Analyst - Forensic Investigations at Zoom Video Communications

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Forensic Analyst

  • Remote (US)

Zoom’s mission is to develop a people-centric cloud service that unifies your meeting experience and improves the quality and effectiveness of communications forever. The company is the world leader in video communications. Hundreds of thousands of businesses turn to Zoom for video and web collaboration.

Zoom is also an award-winning workplace. We have been recognized by Comparably as #1 CEO, Company Happiness, Benefits, Compensation, Diversity, and more! Not to mention we’ve been awarded by Glassdoor as the 2nd Best US workplace & Best Large Company US CEO in 2018, Wealthfront, and Business Insider. Our culture focuses on delivering happiness, our commitment to transparency, and the tangible benefits we provide our employees and our customers.

The Forensic Analyst will be a subject matter lead for Zoom’s Insider Risk Mitigation Program. This person will report to our Forensics Investigations Manager and Principal Security Engineer Investigator. They will partner closely with our forensic and security investigators, global intelligence analysts, and multiple cross functional teams to identify, investigate, and mitigate internal risks to the company.

Responsibilities:

  • Serve as a forensic analyst and subject matter expert within the Insider Risk Mitigation Program. 

  • Perform incident root cause, forensic analysis and reporting using a variety of tools. 

  • Understanding of digital forensic principles and techniques to apply sound methodologies to collect, preserve, and analyze digital evidence. 

  • Prepare written professional investigative reports, policies and procedures.

  • Partner with cross functional teams to conduct prompt, thorough, and fair investigations.

  • Work with cross functional teams on implementation of tailored indicators and warnings, including standards, responses, notifications, advisories, and updates.

  • Work closely with security, privacy, people, compliance, and trust and safety teams to investigate and analyze potential incidents, determine legal and regulatory responsibilities, and advise on necessary and recommended responses.

  • Regularly meet with internal teams (e.g., security, legal, people) to understand strategies, roadmaps, and initiatives, and advise on risk, events, and actions to be taken.

  • Help develop long-term solutions for systemic issues.

  • Respond timely to inquiries from colleagues with sound, succinct, and actionable advice.

 

Minimum Qualifications:

  • 3+ years of direct experience in investigations and forensic analysis, preferably with a combination of private and government.

  • Experience in performing digital forensic investigations, log analysis, and an understanding of network forensics.

  • Experience working internationally or on a globally diverse team.

  • Experience in strategic and tactical intelligence analysis and partnering with intel analysts.

  • Extensive experience with SIEM, DLP, UAM, UEBA, and other analytics and forensics tools.

Preferred Qualifications:

  • Industry recognized cyber certifications such as CISSP, CISM, GSEC, GCFA, GSLC, GCIH, GCED, and GCTI a plus.

  • U.S. Security clearance eligible.

  • Bilingual or multilingual proficiency. Mandarin Chinese preferred (verbal and written).

  • Extremely organized with the ability to manage multiple projects simultaneously, adjust to rapidly changing priorities, and drive strategic projects to successful delivery.

  • Sense of humor, excellent interpersonal skills, business judgment, strategic thinking, superior work ethic, flexibility and ability to work independently.

  • Ability to remain respectful and diplomatic in the face of difficult and uncomfortable situations surrounding an investigation.

  • Experience supporting security, legal, and people teams is a plus.

  • Passion to work in a collaborative team environment with an attitude to deliver happiness.

  • Ability to quickly issue, spot and appropriately prioritize risk and outcomes is a must.

  • Growth mindset: every new challenge is an opportunity to learn and grow.

Zoom Video Communications Company Culture Highlights: 

• Zoom Video Communications is ranked in the top 5% of companies for Professional Development on Comparably. 

• Zoom Video Communications is ranked in the top 5% of companies for Overall Culture on Comparably. 

Check us out on Comparably: https://www.comparably.com/companies/zoom-video-communications 

Get an inside look at the San Jose office culture here: https://youtu.be/U8GMcBn9ecw 

Closing based on a template for: All teams in All locations

Check us out with a free download: zoom.us/download

Zoom Video Communications is an equal opportunity employer and evaluates applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability or veteran status. Our combined differences are what make us Zoom! 

Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Explore Zoom:

  • Hear from our leadership team

  • Browse Awards and Employee Reviews on Comparably

  • Visit our Blog

  • Zoom with us!

  • Find us on social at the links below and on Instagram

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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • Shell/BashLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • AWSDatabases
    • SalesforceCRM
    • ClariCRM
    • OutreachEmail
    • KnowledgeTreeEmail

Location

We are located North of the DTC area. Just a short drive away you can find trendy restaurants, bars, and the Cherry Creek Reservoir!

What are Zoom Video Communications Perks + Benefits

Zoom Video Communications Benefits Overview

Zoom offers a wide range of benefits and perks to ensure our employees feel supported, enriched and cared for including free books, a wellness credit of $300 per month, and a multitude of Zoom-sponsored activities and celebrations to help you Work Happy.

To deliver this happiness to our employees, Zoom employs above-market and progressive compensation programs. At Zoom, we believe this is achieved through analyzing total direct compensation holistically. We offer all employees equity, allowing them to become owners who are vested in and benefit from the long-term success of the company.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
The Happy Crew is comprised of around 150 volunteers globally that deliver happiness internally to Zoom Employees!
Open door policy
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Employee Resource Groups include Veterans and [email protected] with more on the way!
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

Zoom listens to its employees. We’re growing and want our employees to be as happy as possible. One way we deliver this happiness is by continually building our benefits programs to best fit the wants and need of our employees. We also hold monthly Zoom Meetings with the whole company and our CEO Eric Yuan himself addresses questions or concerns submitted by employees. If you want to feel heard and appreciated join us in our ever evolving company and product!

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