
• Expert-level experience using ARchitect analyst management software (optional)
• Bachelor's Degree or equivalent

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at [email protected] .
Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated. Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.
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