Like solving BIG problems and doing something that hasn’t been done before? If you enjoy knowing that your work is highly visible and mission critical, even better. JumpCloud (www.jumpcloud.com) is searching for the best in the business. We've built a disruptive new technology called Directory-as-a-Service® and it is reinventing a space monopolized by Microsoft.
As our business grows we are looking for our first Data Analyst. Reporting to our CFO, you will play a crucial role in the continued success of JumpCloud, working closely with stakeholders across the company, including Finance, Sales, Marketing, and Product Management to provide the critical insights needed to run the business
How You Will Spend Your Day:
- Analyzing the key SaaS metrics that help drive revenue and the overall business – CAC, CAC payback, churn, LTV, conversion rates, customer segmentation, bookings segmentation as well as using data from our SaaS product to help product management improve what we're building.
- You’ll be part of process design and implementation, performance measurement and ongoing enhancements across these areas.
- You will synthesize insights through the vast amount of data captured by JumpCloud’s product, Google Analytics, Salesforce, Marketo and other systems to develop actionable recommendations that will help us grow our business while increasing our efficiency.
- Apply your expertise in quantitative analysis and data mining to effectively translate analytical findings into the language of decision makers.
- Present findings effectively supported by visual representations to see beyond the numbers and understand behavior of customers
- Proactively review information, identifying inconsistencies, trends and issues
- Develop automated, consistent, repeatable processes and standard formats for various stakeholders to access this data
- Leverage strong business acumen and business domain knowledge to anticipate business inquiries
What we’re looking for…
- A Bachelor’s Degree in Statistics, Math, Engineering, Computer Science, Economics, Business, or a related technical field
- 3+ years of work experience in user and systems-level analytics, management consulting, or business strategy
- You live and breathe data - gathering it, analyzing it, applying it to the real world & utilizing it to solve real problems
- Prior experience analyzing marketing or customer data with some experience doing statistical analysis and a basic understanding of statistical modeling concepts
- Strong background in quantitative thinking coupled with a heavy dose of common sense
- Prior experience in SaaS or technology company highly preferred
- Hands on experience executing analysis using one or more of the following: Excel, SQL or BI tool. Ideally you’ve helped implement or built the BI repository from scratch.
- Strong business intuition and ability to understand complex business systems
- Ability to create dashboards and reports that support complex analysis
- The ability to clearly communicate complex results to team members and leadership team
- Proven skills in a collaborative, distributed environment
Where you’ll be working: Our corporate headquarters in downtown Boulder
Compensation & Other Stuff: We offer competitive benefits, lots of opportunity to develop professionally, and the ability to demonstrate what you can achieve. JumpCloud is still small enough that your actions will help drive JumpCloud's success.
Why JumpCloud? You’ll have a voice in the organization, with a seasoned executive team, a supportive board and a proven market that our customers are excited about.
This is a great place to share and grow your expertise! You’ll work with amazing people to accomplish a bold mission. We’re out of the box thinkers, so your unique approaches to building a high-performance company will be valued!
Please submit your résumé along with a brief explanation about yourself and why you would be a good fit for JumpCloud.